Practical Training for Real Workplace Challenges is Focus of Contact & Connect: Leadership Conference
Credit union branch management, contact center and emerging leaders will be focusing on the skills and conversations that matter most in day-to-day operations when they gather in Grand Rapids for the Contact & Connect: Leadership Conference, Oct. 21-22.
Participants will discover how to build trust and setting healthy boundaries, lead with empathy and accountability, manage change while supporting staff, improve service, respond to fraud and understand evolving technology and create improved and consistent member experiences.
Hotel rooms are being held at a negotiated rate until Sept. 30.
Agenda details and Registration Information Here
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