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Michigan Credit Union League

Michigan Credit Union Classifieds

Classified ads are a FREE service provided exclusively to affiliated credit unions. Our Classifieds page is featured in the weekly Michigan Monitor newsletter, and each ad will be posted on this page for about 30 days, unless cancelled earlier. We reserve the right to edit all ads for space, style and clarity. All ads are full-time unless otherwise noted. Submit ads to: publications@mcul.org.

Collector, Adventure CU, Grand Rapids [Posted 2018-12-13]
WANTED: Adventure CU in Grand Rapids is looking to add a collector to their team of professionals. As fourth year recipients of the 101 Best and Brightest Companies in Michigan, they strive to recruit and retain ambitious and talented individuals by providing continuous development, support, and appreciation. The primary purpose of this position is to collect loans and VISA accounts. The qualified applicant will work with members to resolve delinquency and prevent losses by developing payment action plans, and promote and participate in a sales and service culture consistent with the credit unions' goal of exceeding expectations. Specifically this position: initiates and maintains contact with delinquent members by telephone and mail to determine delinquency reasons and develops action plan including payment arrangements, debt consolidation, restructure, extension, etc.; recommends appropriate action on those accounts that cannot be reached or on which satisfactory arrangements cannot be made; and responds to inquiries regarding payment notices and delinquent accounts. This position requires: a minimum of one year of experience in a collections function, so as to completely understand bankruptcies, legal action, repossession, garnishments; the ability to express written and oral information clearly, concisely and completely to all different levels of the organization with proper spelling, composition and grammar; a general understanding of local/state and federal laws and regulations governing the repossession and sale of collateral; a positive, cooperative attitude and courteous personality conducive to dealing with co-workers and members; and excellent typing and computer skills, including in-house email and core system, Word and Excel. Click here to apply.

Part-Time Teller, Michigan Schools and Government CU, New Baltimore [Posted 2018-12-13]
WANTED: Michigan Schools and Government CU seeks a part-time teller for its New Baltimore/Hall Rd branch located at 45120 Market Place Blvd. This position will be responsible for providing high-quality member service, including effective listening and determining member needs in order deepen the member relationship through cross-selling products and services. The selected applicant will provide a variety of member service functions, including accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and traveler’s checks and other duties. They will also be responsible for balancing a cash drawer each day and processing end of day teller functions. To apply, click here.

Marketing Generalist, Meijer CU, Grand Rapids [Posted 2018-12-13]
WANTED: Meijer CU in Grand Rapids has an open position for a marketing generalist. The qualified candidate will take the lead in coordinating all aspects of the marketing program for the credit union. Responsibilities include: coordinating advertising and sales promotion campaigns; assisting in the development of advertising materials; and maintaining and monitoring the credit union’s website and social media sites, including managing member information requests and complaint/grievance responses. Administrative duties include conducting market research and making recommendations for product/service modifications or improvements and performing data analytics to create reports to share with the leadership team. The marketing generalist serves as the “face of Meijer Credit Union” in the community, representing the credit union at various marketing and community events and coordinating staff participation and schedules when needed. This role assists in fostering the credit union’s relationship with Meijer Store team members, assisting in promotional campaigns, and identifying new opportunities to serve their financial needs. The marketing generalist also promotes products and services internally and assists in coordinating Meijer CU Team building events. This position requires a creative and highly organized individual who is able to work independently. They must be able to multitask and the ability to meet deadlines is a necessity. Strong verbal and written communication skills are essential, as is the ability to grasp the various financial services and products that the credit union offers to be able to effectively communicate and promote those products and services to a diverse membership base.  Qualified candidates will have: an associate’s degree in a related field, with a bachelor’s degree preferred; at least two years’ experience working in marketing or advertising, but consideration will be given to a combination of related education and experience; must be skilled in Microsoft Office (Word, Excel, Publisher, PowerPoint and Outlook); and experience working with Adobe Illustrator or similar software is helpful. Meijer CU employees enjoy the opportunity for an exciting career in a great work environment. A healthy work/life balance is encouraged and the credit union offers an impressive compensation package including competitive salaries, health/dental/vison/life insurance, an HSA plan with employer contributions, a 401K plan with an employer contribution that exceeds most employer matches, a generous PTO plan, and paid sick days. For more information regarding the position and to apply, click here.

Mortgage Processor Lead, Meijer CU, Grand Rapids [Posted 2018-12-13]
WANTED: Meijer CU in Grand Rapids is seeking a mortgage processor lead. This position has the important role of providing detailed support to the mortgage loan officer. The selected applicant will deliver clear communication to mortgage underwriters as well as keep and build relationships with members, vendors, and other mortgage operational staff. This includes collecting and validating all proper documentation in preparation for processing and closing mortgage loans, and acting as a liaison between the loan officer and the member by assisting with questions, and obtaining proper documentation. Mortgage processors are also responsible for areas of compliance as it relates to the processing position.  Additional projects or duties may be assigned. The position reports directly to the mortgage operations manager with primary duties including, but not limited to processing and funding of first mortgage applications. Qualified candidates will have a high school diploma or GED, with an associate’s degree preferred. Two years of prior residential loan processing experience is preferred, and experience working with CU Base will be helpful.  Meijer CU employees enjoy the opportunity for an exciting career in a great work environment. The credit union encourages a healthy work/life balance and offers an impressive compensation package including competitive salaries, health/dental/vison/life insurance, an HSA plan with employer contributions, a 401K plan with an employer contribution that exceeds most employer matches, a generous PTO plan, and paid sick days. For more information regarding the position and to apply, click here.

Financial Services Representative (FSR), Community Financial CU, Plymouth [Posted 2018-12-13]
WANTED: Community Financial CU in Plymouth is seeking a FSR. This position serves as the credit union’s front-line FSR and is responsible for creating a welcoming environment and impression for members. This individual is also responsible for building relationships by seeking out every opportunity to enhance the financial well-being of each and every member. This is Monday thru Saturday position, with a day off during the week. The qualified applicant will: meet/exceed individual sales goals and service level goals; sell credit union products and services based on member needs obtained during the member profile interview; follow up on MRM activity and sales leads; develop and maintain detailed profiles and plans for each member, including commercial, investment and mortgage referrals, to meet the full range of member needs; perform data entry on new accounts and consumer loans accurately; maintain and promote the credit union’s service philosophies towards both internal and external members at all times; and perform other duties as directed by leadership. This position requires a high school diploma or equivalent, demonstrated sales skills, the ability to successfully complete the MLO background check process to obtain NMLS and proficiency using Excel and Word. Candidates with a college degree and one year of retail or sales experience in the financial industry preferred. The ideal applicant will be member-focused, productive, proactive, analytical, organized, communicative, supportive, teachable, confidential, compliant, and computer proficient. Would you like to be part of an organization that believes in being passionate about what they do? Do you want the ability to be involved in the community you work in and spend time involved with numerous charitable organizations? Come grow with the CFCU family where they put their members and team members first! Their total rewards package includes medical, dental, and vision with a generous time-off package, matching 401K, and paid time off to do volunteer work. Click here for more information and to apply.

Branch Manager, Community Financial CU, Lewiston [Posted 2018-12-12]
WANTED: Community Financial CU is seeking a branch manager for its Lewiston branch. The qualified candidate will be accountable for the day to day operations of the branch. This individual will support and guide team members in order to maintain profitability, growth, and a high level of member satisfaction. Specifically they will: establish and promote a productive work environment through training, coaching, and developing branch team members; develop branch sales strategies to achieve service and sales goals; coordinate activities to attract new members, referrals, and business; develop and implement branch campaigns with sales team members in order to maintain volume and achieve goals; monitor office activity, including teller transactions, MRM activity, loan volume, sales volume, etc; represent and promote the credit union within the community; train and support team members about operations and policies; manage the security and safety of the branch; ensure that team members comply with internal cash controls; monitor and evaluate team member performance and determine improvement opportunities to provide quality work, member service, and confidentiality; monitor quality service for members and ensure that team members are performing standards consistently; participate on the leadership team and other committees; and perform other duties as directed. This position requires a high school diploma or equivalent, one year of retail sales management experience, the ability to successfully pass the MLO background check process to obtain NMLS and proficiency using Excel, Word, and Outlook. Preferred qualifications include a bachelor’s degree, three years of related experience in the financial industry, three years of retail sales management experience and experience with community-related activities. The ideal candidate will be a member-focused people person who will champion the service philosophies to all internal and external members. They will also be enthusiastic, productive, proactive, analytical, organized, communicative, supportive, teachable, confidential, compliant, and computer proficient. For more information and to apply click here.

Loan Manager, Total Community CU, Taylor [Posted 2018-12-12]
WANTED: Total Community CU in Taylor has an open loan manager position. They are searching for a self-motivated and dynamic leader to successfully manage, build and expand the credit union's lending department. This new position will be responsible for managing all lending operations. Other responsibilities will be to develop procedures and reporting tools, review loan approvals and denials for soundness of decisions, monitor loan quality and provide feedback to the executive management, develop policies and procedures while ensuring compliance with state and federal lending laws, and construct products, rates, and terms that reflect the marketplace. A minimum of five years of related experience, and a bachelor’s degree in finance or business administration preferred. Experience with mortgage loans preferred. Excellent oral and written communication skills are essential, and strong analytical and problem solving skills are required. To apply, submit resume with cover letter and salary history to hrmanager@tccu.us.

Mortgage Production Supervisor, Michigan Schools & Government CU, Troy [Posted 2018-12-11]
WANTED: Michigan Schools & Government CU in Troy is seeking a mortgage production supervisor. The selected candidate will: supervise and coordinate the credit union's mortgage consultants, including activities related to sales and origination in the department and within the branch network; oversee mortgage loan origination, drive the sales pipeline and ensure achievement of production metrics; ensure financial objectives and strategic and institutional growth goals are met in accordance with policies and state and federal regulations, and in alignment with the organization's desired member experience. For more information and to apply click here.

