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MCUL’s Year in 14
Advocacy Review: 2017
CONTACT MAGAZINE 5 From the Desk of MCUL & Affiliates CEO Dave Adams
6 Public Perception of Credit Unions:
(USPS 130-540, ISSN 0194-4711)
Is It Time to Change the Conversation?
PRODUCED BY
MICHIGAN CREDIT UNION 8 The Changing Face of the CFPB: Our Suggested
LEAGUE & AFFILIATES New Year’s Resolutions
Shawn Glinis, Editor 9 4 Reasons to Expect Strong Loan Growth in 2018
Shawn.Glinis@MCUL.org 11 Rising From Recession: A Decade Later
14 Under the Dome
FocusIQ
Graphic Design MCUL’s Year in Advocacy Review: 2017
Advertising Sales
Publications@MCUL.org 20 Revamped to Reenergize:
Advertising rates on application. Services 2018 Lending and Marketing Conference
or products advertised in Contact
21 Credit Union Grows Partnership to Bolster
magazine are not necessarily endorsed
by the Michigan Credit Union League West Michigan Community
& Affiliates. Published quarterly at
22 Integrating Innovation: Credit Unions Introduce ITMs
110 W. Michigan Ave., Suite 400, Lansing, 24 2018 Education and Networking Events
Michigan 48933. Periodicals postage paid 25 Is Your Brand Identity Driving Customers Away?
26 Retirement Planning: Credit Unions Can Lead by Example
at Plymouth, Michigan. Officers and staff 27 How Team One Is Using an MCUF Grant
members of credit unions affiliated with the
to Build a Better Tomorrow
Michigan Credit Union League & Affiliates
receive Contact as a league service.
©2018 Michigan Credit Union
League & Affiliates. All rights reserved.
Contents of this magazine may not be
reproduced in any manner without
written consent from the publisher.
Publication designed by FocusIQ and
printed by EPI Group.
Circulation: 4,500.
CU Solutions Group is a registered
trademark of CU Solutions Group.
Tel. (800) 262-6285, ext. 233
Fax (517) 482-3762
Email: Publications@MCUL.org
POSTMASTER: Send 3579 to
Contact Magazine, P.O. Box 8054,
Plymouth, Michigan 48170-8054
MCUL & AFFILIATES
EXECUTIVE MANAGEMENT
Dave Adams, CEO
Drew Egan, COO/CFO,
CU Solutions Group
Ken Ross, President/COO
FIRST QUARTER 2018 I CONTACT 3