In Partnership with Credit Union National Association
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Michigan Credit Union League

Operational Solutions

Dophin

Dolphin Debit offers ATM network management services that help reduce capital costs, control operating expenses and relieve the burden of regulatory compliance. Watch our video to find out how Dolphin Debit and ATM outsourcing can work for you.

Equips

Our expertise and ability to consistently provide reliable and cost-effective equipment maintenance is driven by more than 100 years of industry knowledge. We are committed to providing client-oriented solutions and partnering with you to reduce the burden of equipment maintenance.

 

CSS CUNA Strategic Services

Credit Union Providers

CUNA Strategic Services Inc., owned jointly by Credit Union National Association (CUNA) and the state leagues, saves credit unions money through its alliance program. CUNA Strategic Services, with our alliance providers, offers products and services that contribute to credit unions’ bottom lines, add to their peace of mind and enhance their relationships.

  • AdvantEdge Analytics is an analytics fintech built and supported by the bright minds and deep resources of CUNA Mutual Group, one of the most experienced and influential partners in the credit union movement. As collaborators passionate about evolving the credit union business, the AdvantEdge Analytics teams co-create alongside credit union customers to accelerate their digital transformation journey. Analytics Consulting Services and cloud-native Analytics Platform Solutions are configured to meet credit unions where they are in their journey, enabling them to deepen member relationships and deliver speed-to-value
  • Eltropy is a Text Messaging-based platform that enables credit unions to communicate with members over Text in a secure and TCPA-compliant way.
  • Illuma Labs, a Credit Union Service Organization, specializes in voice authentication software for call centers. Its flag ship product, Illuma Shield, is a real-time voice authentication and fraud prevention service for credit union call centers. Replacing traditional and intrusive authentication processes like Knowledge Based Authentication (i.e., mother’s maiden name, social security number, last transactions, etc.) Illuma Shield passively analyzes the member's voice over natural conversation and results in higher authentication accuracy in a fraction of the time.
  • Rate Reset is a credit union specific service providing award-winning solutions for loan retention, loan reset, loan generation and digital pre-approval. Each solution is designed to enhance the digital member experience and assist the credit union in its digital transformation, providing a digital solution to retain loans a credit union already has on the books. Rate Reset allows members to reset the term of a loan to adjust the payment to accommodate life changes or help pay off high coupon credit debt elsewhere. These solutions allow member to be in control and have the terms and choices completely transparent. They are simple to implement and cost
  • Verafin is the industry leader in enterprise Financial Crime Management solutions, providing a cloud-based, secure software platform for Fraud Detection and Management, BSA/AML Compliance and Management, High-Risk Customer Management and Information Sharing. Nearly 3000 banks and credit unions use Verafin to effectively fight financial crime and comply with regulations
  • John M. Floyd and Associates - We began our alliance with JMFA in 2003. Based on consistent, exemplary results JMFA continues to be one of the most trusted names in the industry. Whether it’s recovering lost non-interest income, providing a better member service with a 100% compliance guarantee, or negotiating the very best deal with your vendors—JMFA helps you achieve measurable results with proven solutions.
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