Branch Service Specialist, Michigan Schools & Government CU, Sterling Hts. [Posted 2018-12-11]
WANTED: Michigan Schools & Government CU in Sterling Hts. is seeking a branch service specialist. This position averages 40 hours per week, Monday thru Saturday. Preference will be given to qualified candidates who speak and write in Arabic and/or Chaldean languages. The selected applicant will perform a broad range of members sales and service functions to deliver the credit union's brand promise to members. This person will be responsible for sales-related activities on a day-to-day basis, as either a member service representative or teller, with a focus on identifying members needs by asking questions and offering solutions in order to build loyal member relationships. They will also: complete day-to-day responsibilities of member service (loan applications, opening new memberships, opening IRAs, setting up automated services, and other member service requests), be fully versed in and able to perform teller functions; be responsible for balancing each day's transactions and verifying cash and transaction totals when operating as a teller; work as a productive, cooperative and engaged team member to serve members and reach individual and branch goals. Further, they will demonstrate exceptional member service skills. For more details and to apply click here.

Branch Operations Director, Isabella Community CU, Mt. Pleasant [Posted 2018-12-11]
WANTED: Isabella Community CU in Mt. Pleasant is seeking a branch operations manager. The ideal candidate will be an energetic, self-motivated team player with strong supervisory, PC (technology), compliance, leadership, and written and verbal communication skills. This individual must demonstrate prior success in a related management role (minimum of two years), the development and delivery of effective training programs, and the knowledge of credit union or banking operations and sales. A bachelor's degree or combination of education and relevant work experience is required (or strongly preferred). Other requirements include personal integrity and a cooperative spirit. A competitive wage and benefits package is offered. Interested candidates may apply by sending their resume and cover letter to HR@iccuonline.com.

AVP/Regional Manager, Community Financial CU, Plymouth  South [Posted 2018-12-7]
WANTED: Community Financial CU in Plymouth is seeking an AVP/regional manager. The qualified candidate will provide leadership and guidance on sales and service activities at the south branches to ensure profitability, growth, and a high level of member satisfaction. The primary functions of this position are to oversee branch leaders, drive activities to achieve sales and service organizational goals, implement strategic initiatives, and provide leadership and direction for the staffing and development of team members. Daily travel may be required.  High school diploma or equivalent is required, along with three years of progressive experience in branch sales and service, management, and/or the retail sales environment and proficiency using Excel, Word, and Outlook. Preferred qualifications include a bachelor’s degree in business administration, accounting, or finance, or the equivalent combination of formal training and experience, five years of progressive experience in branch sales and service, management, and/or the retail sales environment, and experience in leadership, performance management, and employee development. For more detailed information and to apply click here.

SVP – Information Technology, PFCU, Portland [Posted 2018-12-7]
WANTED: PFCU in Portland is seeking a SVP of information technology. This position is responsible for guiding all technology decisions as they relate to hardware and software, and contributing to future technological innovations and the development and implementation of the company’s objectives. Further, this position works closely with all third party vendors to foster healthy productive business relationships. The selected applicant will: prepare the division’s budget working with executive management and govern the approved departmental budget to ensure all expenditures are within budget guidelines; be responsible for ensuring all technical staff comply with the company disaster recovery plan, BCP plans and mitigation strategies; continually monitor technology, keeping in mind deadlines and industry best practice; train and supervise department staff; oversee the administration of Microsoft Servers, LAN/WAN, phone systems, desktops and all other required IT Infrastructure; develop the technology plan for the organization and obtain executive management approval to ensure alignment with corporate objectives and strategic goals; guide all technology initiatives ensuring their implementation is in accordance with established goals and to ensure the highest level of service; ensuring the IT infrastructure is secure, redundant, resilient, and that all local servers are backed up according to established procedures; audit technology platforms to ensure high efficiency and optimal end user experience; assist the SVP of project management to help ensure proper short and long term projects are properly organized and executed keeping all divisions and departments abreast of development as related to operations and staff training; ensure all IT systems are properly patched and secured, all critical security vulnerabilities are managed with high urgency and remediated within agreed time frames, and all application software is properly licensed and in compliance with end user license agreements. This individual will also develop, implement and test credit union DR/BRP plans and report to executive management the results of internal/MDT testing, maintain up-to-date asset control with 99.95% or higher accuracy, and ensure all assets are patched to current levels including OS and application (server & workstation). A bachelor’s degree in business or a related field, or equivalent experience, is required. Business acumen, change agent, collaboration skills, communication proficiency, leadership, complex problem solving/analysis, and technical capacity experience also required. Preferred certifications include A+, Network+, Security+, CCNA, and Microsoft Server. At least five years of IT management experience and three years of experience in business management and planning are also needed. Knowledge of industry product and service offerings, business analysis processes and procedures, financial institution processing systems, and Symitar preferred. Also needed is knowledge of project management processes, a thorough understanding of member service practices, knowledge of project management processes, three years of Microsoft Office Suite experience and three years of experience with MS Outlook/MS Exchange or similar email systems, at least five years of electronic service management experience in the area of card services or online/mobile banking, three years’ experience managing multiple concurrent projects, and three years of personnel management. To apply send cover letter, salary requirements and resume to HR@pfcu4me.com.

Marketing Professional, Public Service CU, Romulus [Posted 2018-12-7]
WANTED: Public Service CU in Romulus has an open marketing professional position. They are seeking a highly motivated marketing professional to assist in coordinating various integrated communication and marketing activities. The qualified applicant will be responsible for the design and development of creative marketing content aligned with the credit union's brand standards and strategic project goals. This individual will deliver the desired member experience through digital and print media, and will serve as a brand steward across all channels, ensuring quality and consistency as well as protection of the reputation of the organization. The department will work collectively to see each campaign from conception to completion with executional excellence and a consistent brand voice. The selected candidate will be responsible for the conception/creative of campaigns, delivery across digital channels, newsletters to members, report generation (to discover new leads and targets for email blasts) and maintaining the credit union’s website. Qualified candidates will have: an associate’s degree or higher in digital marketing/communications (or related field) or two years’ experience in financial industry preferred; competency in MS Office and graphic design programs; creativity and strong work ethic; data entry and computer skills; strong verbal and written communication skills; and a willingness to learn on the job and share experiences. To submit an application click here.

Teller, Michigan Schools and Government CU, Madison Hts [Posted 2018-12-7]
WANTED: Michigan Schools and Government CU is seeking a teller for its Madison Hts (480 W 12 Mile Rd) branch. This position will be responsible for providing high-quality member service, including effective listening and determining member needs in order deepen the member relationship through cross-selling products and services. The selected applicant will provide a variety of member service functions, including accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and traveler’s checks and other duties. They will also be responsible for balancing a cash drawer each day and processing end of day teller functions. To apply, click here.

Part-time MSR, Dow Chemical Employees' CU, Midland [Posted 2018-12-6]
WANTED: Dow Chemical Employees' CU in Midland is seeking a part-time MSR to join their team to serve as a member contact to assist with questions, account transactions, service members' financial needs and ensure that positive relationships are built between members and the credit union. Some of the everyday duties of the position include but are not limited to: communicating with members and performing tasks including but not limited to cash transactions, withdrawals, deposits, money orders and loan payments; assisting members with problem resolution for basic account issues; conducting check negotiations and determining holds according to credit union policy and established authority; balancing a cash drawer and managing cash flow daily; scanning and balancing checks with Image Center; ensuring cash dispensing machine and cash counters are operating correctly; participating in the sales and service program ensuring that members' financial needs are met. This position is required to work flexible hours, including Saturdays. If you have up to six months of experience with cash handling or customer service experience and a high school diploma or equivalent, this job is for you! What are you waiting for? Click here for more information and to apply today.

Collector, Chief Financial CU, Rochester Hills [Posted 2018-12-6]
WANTED: Chief Financial CU has an opening for a collector at its headquarters in Rochester Hills. The qualified applicant will join an organization whose mission is to remain committed to empowering financial success and inspiring creative philanthropy. To find out more about the position and to apply click here.

MSR, Community Financial CU, TBD [Posted 2018-12-5]
WANTED: Community Financial CU is seeking a MSR for one of their southeast Michigan branches. The qualified applicant will be responsible for: professionally greeting members; responding to inquiries; determining appropriate responses and directions; resolving problems; and performing various operational background duties such as transfer requests, debit and credit card maintenance, administration of eServices, and other member requests and authorizations. This is a Monday – Saturday position, with a day off during the week. Work schedule will vary based on branch needs. The minimum requirement for any team member at CFCU is to work collaboratively and cooperatively with others, with a commitment to a workplace of dignity and respect. It is also required, as a minimum standard, that all team members have the ability to accept direction and constructive criticism from supervisors and managers. Qualified applicants will have a high school diploma or equivalent and be proficient in using Excel and Word; one year each of financial industry and call center experience preferred. For more details and to apply click here.

Loan Officer, Members First CU, Harrison [Posted 2018-12-4]
WANTED: Members First CU (MFCU) is looking for a dynamic, personable and member-focused employee to fill the position of loan officer at their Harrison branch. The selected candidate will inform members of the types of loans available at MFCU, interview, receive and process loan application(s) to a successful conclusion within the lending policies of the credit union, increase loan volume by cross-selling additional products and services, and answer questions effectively and provide information as requested. This individual will also be responsible for: reviewing loan applications; calculating debt ratios on applications; approving or denying loan applications and preparing the appropriate documents; securing all documents and signatures to perfect any liens or notes and security agreements; obtaining proof of income from members; and obtaining proof of insurance on collateral when applicable. The loan officer will also answer questions effectively and provide information as requested, attend educational functions as required, oversee the onboarding process and continue to build relationships with new members as well as existing members. This person must also have a good knowledge of all state and federal laws governing the loan process as well as credit union services. Education and experience requirements include at minimum a high school graduate or equivalent, and a minimum of one year experience with a financial institution. To apply submit your resume and cover letter to rmacleod@mfcu.net.

