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CONTACT MAGAZINE 13The MCUL & Affiliates 2018 Annual
(USPS 130-540, ISSN 0194-4711) Convention & Exposition in Photos
PRODUCED BY 5 From the Desk of MCUL & Affiliates
MICHIGAN CREDIT UNION
President/CEO Dave Adams
LEAGUE & AFFILIATES
6 Under the Dome
Shawn Glinis, Editor
Shawn.Glinis@MCUL.org S. 2155 Passed — Where Do We Go From Here?
FocusIQ 8 Chapter Highlight
Graphic Design
Advertising Sales Battle Creek Chapter of Credit Unions:
Publications@MCUL.org Informed and Engaged
Advertising rates on application. Services 9 Thinking Big About Small Devices
or products advertised in Contact 13 The MCUL & Affiliates 2018 Annual
magazine are not necessarily endorsed Convention & Exposition in Photos
by the Michigan Credit Union League
& Affiliates. Published quarterly at 17 Social Media Marketing in the Age of Fake News
18 Regulatory Corner
110 W. Michigan Ave., Suite 400, Lansing,
Michigan 48933. Periodicals postage paid Technology Solutions for Cannabis Banking
at Plymouth, Michigan. Officers and staff 20 IGNITE Sessions Return for a Third Year
members of credit unions affiliated with the 22 The 6 Key Differences Driving
Michigan Credit Union League & Affiliates Multicultural Consumer Behavior
receive Contact as a league service.
©2018 Michigan Credit Union 24 Designing a Website for Maximum Impact
26 The Firsts Are Special:
League & Affiliates. All rights reserved.
Contents of this magazine may not be Call Center Conference to Make an Impact
reproduced in any manner without 27 A Little Credit Union Doing Not-So-Little Things
written consent from the publisher.
Publication designed by FocusIQ and
printed by EPI Group.
Circulation: 4,500.
CU Solutions Group is a registered
trademark of CU Solutions Group.
Tel. (800) 262-6285, ext. 233
Fax (517) 482-3762
Email: Publications@MCUL.org
POSTMASTER: Send 3579 to
Contact Magazine, P.O. Box 8054,
Plymouth, Michigan 48170-8054
MCUL & AFFILIATES
EXECUTIVE MANAGEMENT
Dave Adams, President/CEO
Patty Corkery, EVP/COO
Drew Egan, COO/CFO
CU Solutions Group
THIRD QUARTER 2018 I CONTACT 3