Employee and Building Updates
Linda Schaub Appointed to American 1 CU Board of Directors
Linda Schaub, Executive Director of Development for Spring Arbor University, has accepted an appointment to the Board of Directors of American 1 Credit Union. Schaub was appointed to fill a vacated board seat.
“We are excited to welcome Linda Schaub to our Board of Directors,” said Philip E. Hoffman, American 1 Credit Union Board Chairman. “Her expertise and personal involvement in nonprofit work gives her a great understanding of how boards work. She will serve the credit union and its members very well.”
Schuab, who previously served on American 1 Credit Union’s scholarship committee, has more than 20 years of experience in higher education administration and serves on the board of the Jackson County Chamber of Commerce and the Jackson Michigan Chorale.
Schaub holds a Bachelor of Arts Degree in Management and Organizational Development from Spring Arbor University and earned her Associates Degree from Jackson College.
Consumers CU Breaks Ground on Breton Road
Consumers Credit Union broke ground in May on a new 2,143-square-foot building located at 1835 Breton Road SE, Grand Rapids. This marks the fifth office for the credit union in the Grand Rapids market and will offer the same contemporary look, service and latest banking technologies for which existing Consumers locations are known.
The credit union worked with Bosch Architecture of Kalamazoo to create a state-of-the-art design that brings together technology and inviting spaces for one-on-one interaction. The building’s brick exterior will feature large curtain walls of glass to allow for natural light throughout the facility, while the interior design invites you into an open lobby concept with a variety of meeting spaces for financial consultations.
The office will introduce a new model of self-service Interactive Tellers in the lobby for speedy banking. These machines allow for all-in-one service with the aid of a highly trained member service representative right at your side (versus a screen).
“We know everyone likes to bank how they want, when they want,” said Consumers COO Scott Sylvester. “Our use of the latest in technology with high interaction face-to-face brings ease and excellence to every financial transaction.”
The new office is expected to open in quarter four. Full-service assistance with mortgages, business banking, investments and more will be available.
Members using the drive-thrus will experience extended service hours thanks to two outside Interactive Tellers. These serve as 24/7 ATMs, even dispensing multiple denominations, or members can select to engage with a live teller via two-way video assistance for more complex transactions, including:
- Cash advances and currency exchange
- Loan payments
- Transaction research
- Receipts with deposited check image