Part-time MSR, Members First CU, Gladwin [Posted 2018-12-6]
WANTED: Members First CU in is looking for a dynamic, personable and member-focused employee to be core to the success of their organization as a part-time MSR at their Gladwin branch. The successful candidate will work on the front lines of MFCU handling member transactions with speed and accuracy. The position also includes referring financial products and services that meet member needs. Interested individuals may submit their resume and answers to the following three questions to jivey@mfcu.net: 1) Why are you applying for this position? 2) What motivates you and why? 3) What are you passionate about?

Contact Center Member Specialist, BlueOx CU, Kalamazoo [Posted 2018-12-4]
WANTED: BlueOx CU in Kalamazoo is seeking a contact center member specialist. The selected applicant will be responsible for projecting a positive image as a representative for the credit union by providing superior hospitality to members and potential members via telephone and other remote delivery channels. Primary tasks include: researching and resolving member questions and concerns using exceptional problem solving skills; assisting and promoting products and services in a knowledgeable and skilled manner; originating, processing and disbursing consumer loans in accordance with policies and procedures; attending and participating in departmental and organization-wide training; and utilizing internally generated call-lists to perform outbound cross-offering calls. The ideal candidate will possess: a high school diploma or equivalent; six months to two years of relevant experience; a strong ability to multi-task; a strong sense of teamwork; excellent communication skills; and the ability to efficiently execute tasks in a high-paced work environment. Bilingual skills are a plus! If you are an expert in hospitality, love people and have a passion for making a difference, apply by emailing your resume and cover letter to pamt@blueoxcu.org.

Member Contact Center Specialist, United Bay Community CU, Mattawan [Posted 2018-12-3]
WANTED: United Bay Community CU (UBCCU) in Mattawan is seeking a member contact center specialist for its sales center. The primary purpose of this position is to assist UBCCU in living out its mission through the identification of products and solutions to grow and strengthen member relationships and solidify a strong credit union environment. The qualified applicant will: effectively serve staff with efficient financial data and maintain member confidentiality; provide excellent member service to current and prospective members via phone, email and online services, promising to answer, follow up and process their requests accurately, confidently, and with a positive and friendly demeanor; be responsible for performing a broad range of member services such as opening and closing accounts, accepting, reviewing and processing loan applications, renewing certificate accounts, assisting with account related questions and processing a variety of account maintenance tasks; cross-sell products and services. Required qualifications include: a high school diploma, college preferred; one to two years of previous lending experience or previous experiences with full service financial institution with proven sales results; one to two years of call center or sales center related work (inbound and outbound calls); excellent communication skills, public relations skills, professional appearance and attitude; well organized and attentive to detail; strong analytical and financial skills; excellent Customer Service skills; and the ability to operate basic business equipment. Loan training certification and/or NMLS number and knowledge of credit union loan services, legal and regulatory standards, required loan documentation and computer applications preferred. UBCCU offers a competitive benefits package including medical, dental, vision, life/disability insurance, retirement plans and PTO. To apply send cover letter and resume to lwebb@ubccu.org or visit their website here.

Part-time Operations Specialist, Dow Chemical Employees' CU, Midland [Posted 2018-12-3]
WANTED: Dow Chemical Employees' CU in Midland is seeking a part-time operations specialist. The selected applicant will assist members with account questions and service member financial needs in a call center. This individual will, among other duties, solve member concerns, perform necessary account maintenance functions and ensure that positive relationships are built between members and the credit union. This position requires a high school diploma or equivalent and two to three years of experience in member/customer service. Click here for more information and to apply.

Member Service Representative, Dow Chemical Employees’ CU, Midland [Posted 2018-11-30]
WANTED: Dow Chemical Employees’ CU (DCECU) in Midland has an opening for a member service representative (MSR). Tired of working nights? Here is an exciting opportunity to work with an excellent team and take your customer service skills to the next level! The MSR serves as a member contact to assist with questions, account transactions and service members’ financial needs. This individual ensures that positive relationships are built between members and DCECU. Some of the everyday duties of the position include, but are not limited to: assisting members with problem resolution for basic account issues; communicating with members and performing tasks including but not limited to cash transactions, withdrawals, deposits, money orders and loan payments; conducting check negotiations and determining holds according to credit union policy and established authority; balancing cash drawer and managing cash flow daily; scanning and balancing checks; ensuring the cash dispensing machine and cash counters are operating correctly; and participating in the sales and service program ensuring that members' financial needs are met. Candidates must be able to: function in a normal office environment with frequent interruptions by other employees and members; sit frequently and use repetitive hand motions for typing; stand for prolonged periods of time and bend frequently; distinguish color and establish validity of information and check transactions; communicate through speaking and hearing, and use visual acuity for reporting and presenting information to other employees and credit union members; lift and carry a light weight of up to 15 lbs frequently and 50 lbs. occasionally. This position is required to work flexible hours, including Saturday hours. If you have up to six months of experience with cash handling or customer service experience and a high school diploma or equivalent, this job is for you! What are you waiting for? Apply today by clicking here.

Loan Clerk, Advantage One CU, Riverview [Posted 2018-11-29]
WANTED: Advantage One CU is seeking a loan clerk for its Riverview branch. This individual will be responsible for projecting a positive image as a representative for the credit union by providing superior service to members and potential members via telephone and other remote delivery channels. Some tasks include: researching and resolving member questions using exceptional problem solving skills; assisting and promoting credit union products and services in a knowledgeable and skilled manner; handling member complaints; processing and disbursing consumer loans; attending and participating in departmental and organization-wide training sessions; and assisting in auditing loan files. The ideal candidate will have the following: a high school diploma or equivalent; customer service experience preferred; a strong ability to multi-task and a strong sense of teamwork; the ability to efficiently execute tasks in a high paced work environment. To apply send resume and cover letter to: hiring@myaocu.com.

Part-time Tellers, Christian Financial CU, Various Branches [Posted 2018-11-29]
WANTED: Christian Financial CU (CFCU) is looking for qualified individuals to fill open part-time teller positions. Openings are available at various branches of the credit union.  Responsibilities include: providing excellent member service that enhances the financial well-being of each member in an environment of helpfulness and trust; with guidance and direction, promoting, cross-selling and explaining CFCU products and services including but not limited to checking accounts and savings vehicles, credit and debit cards, consumer and mortgage loans, direct deposit and online banking; providing accurate, prompt, friendly, and efficient member transactions; performing routine cash and payment actions in accordance with established procedures; processing member withdrawals and accurately disbursing funds; balancing each day’s transactions and verifying cash and check totals; counting, checking, and rolling coins and strapping currency in teller drawer; and related duties as assigned. Qualified candidates will have a minimum of a high school diploma, with cash handling and sales experience preferred. Interested applicants should apply here.

Member Experience & Operations Manager, Washtenaw FCU, Ypsilanti [Posted 2018-11-29]
WANTED:  Washtenaw FCU is seeking a member experience and operations manager for their management team. This position is responsible for planning, organizing and directing the credit union’s retail and front line functions. The qualified applicant will be charged with ensuring that retail operations are in accordance with established policies, procedures, and legal requirements and ensuring that retail activities meet key performance indicators related to production, accuracy and ensuring an appropriate member experience. The member experience and operations manager analyzes and evaluates the effectiveness of retail processes, supervises and appraises the activities of subordinates, is an advocate of the credit union within the community and ensures the execution of retail operations that support the mission, vision and values of the credit union. This is a salaried position that reports directly to the President/CEO. A bachelor’s degree and five or more years of experience in a supervisory role at a financial institution are required. To apply, email resume and cover letter to jmatley@washtenawfcu.org.

Collection Department Supervisor, COPOCO Community CU, Bay City [Posted 2018-11-29]
WANTED: COPOCO Community CU (COPOCO) in Bay City is seeking a collection department supervisor. The collections supervisor collaborates with managers, supervisors and staff at all levels in all locations of the credit union as well as managing all collection staff and operations. The selected applicant will mitigate losses and resolve delinquency for COPOCO through the use of payment arrangements, programs and collection remedies while maintaining a high level of member service. This individual will: contact members and collect on member past-due accounts and negative balances by making reasonable arrangements in the best interest of the member and COPOCO; meet with members to discuss accounts and/or budgeting and document efforts; discuss mortgage options with members (e.g., foreclosure, short sales, modifications, Deeds-in-Lieu of foreclosure, and forbearance); conduct research on member address changes and credit history; collaborate with credit counseling agencies; attend court hearings as a representative of COPOCO in regards to small claims, subpoenas, bankruptcy, and fraud. This person will also be a liaison with attorneys, trustees, realtors, and vendors as needed to perform necessary credit union functions in regards to the department. Additionally this individual will: prepare documentation for bankruptcies, mortgage forbearance, mortgage modifications, repossessions, extension agreements and lawsuits; determine and make recommendations on loan eligibility with regard to collection accounts; prepare and file documentation for all department functions (e.g., records, reports, comments, mail correspondence to members and third-parties, and other credit union staff communications); review, monitor and maintain notifications and paperwork for collection functions including collections, bankruptcy, foreclosure, fraud, garnishments, liens, and levies; monitor deposit accounts for fraudulent use and practices (e.g., kiting, counterfeit items, empty envelope deposits); review monthly reports of past-due accounts; handle all aspects of check card fraud, including documentation and reporting to appropriate agencies; and process garnishments, liens, and levies received by the courts. This individual should fulfill the following qualifications: a high school diploma or equivalent is required, with a college degree preferred; one to two years collection experience is required; supervisory experience required;  financial services experience desired; service/sales experience desired; strong computer and application skills; the ability to be bonded is required; a professional appearance, dress, attitude and personal accountability; enthusiasm for assignments and the ability to meet established timelines. To apply send cover letter and resume to dsmith@copoco.org.

