- On Nov. 21 CUNA will offer a webinar on Three Reasons Your Managers Don't Coach and What to Do About It from 2–3 p.m. (ET). Credit union managers are often promoted into their positions because they are the best at their individual jobs. While their skills add to the strength of the movement, it is important to set up these new managers to be successful in one of their most important new responsibilities - motivating and coaching their staff. Managers agree that they need to coach their staff to achieve their goals. So why aren’t some managers jumping at the chance to coach? This session will explore the reasons why this happens and what can be done about it. Registration is $219 for CUNA-affiliated credit unions.
- ACH operations staff, compliance officers and AAP candidates will want to listen-in to CUNA's ACH Rule Changes for 2018 webinar taking place on Dec. 5 from noon to 1:30 p.m. (ET). The session will be a review of the late 2017 rule changes and a detailed look at what is coming in 2018. Credit unions affiliated with CUNA may register for $219.