- On June 22 CUNA will host a webinar on The Counseling Process designed for financial counselors, lenders and collection staff. The training will provide a six-step process to help build a strong counseling relationship, diagnose the member’s needs, generate alternatives, choose a plan of action, implement and evaluate the plan. The webinar takes place from noon-1:30 p.m. and is priced at $219 for CUNA affiliated credit unions.
- The New Phase of HMDA is the topic of a CUNA webinar being offered on June 28 from noon-1:30 p.m. New HMDA requirements go into effect January 1, 2018 and the HMDA data set is more than doubling, which means there is that much more information for the regulators to look at. Start preparing now with this session will explain the changes that go into effect and provide ideas for implementing the changes necessary within credit unions.