Lending/MSR, Community Alliance CU, Livonia [Posted 2018-11-27]
WANTED: Community Alliance CU in Livonia is seeking a lending/MSR. They are
looking for an experienced individual with a commitment to providing “WOW” standards of service to members in a friendly work environment. The ideal individual must be professional and passionate about making connections with members to better their financial lives. This position requires the ability to be an exceptional conversationalist to find the needs of the members, build member relationships through providing personalized solutions to their financial needs and enthusiastically support the credit union's focus on member sales and service. This position requires previous lending authority with responsibilities to include interviewing members, processing loan and credit card applications, and underwriting and disbursing loans. Experience is also required relative to assisting members with account inquiries and opening accounts. Preference will be given to candidates with a proven record of sales success. Symitar experience is a plus. Candidates must be motivated, enthusiastic, organized, detailed oriented and have a working knowledge of Microsoft Outlook, Word and Excel. The credit union is open seven days a week and this position requires working on some weekends. Benefits include competitive compensation, a sales incentives program, an excellent benefit package which includes medical, dental, vision, disability, AD&D, FSA, EAP, tuition reimbursement, paid time off, paid holidays and a 401(k) program that is second to none with up to an 11% employer contribution! To apply email resume to hradmin@communityalliancecu.org or mail to Human Resources, Community Alliance CU, 39500 High Point Blvd. Suite 200, Novi MI 48375.

Collections Clerk, People Driven CU, Southfield [Posted 2018-11-27]
WANTED: People Driven CU is seeking a collections clerk for its main office in Southfield. Do you love to provide excellent service, multitask and have a high attention to detail? If so, this could be the position for you. The ideal applicant will: have excellent verbal, written, and interpersonal communication skills; demonstrate strong business and personal ethics, and a firm understanding of collection compliance, included but not limited to the following acts: FDCPA, FCRA, FACT, FOIA, SCRA, UDAAP, and OFAC/BSA; be able to independently represent the credit union in small claims court and mediation; be capable of handling difficult collections, maintaining a professional manner in dealing with delinquent members; be proficient in understanding credit reports, bankruptcy laws, skip tracing, and legal processes; have a strong member/employee service orientation, with a passion for delivering superior service/results; be capable of effectively handling stress, multiple concurrent tasks, and constant interruptions; possess good organization and time management skills; be tech savvy with good working knowledge of word processing software, spreadsheet software, e-mail software, use of the Internet and the ability to learn internal use software; have excellent collaborative skills to work cross functionally with various departments/branches and operational areas; and have positive working relationships with others in the organization in order to achieve goals and objectives. A high school diploma or equivalent is required, and previous collection experience is preferred. Flexibility and Saturday work may be required. People Driven CU has been serving the community for 90 years. They strive to surround themselves with smart, passionate people who are curious and can apply experience and insight. People Driven believes in mutual success built on the cultivation of long-term employee, member and vendor relationships. To apply send your cover letter, salary requirements and resume to HR@peopledrivencu.org.

Branch Service Specialist, Michigan Schools & Government CU, Sterling Heights [Posted 2018-11-27]
WANTED: Michigan Schools and Government CU is seeking a branch service specialist for its branch in Sterling Hts. This position performs a broad range of member sales and service functions to deliver the credit union’s brand promise to members. The selected applicant will be responsible for sales-related activities on a day-to-day basis, as either a member service representative or teller, with a focus on identifying member needs by asking questions and offering solutions in order to build loyal member relationships. This individual will also complete day-to-day responsibilities of member service, such as loan applications, opening new memberships, opening IRAs, setting-up automated services and other member service requests. Additionally, this person will: be fully versed in and able to perform teller functions; be responsible for balancing each day’s transactions and verifying cash and transaction totals when operating as a teller; work as a productive, cooperative and engaged team member to serve members and reach individual and branch goals; demonstrate exceptional member service skills. Branch service specialists work an average of 40 hours per week during branch hours: Monday-Wednesday 9am-5pm, Thursday and Friday 9am-6pm,  and Saturday 9am-1pm. Preference will be given to candidates with financial services experience who speak and write in Arabic and/or Chaldean languages. Click here for more information and to apply.

Part-Time Teller, Michigan Schools and Government CU, Troy [Posted 2018-11-27]
WANTED: Michigan Schools and Government CU seeks a part-time teller for its Troy (4555 Investment Dr) branch. This position will be responsible for providing high-quality member service, including effective listening and determining member needs in order deepen the member relationship through cross-selling products and services. The selected applicant will provide a variety of member service functions, including accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and traveler’s checks and other duties. They will also be responsible for balancing a cash drawer each day and processing end of day teller functions. To apply, click here.

Senior Credit Solutions Specialist, United Financial CU, Saginaw [Posted 2018-11-27]
WANTED: United Financial CU in Saginaw is seeking a senior credit solutions specialist to join its credit solutions team. The credit solutions team minimizes losses and builds relationships with new and existing members who are experiencing financial hardships, short or long term. The credit solutions team will make certain to maintain professionalism while balancing the goodwill of members with the overall business interests of the credit union. The team will use collection laws, policies, and procedures to find solutions to delinquent loan and share accounts. Qualifications needed for this position include: strong leadership and coaching abilities; clear and concise communication skills; the ability to relate to members effectively; strong computer skills; and a high level of professionalism. Previous related experience and knowledge of collection procedures is desirable. High school diploma or GED required. Advanced education is desired. To see a full job description click here. To apply submit your resume to hr@unitedfinancialcu.org.

Operations Specialist, Zeal CU, Livonia [Posted 2018-11-27]
WANTED: Zeal CU in Livonia is seeking an operations specialist to join their dynamic and growing team! This position performs all internal operational activities pertaining to share drafts within the credit union, maintains adequate records for the member and the credit union, follows detailed standardized procedures in performing routine operations and supports the credit union’s brand pillars. They are looking for someone with one-plus years of customer service or data entry experience. For more information and to apply click here.

Assistant Branch Manager, Wanigas CU, Saginaw [Posted 2018-11-27]
WANTED: Wanigas CU is looking for an assistant branch manager at their Bagley office in Saginaw. The qualified applicant will be responsible for assisting the branch manager with the direction and administration of all branch operations. Specific duties include, but are not limited to: ensuring members are promptly and professionally served with a focus on member loan origination; acting as branch manager as necessary; training, directing and assisting in supervising branch staff; being responsible for providing quality service to members in share, certificate, loan applications, and member service area; and managing and supervising branch office activities within established policies and procedures in compliance with regulations. This position is also responsible coordinating staffing, performance appraisals, promotion and salary recommendations, disciplinary actions and terminations and interpretation of credit union rules and policies for department personnel. Click here for more information. To apply email resume and/or cover letter to hiring@wanigas.com.

Part-Time Handyman, Public Service CU, Detroit [Posted 2018-11-26]
WANTED: Public Service CU is seeking an experienced and dependable handyman to provide general facilities maintenance and perform basic repairs (painting, drywall, simple electrical and plumbing, etc) at their 15 locations in metro Detroit. This position requires 20-25 hours per week and offers flexible scheduling, mileage reimbursement and a competitive hourly rate based on experience. Applicants must be bondable. To apply click here, and submit cover letter and resume with application.

Part-Time Teller, Marshall Community CU, Marshall and/or Battle Creek [Posted 2018-11-26]
WANTED: Marshall Community CU is seeking a part-time teller for its Marshall and/or Battle Creek locations. The selected candidate will be scheduled approximately 25 hours per week, including most Saturdays. Qualified candidates will have an enthusiastic attitude, excellent communication skills, a professional appearance and be comfortable recommending beneficial financial products and services to members. This position requires basic clerical aptitude and a high school diploma or equivalent, with experience in both member service and cash handling preferred. Click here to apply.

Accounting Specialist, Advia CU, Parchment [Posted 2018-11-26]
WANTED: Advia CU in Parchment is seeking an accounting specialist. The qualified applicant will: prepare income and balance sheet statements, consolidated statements, and various other accounting statements and reports; analyze financial reports and records, making recommendations relative to the accounting of reserves, assets, and expenditures; review and verify the accuracy of journal entries and accounting classifications assigned to various records. This position offers opportunities to: self-manage your own work-flow and day-to-day tasks; work with numbers from a variety of sources; be part of a collaborative team and/or work independently on researching and reporting needs; balance daily share draft reports and work the daily share draft exceptions report; balance the daily corporate draft activity with the corporate draft issued and paid reports, and prepare bi-weekly Excel reports and make general ledger entries for office payroll; process deposit charge-backs, cash advances, non-image deposit items, redeemed savings bonds and foreign checks and keep assigned general ledgers in balance; maintain the ATM program, including following up on ATM adjustments, posting rejected transactions to customer accounts, hand posting items and balancing daily ATM reports; process, originate and balance ACH items; balance daily ATM reports and produce statistical ATM report on a monthly basis and perform reconciliations as needed;  comply with applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control; and follow established company policies and procedures, including but not limited to: Sarbanes Oxley controls, business ethics and standard of conduct, electronic communications, and confidentiality and privacy. A minimum of one year up to three years of similar or related experience, including preparatory experience is required, as is a two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours. Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Advia is a fast growing credit union currently positioned in the top 3% of credit unions across the United States with nearly $2 billion in assets. They offer very similar products and services as the big banks with a focus on saving members money while providing financial advantages. Advia is rooted in its communities and believes they have a responsibility to give back outside of their four branch walls through volunteering and charitable donations.  The work environment at Advia is fast-paced, performance based and fun infused.  They live by the saying “work hard, play hard.”  As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers. For more details and to apply click here.

