Friday Five Quarterly Series: Organizational Culture and Human Resource Issues
- Episode 27: February 26, 2021
Amanda Craig, Chief Experience Officer, Honor Credit Union
Katie Berry, Chief People Officer, Honor Credit Union
Amanda has been with Honor, a one-billion asset credit union with nearly 90,000 members, since 2008, when she started as a Branch Manager. In that time, she has overseen the Compliance/Audit/Risk, Card Operations, Collections, Operations, IT, Facilities, Marketing and Member Experience operations. Amanda also serves as District 1 alternate director for MCUL, board member for Summit Financial Wellness and Worldpay Financial Institution Advisory Council.
Before being named CPO last year, Katie held multiple positions at Honor since 2009, including Benefits Specialist and various responsibilities in Training, Recruiting, Human Resources. As the CPO, she leads the Human Resources, Organizational Development, Talent Acquisition and Culture teams.
- Episode 26: February 19, 2021
Ann Marie Nelson, President/CEO, Adventure Credit Union
Amanda Garabedian, COO, Adventure Credit Union
Ann Marie has been with the credit union, which has nearly $400 million in assets and 30,000 members, since April 2019, with more than 35 years total in the credit union industry. She began her career as a teller for Lansing Community Credit Union and has since served as a COO, SCP of Branch Operations and SVP of Human Resources.
Amanda has been with the credit union since May 2019 and has more than 15 years in the credit union industry. Prior to coming on board with Adventure, she spent the previous four years at CUProdigy as the AVP of Conversion Services.
- Episode 25: February 12, 2021
Donna Siejutt, Chief Human Resource & Marketing Officer, Community Choice Credit Union
Cheryl Duncan, AVP of Human Resources, Community Choice Credit Union
Lindsey Lightbody, Training Manager, Community Choice Credit Union
With more than 25 years of experience, Donna leads the HR operations of Community Choice, a credit union with more than $1 billion in assets, over 105,000 members and 300 employees . Her focus is retaining talent through supporting autonomy and building team member knowledge.
Cheryl brings three decades of industry service to the table, from five different credit unions. She also serves as a Board Member of the Macomb Foster Closet and a regular volunteer for MCREST, Macomb Warming Center and Kensington Kids. Lindsey, a credit union professional of 12 years, has held a variety of roles within Community Choice, including performance management and sales and service roles.
- Episode 24: February 5, 2021
Allan McMorris, President & CEO, Vibe Michigan Credit Union
Alison Klott,VP of Human Resources, Vibe Credit Union
During nearly four decades as CEO of Vibe (previously Oakland County Credit Union), Allan has driven the credit union to more than $1 billion in assets, garnering a reputation along the way as a passionate and caring leader and dedicated credit union advocate. He has also served as Chairman of MCUL, CUNA, NCUF and CO-OP Financial Services.
Allan and Alison have worked together for 32 years. She started as Oakland County’s Accounting Supervisor before becoming EVP of the credit union. As Vibe’s VP of Human Resources and Training, she oversees 240 employees across 16 branches.
- Episode 23: January 29, 2021
Tiffany Ford, President & CEO, University of Michigan Credit Union
Candy Keene,VP of Talent Development and HR, University of Michigan Credit Union
Tiffany has been with UMCU since 2011, and under her leadership, the credit union has grown to $1.1 billion in assets and more than 104,000 members. During her tenure, UMCU has also received many awards, including Detroit Free Press Top Workplace and Best & Brightest Companies to Work For. And in 2017, Tiffany was the recipient of the MCUL Professional of the Year Award.
Candy has been with UMCU since 1995 and has served in various positions, touching the Accounting, Lending and Contact Center departments before transitioning to the Talent team.
- Episode 22: January 22, 2021
Vickie Schmitzer, CEO, Frankenmuth Credit Union
Vickie became CEO of Frankenmuth Credit Union in 2003, previously serving as the Vice President since 1979. During this time, she has seen Frankenmuth Credit Union grow from three employees to well over 300, with assets nearing $1 billion. In 2020, Forbes named Frankenmuth the Best Michigan Credit Union.
Vickie is currently the Chairperson and Board Member of Frankenmuth Chamber of Commerce, Executive Committee Member of the Mid-Michigan Chapter of Credit Unions, and a board member for CU Answers, Neighborhood Mortgage Solutions, Strategic Income Solutions and the World Council of Credit Unions.
- Episode 21: January 15, 2021
Jeff Benson, President/CEO, CASE Credit Union
Kevin Badge, VP of Human Resources, CASE Credit Union
Jeff has been leading the credit union since 2010 and, along with Kevin’s work within HR, has always aimed to help every member achieve the financial success they not only deserve, but may otherwise not have been given elsewhere.
Jeff’s vision for CASE Credit Union has always been to help every member and future member achieve the financial success that they aspire to by offering innovative products and services to individuals who may otherwise not have been given the opportunity at another financial institution.
Special Guest Episode
- Episode 20: January 8, 2021
Rodney Hood, Chairman, NCUA
President Donald J. Trump nominated Rodney E. Hood for the NCUA Board on January 19, 2019. The U.S. Senate confirmed him on March 14, 2019; he took the oath of office on April 8, 2019; and he was designated as the eleventh NCUA Chairman by President Trump.
As NCUA Board Chairman, Mr. Hood also serves as a voting member of the Financial Stability Oversight Council. He also represents the NCUA on the Federal Financial Institutions Examination Council and the Financial and Banking Information Infrastructure Committee.
Mr. Hood’s professional awards include being named one of the “40 Young Leaders Under the Age of 40” by the Triangle Business Journal in Raleigh, North Carolina. He is also the first recipient of the “Dream Award,” an award given by the Wells Fargo Housing Foundation to honor individuals who have exhibited an outstanding commitment to affordable housing.
A native of Charlotte, North Carolina, Mr. Hood holds a bachelor’s degree in business, communications, and political science from the University of North Carolina at Chapel Hill.