Credit Unions, Coffee and Conversation: Journey FCU CEO Jeffrey Kusler
The latest episode of MCUL’s podcast series, Credit Unions, Coffee and Conversation, features guest Jeffrey Kusler, CEO of Journey Federal Credit Union.
Kusler, who has been with Journey FCU since 2019 and stepped into the CEO role in 2021, shares his journey from working as a teller in college to becoming a credit union leader.
In his conversation with MCUL CEO Patty Corkery, Kusler reflects on what drew him to the credit union mission, the importance of member service and why it’s vital to develop and empower staff — especially in a time of rapid change and increasing demands on credit unions.
The episode also touches on Kusler’s approach to culture-building, leadership development and how his team keeps things fun while staying grounded in purpose.
Listen now.
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