Universal MSRs, CP FCU, Saline [Posted 2018-11-26]
WANTED: CP FCU has openings for several universal MSRs at their soon-to-be newest location in Saline. CP FCU has a unique culture that values employees, recognizes excellence and celebrates frequently with food. If you have a gift for helping people, building relationships and serving others (with gusto and maybe a little weirdness every day) then CP FCU is the place for you! Exciting things are in store as CP embarks on opening a remote branch over 50 miles from their current Jackson County branch locations and in a brand new community for them to boot! As a universal MSR you will be the master of member service by doing everything from the simplest of transactions, such as posting deposits, to the more complex, such as being the granter of a loan. Answering account questions? Check. Giving account advice?  Check, check. Building relationships with new branch members and offering great CP products? Yep, that too. Their newest branch is expected to open in early 2019.  Initial training for the positions will take place in the Jackson area. A sampling of the duties of these positions include: conducting basic member transactions; assisting with opening/closing the branch and balancing the branch at the end of the day; providing guidance or assistance to other branch team members; opening savings/checking accounts, CD’s and specialized accounts, including trusts, estate accounts, court ordered, minor MUTMA accounts and business accounts; ensuring completeness of loan applications, analyzing applicants’ financial status, credit, and collateral/assets in order to determine the feasibility of granting a loan; understanding, cross-offering, and educating members on additional products and services, including GAP and Life & Disability Insurance; processing extension agreements, release of security, loan payoffs, denial notices, and other communications/procedures related to consumer lending; and leading example by promoting an environment of positivity, teamwork, helpfulness, and wicked-talent. Applicants must be eligible to register with Nationwide Mortgage Licensing System & Registry (NMLS) and maintain registration with NMLS as a registered mortgage loan originator (MLO) if applicable. Other important attributes they are looking for in applicants include: accuracy and focus in your work is essential - nobody wants to see an “oops” in their account; a willingness to interview applicants to gather information necessary for a complete loan application, and the ability to deny applicants who do not meet our lending criteria; the ability to maintain confidentiality is crucial; reliability is extremely important for providing excellent member service and supporting your peers on the front line; the ability to spread a positive attitude, help teamwork become infectious, and help the CP culture go viral - it’s nice to share; and the ability to handle difficult/stressful situations with poise and professionalism. In addition to meeting the rock star qualifications above the selected applicants will serve as the face of the CP culture to the membership, gain valuable lending and service skills that will assist in advancing within the organization and have the unique opportunity to develop meaningful relationships with our members. Does all this seem like a good fit for you?  Then apply now - they can’t wait to meet you. They are CP Federal – a crazy-smart, wickedly talented team with a HUGE passion for serving members, the community, and each other. They work for the WOW, go for the GUSTO and promote fun and a little weirdness every day. Click here for more details and to apply.

Teller Supervisor, CP FCU, Saline [Posted 2018-11-26]
WANTED: CP FCU has an opening for a teller supervisor in their soon-to-be newest location in Saline.  CP FCU has a unique culture that values employees, recognizes excellence and celebrates frequently with food. If you have a gift for helping people, building relationships and serving others (with gusto and maybe a little weirdness every day) then CP FCU is the place for you. As a teller supervisor you will be leading the teller line functions including being a member resource for transactions as well leading the way with drawer audits, vault responsibilities, and advanced transaction overrides. Their newest branch is expected to open in early 2019. Initial training for the position will take place in the Jackson area. If being the smiling face that welcomes new membership and serving others is something you like to do, then apply now – they want to meet you. A sampling of the position’s duties include: performing vault duties, branch opening/closing, and auditing functions in addition to traditional member transactions; assisting the teller line with overrides; troubleshooting cash recyclers; fostering a spirit of inclusion and championing the CP culture; and leading by example by promoting an environment of positivity, teamwork, helpfulness, and wicked-talent. Candidates must: demonstrate sound decision making and judgment; have six months or more experience as an entry level teller; possess strong organizational and technical skills; have the ability to communicate effectively; have a positive attitude, be a teamwork promoter, and champion of CP’s culture; and possess the ability to handle difficult situations directly and gracefully. In addition to being able to serve the teller line like a rock star, this position will serve as the face of the CP culture to members, gain valuable leadership and service skills that will assist you in advancing within the organization and provide an unique opportunity to develop meaningful relationships with members. CP federal is a crazy-smart, wickedly talented team with a HUGE passion for serving members, the community, and each other. They work for the WOW, go for the GUSTO & promote fun and a little weirdness every day. Click here for more information and to apply.

MSR, Community Financial CU, Novi [Posted 2018-11-21]
WANTED: Community Financial CU is seeking a MSR for their member contact center in Novi. The qualified applicant will be responsible for: professionally greeting members; responding to inquiries; determining appropriate responses and directions; resolving problems; and performing various operational background duties such as transfer requests, debit and credit card maintenance, administration of eServices, and other member requests and authorizations. This is a Monday – Saturday position, with a day off during the week. The minimum requirement for any team member at CFCU is to work collaboratively and cooperatively with others, with a commitment to a workplace of dignity and respect. It is also required, as a minimum standard, that all team members have the ability to accept direction and constructive criticism from supervisors and managers. Qualified applicants will have a high school diploma or equivalent and be proficient in using Excel and Word; one year each of financial industry and call center experience preferred. For more details and to apply click here.

VP - Information Technology, Genisys CU, Auburn Hills [Posted 2018-11-21]
WANTED: Genisys CU, a progressive $2.4 billion credit union in Auburn Hills, is seeking a VP of information technology. This is a senior leadership role responsible for the overall planning, organizing, and execution of all Genisys IT functions. This includes directing all IT operations, support and maintenance of existing applications, development of new technical solutions, oversight of software development, oversight of IT security and governance, and data management and analysis. This position requires proven experience in strategic planning and execution, as well as recommending, developing and deploying high performance, robust and resilient systems. Qualifications include, but are not limited to: a degree in computer science, engineering or similar relevant field; 15-plus years of leadership experience in a similar or related position, preferably at a financial institution; experience communicating complex technical concepts to non-technical stakeholders; experience building effective relationships with a wide range of technical peers; and in-depth knowledge of IT security, network architecture, design and development. For more details and to apply click here.

Assistant Branch Manager, Community Financial CU, Gaylord [Posted 2018-11-21]
WANTED: Community Financial CU (CFCU) is seeking an assistant branch manager for its location in Gaylord. This position provides a high quality of service to credit union members, insuring that their needs (both present and future) are identified. The selected individual will assist in developing the branch team in providing quality service to members, as well as provide assistance in the daily operations of the branch to ensure profitability and growth. This is a Monday – Saturday position, with a day off during the week. The minimum requirement for any team member at CFCU is to work collaboratively and cooperatively with others, with a commitment to a workplace of dignity and respect, in compliance with equal employment opportunity standards and regulations. They also require, as a minimum standard, that all team members have the ability to accept direction and constructive criticism from supervisors and managers. Required qualifications for this position include: a high school diploma or equivalent; the ability to successfully pass the MLO background check process to obtain NMLS; and proficiency using Excel, Word, and Outlook. Additional preferred qualifications include a bachelor’s degree, three years of retail sales management experience, and three years of related experience in the financial industry. Click here for more information and to apply.

Assistant Branch Manager, Community Financial CU, Atlanta (MI) [Posted 2018-11-21]
WANTED: Community Financial CU (CFCU) is seeking an assistant branch manager for its location in Atlanta, MI. This position provides a high quality of service to credit union members, insuring that their needs (both present and future) are identified. The selected individual will assist in developing the branch team in providing quality service to members, as well as provide assistance in the daily operations of the branch to ensure profitability and growth. This is a Monday – Saturday position, with a day off during the week. The minimum requirement for any team member at CFCU is to work collaboratively and cooperatively with others, with a commitment to a workplace of dignity and respect, in compliance with equal employment opportunity standards and regulations. They also require, as a minimum standard, that all team members have the ability to accept direction and constructive criticism from supervisors and managers. Required qualifications for this position include: a high school diploma or equivalent; the ability to successfully pass the MLO background check process to obtain NMLS; and proficiency using Excel, Word, and Outlook. Additional preferred qualifications include a bachelor’s degree, three years of retail sales management experience, and three years of related experience in the financial industry. Click here for more information and to apply.

VP of Lending, First General CU, Muskegon [Posted 2018-11-20]
WANTED:  First General CU in Muskegon is seeking a VP of lending. The qualified candidate will be responsible for planning, organizing and directing the activities of the loan department, including loan promotions and extensions of installment credit to credit union members. This individual will also: ensure such credit operations are in accordance with established policies, procedures and legal requirements, and that they result in maximum volume, appropriate profit, and minimum delinquency ratios; coordinate and oversee loan and promotion activities, and ensure all subordinate areas of responsibility support credit union objectives and goals; train, direct and appraise assigned personnel; and ensure services are delivered professionally and efficiently and members’ problems are resolved promptly. This position requires a bachelor's degree in business, finance, or a related field and five years of progressive experience in lending related positions. It also requires a thorough knowledge of credit union loan products and applicable policies and standards, an understanding of government regulations and legal requirements involving lending and related functions, and familiarity with loan promotions and marketing practices. Additional skills include strong leadership and supervisory skills, good project management abilities, being well-organized and able to meet deadlines, and excellent public relations skills. To apply submit resume to hr@1stgeneral.com or forward your resume to the human resources department.

Information Technology Professional, Public Service CU, Romulus/Metro Detroit [Posted 2018-11-20]
WANTED: Public Service CU is seeking a highly motivated entry level professional to work in their information technology department to assist with IT related technical tasks. Some daily tasks will include network/server administration/configuration, report developing, and investigating, as well as resolving software/hardware problems of users. Reliable transportation is required, as travel to other locations to provide assistance may be necessary. Enjoy outstanding benefits including premium health insurance, and 401k. This is an entry level position. Preferred experience includes one-to-two years of related experience and/or education, and experience with Active Directory, Windows 7/10, Office 2013/2016, and some VMware. Trouble shooting skills with both hardware and software are also preferred. To apply click here.

