The Blue Ox Chapter cordially invites you to attend Mastering Effective Communication. This in-person event is for all interested credit union professionals - CEOs, executives, managers, board and committee members, and interested staff. Please forward this invitation to your team members as appropriate.

This experiential communication workshop delivers immediate results by bridging the gap between what employees intend to communicate and what colleagues actually understand. Participants master active listening, emotional intelligence, and clarity techniques through real-world, problem-solving scenarios that mirror daily challenges.

Key Takeaways:

• Learn the real differences between talking to each other and communicating the ideas from one to another.
• Companies have seen: 25% reduction in project delays, 40% decrease in workplace conflicts, and 30% improvement in employee engagement.
• Experience hands-on learning with LEGO® Serious Play® to visualize communication challenges and solutions.

Please include name of credit union, contact person name, phone and email, number of people attending with the check payment.

For questions, please contact Russ Kotila at 586.242.9410, or email rkotila@awakonfcu.net. See the attached flyer for more details.