Head of Lending, North Central Area CU, Houghton Lake [Posted 2018-11-16]
WANTED: North Central Area CU in Houghton Lake is seeking a head of lending. The qualified candidate will be responsible for directing lending operations, including mortgage lending, consumer lending both direct and indirect, and loss prevention. Specific duties include ensuring lending operations are in accordance with established policies and procedures, and making recommendations for appropriate action for growth while ensuring lending services are professionally delivered and members are well served. Experience in all lending area preferred. To apply submit resume to tschwalm@ncacu.org.

IRA Specialist, Diversified Members CU, Detroit [Posted 2018-11-16]
WANTED: Diversified Members CU in Detroit is looking for an experienced IRA specialist. The qualified candidate will assist the member experience manager in processing new IRA applications and maintaining and servicing IRA accounts, and assist the department as a MSR as needed. Consumer loan experience is required to help assist the loan department as needed. This individual must maintain a professional and courteous attitude, have excellent oral and written communication skills and the willingness to work additional hours when the need arises. The IRA specialist must be certified and be able to provide documentation of certification. DMCU offers a competitive benefit package. Interested qualified applicants may apply by emailing their resume and cover letter with salary requirements to dmcujobs@gmail.com. No phone calls, please.

Network Specialist, Genisys CU, Auburn Hills [Posted 2018-11-15]
WANTED: Genisys CU, a progressive $2.4 billion credit union in Auburn Hills, is seeking a network specialist. The duties of this position include, but are not limited to installing, configuring, troubleshooting, and maintaining the credit union’s LAN Servers, workstations, printers, and other hardware, and performing all phases of server and desktop software installations, maintenance and security updates during normal business hours. Candidates must be flexible to working alternative hours. Candidates should have the following qualifications: minimum two years’ related experience; associate’s degree in MIS or related business discipline preferred; knowledge of personal computer hardware, software, and peripheral equipment, as well as network operating system technology, devices attached to the Ethernet and telecommunication technology; experience in an end user support setting, LAN/WAN and Windows environment exposure desired; continuing education/professional certification in network administration. Excellent communication abilities, attention to detail, and excellent organizational skills required. Benefit package available. To apply click here.

Security System Analyst, Genisys CU, Auburn Hills [Posted 2018-11-15]
WANTED: Genisys CU, a progressive $2.4 billion credit union in Auburn Hills, is seeking a security system analyst. The duties of this position include, but are not limited to: installing, configuring, troubleshooting, and maintaining the credit union’s security appliances and software, which includes security patch management, vulnerability management and SIEM log management; performing all phases of server and desktop security updates during normal business hours and after hours. This position requires being in a monthly rotation for 24 hour alert notifications for down network WAN and LAN communications and server systems and availability at all hours during on-call schedule to troubleshoot, resolve and contact appropriate personnel if assistance is needed. Candidates should have the following qualifications: associate’s degree in MIS in computer science or related technical field preferred; minimum of two years’ related experience; experience in an end user support setting; LAN/WAN and Windows environment exposure desired; the ability to fully support LAN and WAN environments, with security and logging management; experience with patch management, vulnerability management and SEIM technology; and the ability to operate all related computer applications. Excellent communication abilities, attention to detail, and excellent organizational skills required. Benefit package available. To apply click here.

System Administrator, Genisys CU, Auburn Hills [Posted 2018-11-15]
WANTED: Genisys CU, a progressive $2.4 billion credit union in Auburn Hills, is seeking a system administrator. The duties of this position include but are not limited to: suggesting, implementing and maintaining system interfaces to support the credit union’s operation; analyzing the features and functions of the credit union’s systems; and performing network, server, hardware and software installation and maintenance. Candidates should have the following qualifications: associate’s degree in IT or related business discipline; experience with server data architecture, systems integration, database design, SQL applications, database tuning, space management and database monitoring; the ability to fully support Unix environments, including data extraction; experience with MS SQL and PostgreSQL; experience in an end user support setting; LAN/WAN, server, and Windows environment exposure. Excellent communication abilities, attention to detail, and excellent organizational skills required. Benefit package available. To apply click here

Systems Analyst/Programmer, Northland  Area FCU, Oscoda [Posted 2018-11-15]
WANTED: Northland Area FCU is accepting applications for a systems analyst/programmer for its Oscoda location to start, with intent to be moved to the new Alpena headquarters location upon completion of the building project. They are seeking a highly motivated, success-driven individual who will respond to management needs by: analysis of problems or requests; design and implementation of computerized methods for reporting, automating and maintaining documentation on all reports developed or modified in-house; and provide execution instructions and support for the computer operations team. The systems analyst/programmer will work on special projects as assigned (e.g., Symitar EPISYS Online host software updates, new module integration and third party application interfaces) and is responsible for providing department and user training, as deemed appropriate. Required qualifications include: bachelor’s degree with emphasis in business administration and/or computer science or equivalent IT application development or integration experience; five years’ experience with financial institutions; two to four years’ experience with systems analysis/programming activities in financial services or related business environment; extensive knowledge of advanced RepGens (Power-Ons) development methodologies, HTML, Javascript, Java, SQL scripting, VB, C#, ASP.NET. Preferred qualifications include experience with synergy document management. The successful candidate will have the necessary knowledge, skills and technical abilities to successfully perform essential functions of the position and meet desired goals and objectives. They must have a comprehensive understanding of information technology, structured application development methodologies, and the ability to integrate changes into existing systems. Click here for a full job description and to apply.

Contact Center Representative, Advantage One CU, Riverview [Posted 2018-11-15]
WANTED: Advantage One CU is seeking a contact center representative for its Riverview branch. This individual will be responsible for projecting a positive image as a representative for the credit union by providing superior service to members and potential members via telephone and other remote delivery channels. Some tasks include: researching and resolving member questions using exceptional problem solving skills; assisting and promoting credit union products and services in a knowledgeable and skilled manner; handling member complaints; processing and disbursing consumer loans; attending and participating in departmental and organization-wide training sessions; and assisting in auditing loan files. The ideal candidate will have the following: a high school diploma or equivalent; customer service experience preferred; a strong ability to multi-task and a strong sense of teamwork; the ability to efficiently execute tasks in a high paced work environment. To apply send resume and cover letter to: hiring@myaocu.com.

Director of Security, Dow Chemical Employees’ CU, Midland [Posted 2018-11-15]
WANTED: Dow Chemical Employees’ CU in Midland is seeking a director of security. The selected applicant will be responsible for defining security strategy, as well as representing the credit union as the primary point of contact for all matters relating to security: data, information, physical, and technological (e.g., FS-ISAC, NCU-ISAO, and MCUL). This individual will also be responsible for managing the information security team (direct reports and indirectly other staff) and reporting on all IT security audits and exams, as well as directing, implementing and overseeing data, information, and technological security programs that include policies (including the information security policy program), procedures programs, and technology solutions. A bachelor’s or master’s degree in information security or related field is required. Five to ten years of business or financial institution experience in a Security-related position is preferred although a consideration can be made for an individual that has shown the ability to provide results and has the correct mix of skills, education, and previous work experience. While no certifications are required, ISACA, CISSP, CISSA, CISSM desired. For more information and to apply click here.

Training Specialist, Saginaw Medical FCU, Saginaw [Posted 2018-11-15]
WANTED: Saginaw Medical FCU is looking for a training specialist to join their team.  The training specialist is responsible for planning and implementing the educational and training needs of the credit union.  The individual in this role needs to embrace the credit union difference and possess excellent communication and interpersonal skills. The qualified candidate will administer the credit union’s training programs by personally creating, coordinating and/or presenting programs. This individual will also conduct training in marketing/sales techniques, operational and compliance procedures, new products/services and new employee orientation. The person in this position will be a role model of the credit union’s core values and ensure the core values are infused in training as much as possible. In addition they will communicate with all employees to ensure positive and clear understanding of the credit union goals and direction as well as its products and services. A high school diploma or equivalent, with completion of or progress toward a college degree preferred. A minimum of one to three years of similar or related experience is needed.  Excellent written and verbal communication skills, computer proficiency including MS Excel and Word strongly preferred, along with a high aptitude for organization and attention to detail. If you meet each of the qualifications, apply by sending your resume to hr@smfcu.com.

Business Lending Specialist, Dort FCU, Grand Blanc [Posted 2018-11-14]
WANTED: Dort FCU is currently in search of a business lending specialist (commercial underwriter) to join their team in Grand Blanc. The successful candidate must be a self-motivated, lending professional with a minimum of seven years’ credit union/financial institution experience, three of those years must be working in a lending capacity. Advanced knowledge of commercial, construction, real estate and consumer loan processing, including USDA and SBA is strongly preferred. A bachelor’s degree in in business, finance, or accounting is also strongly preferred. For more information or to apply, click here.

Lending Administrative Assistant, Dort FCU, Grand Blanc [Posted 2018-11-14] 
WANTED: Dort FCU is currently in search of a lending administrative assistant for their team in Grand Blanc. The successful candidate must have a minimum of three years lending experience, in depth knowledge of Excel, java scripting and SQL. A bachelor’s degree in business or a related field is strongly preferred, or a combination of equivalent education and work experience is required. For more information or to apply, click here.

CFO, Integra First FCU, Powers [Posted 2018-11-14]
WANTED: Integra First FCU in Powers, in Michigan's upper peninsula, is seeking a seasoned executive to serve as their chief financial officer (CFO). The successful candidate will hold a bachelor's degree in accounting or finance, in addition to two years of related experience. The CFO will report directly to the CEO and be a key member of the management team. The selected applicant will assist in the development and implementation of strategic initiatives. This individual will be responsible for financial reporting, budgeting, asset liability management, management of the investment portfolio and will oversee the accounting department. Other duties will include compliance related functions, internal controls and policy development. If you are interested in joining their team, provide a cover letter and resume that includes employment history to pmartin@integrafirstfcu.com or mail to: Integra First FCU, PO Box 604, Powers, Michigan 49874, Attention: Paul Martin.

Consumer Loan Officer, FinancialEdge CU, Bay City [Posted 2018-11-13]
WANTED: FinancialEdge CU in Bay City is searching for a qualified candidate for the position of consumer loan officer. Responsibilities include, but are not limited to: interviewing and evaluating members for consumer loans; evaluating credit and accurately determining debt to income ratios; processing, underwriting and disbursing loans; enhancing member relations to ensure the ultimate service experience for all members and potential members; and implementing new loan products and services in accordance with management direction. The selected individual will work with member services through positive referrals and cross-selling of all credit union products and services. Candidates must possess strong decision making, computer skills and excellent organizational skills. A high school diploma or GED is required, with an associate's degree, two year post high school education or a bachelor's degree preferred. FinancialEdge offers a competitive benefit package. To apply submit resume and cover letter with wage requirements to hr@finedgecu.org.

Teller, Michigan Schools and Government CU, St. Clair Shores [Posted 2018-11-13]
WANTED: Michigan Schools and Government CU is seeking a teller for its St. Clair Shores (24515 Little Mack Ave) branch. This position will be responsible for providing high-quality member service, including effective listening and determining member needs in order deepen the member relationship through cross-selling products and services. The selected applicant will provide a variety of member service functions, including accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and traveler’s checks and other duties. They will also be responsible for balancing a cash drawer each day and processing end of day teller functions. To apply, click here.

Part-Time Teller, Michigan Schools and Government CU, Clinton Township [Posted 2018-11-13]
WANTED: Michigan Schools and Government CU seeks a part-time teller for its Clinton Township (40400 Garfield Rd)  branch. This position will be responsible for providing high-quality member service, including effective listening and determining member needs in order deepen the member relationship through cross-selling products and services. The selected applicant will provide a variety of member service functions, including accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and traveler’s checks and other duties. They will also be responsible for balancing a cash drawer each day and processing end of day teller functions. To apply, click here.

Credit Solutions Representative, ELGA CU, Burton [Posted 2018-11-13]
WANTED:  ELGA CU in Burton is searching for a credit solutions representative. The selected applicant will provide outstanding member service, have strong communication skills (verbal and written) and be able to find solutions to difficult problems. Applicants must be goal oriented and genuinely interested in helping others find solutions to their current situation. Essential qualifications for the position include the ability to work in a fast paced environment, maintaining strong organizational skills and working well with other members of the team. This position requires contacting delinquent account holders by phone and mail, meeting with members to analyze their financial situation, finding solutions to delinquency problems and taking the appropriate action to recover collateral when necessary. Knowledge of collection practices for consumer, commercial and mortgage loans, as well as a general understanding of bankruptcy, repossession, foreclosure and credit reporting law is preferred but not required.  Working knowledge of Microsoft Outlook, Word and Excel is a plus. Qualified candidates will possess a high school diploma or GED along with a minimum of one to two years of collection, call center or customer service experience. This position offers a competitive hourly rate based on the candidate’s experience.  ELGA CU offers a full benefit package including PTO, health, vision and dental insurance, as well as a 401k matching program. To apply send cover letter, resume and salary requirements to Dana Jones at dana.jones@elgacu.com.

Teller, Alpena Alcona Area CU, Atlanta  [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU in Atlanta is seeking to fill a teller position. Duties include interacting directly with credit union members and employees, as well as acting as the credit union’s representative to the membership in an environment of helpfulness and trust. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Teller, Alpena Alcona Area CU, Oscoda [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU in Oscoda is seeking to fill a teller position. Duties include interacting directly with credit union members and employees, as well as acting as the credit union’s representative to the membership in an environment of helpfulness and trust. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Mortgage Processor, Alpena Alcona Area CU, Alpena  [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU in Alpena is seeking to fill a mortgage processor position. Basic qualifications include: two years of work experience in residential mortgage lending with a high level of proficiency in mortgage loan processing and underwriting systems; proven knowledge of the financial industry; knowledge of conventional and/or government lending programs/guidelines; understanding of state and federal regulations governing real estate lending; proven ability to deliver exceptional member service – strong member service focus and demonstrated sales skills aptitude with verifiable job history showing stability, consistency, dependability, and accountability. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Part-Time Teller, Alpena Alcona Area CU, Ossineke  [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU in Ossineke is seeking to fill a part-time teller position. Duties include interacting directly with credit union members and employees, as well as acting as the credit union’s representative to the membership in an environment of helpfulness and trust. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Mortgage Originator, Alpena Alcona Area CU, Alpena/Ossineke  [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU is seeking to fill a mortgage originator position, serving both Alpena and Ossineke. Basic qualifications include a college degree or equivalent experience in business, finance, economics, accounting, or related field and a minimum of two years residential mortgage lending experience with a focus on generating self-sourced business; proven knowledge of the financial industry. Other requirements of this job include, but are not limited to, knowledge of conventional and/or government lending programs/guidelines, understanding of state and federal regulations governing real estate lending, and experience in mortgage processing, underwriting and or closing procedures. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Recovery Resolutions Agent, Alpena Alcona Area CU, Alpena  [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU in Alpena is seeking to fill a recovery resolutions agent position. The position requires an individual to be responsible for working with other financial resolutions staff to achieve department goals, reduce overall delinquency and recover charged-off loans. One must be knowledgeable with the credit union’s products and services with credit union’s policies and practices, along with the Fair Debt Collections Practices Act, Bankruptcy Laws (Chapter 7, 11, and 13), and the credit union’s BSA/AML program. Basic qualifications include a minimum of two years collection experience within a financial institution.  Additional experience working as a loan officer is preferred.  Knowledge of collection and lending procedures, practices, and lending qualifications associated with the loan processing and underwriting profession.  Familiar with mortgage and consumer collections, repossession and credit reporting laws and requirements. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Click here to apply.

Branch Manager, Alpena Alcona Area CU, Ossineke [Posted 2018-11-12]
WANTED: Are you ready for a new and thrilling career? As branch manager at Alpena Alcona Area CU’s Ossineke location, you will carry out supervisory responsibilities in coordination with the human resources department, lead and motivate employees, along with community and branch networking. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Captivating exceptional member service and experience is top priority as their mission is “To be your most trusted and valued financial partner.” Are you ready to take on the dynamic and promising opportunity to simplify members' lives, work in their best interests, and be an advocate to help them achieve their financial goals? Join their family today! Click here to apply. 

Branch Manager, Alpena Alcona Area CU, Tawas City [Posted 2018-11-12]
WANTED: Are you ready for a new and thrilling career? As branch manager at Alpena Alcona Area CU’s Tawas location, you will carry out supervisory responsibilities in coordination with the human resources department, lead and motivate employees, along with community and branch networking. Their outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Captivating exceptional member service and experience is top priority as their mission is “To be your most trusted and valued financial partner.” Are you ready to take on the dynamic and promising opportunity to simplify members' lives, work in their best interests, and be an advocate to help them achieve their financial goals? Join their family today! Click here to apply. 

Member Relations Representative, Alpena Alcona Area CU, Alpena [Posted 2018-11-12]           
WANTED: Are you ready for a new and thrilling career? As a member relations representative at Alpena Alcona Area CU’s Alpena North Office location, you will be responsible for creating an incredible “first impression” to all who enter the branch through existing and prospective members and promotion of credit union financial products. Six months to one year experience in financial services or sales related field, as well as being extremely sales oriented with a strong desire to continually surpass goals and sales targets is preferred. AAACU's outstanding benefit package includes, but is not limited to: a generous health, vision, and dental package; tuition reimbursement; paid time off  and paid sick time; 401(k) matching; life and disability; and competitive wages and incentive pay. Not to mention their fabulous student debt repayment program, where AAACU pays up to $10,000.00 toward your student loan debts! Captivating exceptional member service and experience is top priority, as their mission is “To be your most trusted and valued financial partner.” Are you ready to take on the dynamic and promising opportunity to simplify our member’s lives, work in their best interests, and be an advocate to help them achieve their financial goals? Join their family today! Click here to apply.

Senior Computer Operator, Wildfire CU, Saginaw [Posted 2018-11-12]
WANTED: Wildfire CU is looking for a senior computer operator at its Saginaw location. This position completes daily operational data processing tasks that are critical to the credit union’s functions. Through routine system monitoring the qualified applicant will: identify, research and resolve related technical problems; provide end-user support by responding to telephone calls, email, help desk tickets and personal requests for technical support; and be responsible for on-going routine system maintenance to ensure all systems are operating at optimal performance. This position requires a strong technical knowledge of computer commands and related equipment operations, and solid problem solving skills are critical to its successful execution. A high school diploma or equivalent is required, with computer training preferred. This position requires knowledge of computer software and hardware and one to three years of computer operator or similar experience. Symitar and/or AIX experience preferred. They are looking for someone with high attention to detail, strong problem solving skills, the ability to operate a computer, printer, computer tape drive and other business equipment and a willingness to assist others. To apply send resume by November 25, 2018, to Wildfire CU, Attn: Human Resources, 6640 Bay Rd., Saginaw, MI 48604 or humanresources@wildfirecu.org

Accounting Assistant, Alpena Alcona Area CU, Alpena [Posted 2018-11-12]
WANTED: Alpena Alcona Area CU is seeking an accounting assistant for its main office in Alpena. Are you looking to grow your career with a thriving company? Are you ready to take on the dynamic and promising opportunity to simplify members' lives, work in their best interest and be an advocate to help them achieve their financial goals? If so, this position may be just for you, as you will serve as support for the credit union's accounting department. The outstanding benefit package includes, but is not limited to: a generous health, vision and dental package; tuition reimbursement, paid time off, paid sick time, 401(k) matching; life and disability insurances; and competitive wages and incentive pay. Not to mention the fabulous student debt repayment program, where AACU pays up to $10,000 toward your student loan debts. Join their family today. Click here to apply.

Part-time Teller Supervisor, FreeStar Financial CU, Clinton Twp. [Posted 2018-11-12]
WANTED: FreeStar Financial is looking for a dynamic candidate to take on the role of part-time teller supervisor at their branch in Clinton Twp. This is an excellent step for an individual with at least one year of supervisory experience and five or more years in the financial industry. The most essential function of this position is to provide superior service and innovative financial solutions to the credit union's membership by meeting their dynamic needs. This position is also responsible for the supervision of the teller area including: guidance of tellers in the efficient and accurate handling of member’s needs; resolution of member problems, teller issues and applicable work-related matters; and ensuring high levels of accuracy and efficiency in all transactions. If you are looking to make the next step in your career and love working in a teamwork inspired culture with a "family feel", then FreeStar Financial CU is the place for you! FreeStar Financial has been serving the military and community for 60 years! They take pride in the service they provide to members and are looking for an enthusiastic and passionate candidate to join their team. They offer competitive pay and awesome benefits, which include tuition reimbursement, paid holidays, clothing allowance and much more! For more information regarding additional duties and requirements for this position and to apply click here or email hr@freestarfinancial.com.

Senior Loan Specialist, FreeStar Financial CU, Sterling Heights [Posted 2018-11-12]
WANTED: FreeStar Financial CU is looking for a dynamic candidate to take on the role of senior loan specialist at their branch in Sterling Hts. This is an excellent step for an individual with at least two years of consumer lending experience who is for that next step in their career. Primary duties of this position include processing consumer loan applications, preparing loan documents and communicating loan decisions to the membership, among others. If you are looking to make the next step in your career and love working in a teamwork inspired culture with a "family feel", then FreeStar Financial CU is the place for you! FreeStar Financial has been serving the military and community for 60 years! They take pride in the service they provide to members and are looking for an enthusiastic and passionate candidate to join their team. They offer competitive pay and awesome benefits which include tuition reimbursement, paid holidays, clothing allowance and much more! For more information regarding additional duties and requirements for this position click here or email hr@freestarfinancial.com.

Branch Manager, Filer CU, Bear Lake [Posted 2018-11-9]
WANTED: Filer CU is seeking a branch manager for its newest location in Bear Lake. This individual must be community minded, outgoing and well-versed in credit union operations. Responsibilities include day-to-day operations for the branch, motivating staff to meet monthly goals and developing relationships in the community. Previous lending and supervisory experience preferred. If you have strong leadership skills, love small towns and prefer water views, send your resume to mainoffice@filercu.com.

Card Processing Specialist, Monroe County Community CU, Monroe [Posted 2018-11-9]
WANTED: Monroe County Community Credit Union is currently seeking qualified applicants for the position of card processing specialist to join their team. In this position, the successful candidate will be responsible for: ordering Debit/ATM/VISA/Gift Cards and handling all incoming card issue calls to the member contact center; processing adjustments, disputes and charge backs; and performing file maintenance and troubleshooting issues on ATM/Debit/Visa cards. This position also requires processing documents into member files, following up on problem files, monitoring and re-issuing compromised card events and processing monthly charge-offs. The successful candidate will also process balance transfers, assist cardholders with all areas of card services, process bond claims and have a good understanding of compliance and card regulations, as well as assist as needed with the upcoming conversions in the card department. Experience with CU Answers, Client Link and Pass-Thru and with system conversions a plus! Knowledge of Reg. E is required. Applicants must have great attention to detail, excellent verbal and written communication skills, solid problem solving abilities, exemplary member service experience and proficient computer skills. To apply complete the online application and upload a resume here.

E-Services Team Member, Team One CU, Saginaw (Downtown) [Posted 2018-11-9]
WANTED: Team One CU is seeking a qualified candidate to join its e-services team at their downtown Saginaw branch (520 Hayden St). The e-services team is responsible for a variety of duties including: on-line banking/bill pay troubleshooting and resolution; establishing membership accounts originated via the Team One website; mobile deposit monitoring and processing; ITM (Interactive Teller Machine) balancing and operation; off-site ATM monitoring, balancing and replenishment; and facilitation of all electronic loan closing packages. Candidates should have the following skills, behaviors and experience: credit union/banking background is required; familiarity with Jack Henry Symitar (Episys Quest) and DocuSign systems preferred; work history which demonstrates knowledge of multiple credit union/banking departments; the ability to multi-task and quickly move from one assignment to another; willingness to work Monday thru Friday 8:00am to 6:00pm and be included in the Saturday shift rotation; impeccable member service; and the ability to display patience with technology-challenged members and staff. This position offers competitive wages, health insurance and 401k. To express interest and submit resume click here.

Director of Information Systems, BlueOx CU, Battle Creek [Posted 2018-11-8]
WANTED: BlueOx CU, a progressive $170 million credit union in Battle Creek, is seeking a director of information systems. The primary responsibilities of this position include but are not limited to: providing primary support for the company’s network and servers which includes planning, implementing, maintaining and troubleshooting network and system hardware and software; analyzing the features and functions of the credit union’s systems; participating in discussions and planning for the department to select and utilize appropriate technologies to meet the evolving needs of the credit union and its members; and performing network, server, hardware and software installation and maintenance. Candidates should have the following qualifications: a college degree in a related field from an accredited institution and two to five years of related experience; must be an innovative, strategic thinker with technical planning, project management and supervisory experience; and possess the ability to discuss technical issues effectively with other data processing professionals, as well as non-technical users. Excellent communication abilities, attention to detail and excellent organizational skills required. Benefit package available. To apply, please email resume and cover letter to pamt@blueoxcu.org.

Card Services Clerk, West Michigan CU, Grand Rapids [Posted 2018-11-8]
WANTED: West Michigan CU in Grand Rapids has an open card services clerk position. The selected applicant will be responsible for the credit union's debt card and bill pay programs, along with various other back office functions. The ideal individual will have an outgoing personality, enjoy working with people, have excellent communication skills, strong attention to detail and provide outstanding member service. A minimum of one year of financial institution experience is required. CU Answers experience is a plus. To apply submit a cover letter, with salary requirements, and resume via email to employment@westmichigancu.com.

Collector, Dow Chemical Employees' CU, Midland [Posted 2018-11-8]
WANTED: Dow Chemical Employees' CU in Midland is seeking a collector. The qualified candidate will contact members with delinquent credit union accounts and make repayment arrangements to maintain member relationships. A high school diploma is required, with post-secondary college hours preferred. Two years of collections or credit counseling experience is required, as well as related certifications or licensure and a driver's license. Click here for more details and to apply.

Business Analyst, Dow Chemical Employees' CU, Midland [Posted 2018-11-8]
WANTED: Dow Chemical Employees' CU in Midland is seeking a business analyst. The qualified applicant will be responsible for the design and development of methodologies and approaches (including sampling algorithms and data) used for research, modeling and implementing of value generating workflow processes directly and indirectly impacting business operations (including financial, and operational) efficiency. This position works to increase communication among departments, creates and then streamlines workflow, and constantly evolves the reporting methods and depth of analysis used for business operations. The selected candidate will also be the liaison to provide analytical (numerical) support and data analysis while leveraging various technologies to create, capture, present and track the numerous efficiency, value, and automation initiatives and nuances. Candidates must have a four year degree in business, finance management, statistics or related field, with one to three years of business or financial institution experience preferred. A consideration can be made for an individual who has shown the ability to provide results and has the correct mix of skills, education, and previous work experience. For more details and to apply click here.

Real Estate Lender, Members First CU, Grand Rapids [Posted 2018-11-6]
WANTED: Members First CU is looking for a trustworthy, caring and enthusiastic employee to fill the position of real estate lender in their Grand Rapids offices. The role of the real estate lender is to deliver on the credit union’s promises with each service interaction, and to develop, maintain and deepen existing member relationships. This individual will have and maintain an NMLS number, educate members of the different types of loans available at Members First CU, have and maintain up-to-date product knowledge and complete continuing education as necessary to industry requirements. This candidate will also: interview, receive and submit fully completed loan application(s) to the processing team while maintaining compliance with federal, state and credit union lending policies, regulations and guidelines; report any violation or error to credit union leadership; increase loan volume by cross-selling additional loan products using information obtained from the member credit report; and be a visible presence in the local community promoting the credit union and gaining leads through participation in business, community, chamber, and charitable organization activities as assigned. Additionally the selected candidate will: provide prompt, professional, helpful, knowledgeable and courteous member service while maintaining a courteous, friendly atmosphere for members and co-workers; maintain a dependable record of attendance and timeliness; troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner; answer questions effectively and provide information as requested; access the credit-reporting system and review reports and compare against the loan application and calculate debt ratios on applicant; create opportunities for expanded member relationships by determining member needs for additional products and services; approve loan requests for members who meet loan qualifications, or refer applications to the lending manager, VP lending, President/CEO or the Board of Directors as per the loan policy; deny the loan application and prepare an adverse action letter as required by law for loan requests that do not fall within current lending guidelines; prepare all documents pertaining to the loan and review for errors and/or omissions; secure all documents and signatures to perfect any liens or notes and security agreements; obtain proof of income from the member(s) when there is no current substantiation of income in file and obtain proof of insurance on collateral, when applicable. This person will strive to successfully demonstrate effective selling skills and behaviors, meet minimum referral and sales requirements each month, and maintain sales records. Applicants must have a good knowledge of all state and federal laws governing mortgage lending processes and must have a good working knowledge of all credit union services. Educational requirements include: at minimum an associate's degree or completion of specialized course of study at a business or trade school (may consider experience) and an active and valid NMLS number. Experience requirements include: two to five years’ experience with a financial institution relating to real estate lending, a working knowledge of loan processing and credit analysis, knowledge of the secondary market and experience with first and second mortgage and other residential real estate lending and experience operating a personal computer and mortgage software along with all Microsoft Office products. To apply submit your resume and cover letter to mbednorek@mfcu.net and payers@mfcu.net. Please include in your cover letter answers to the following three questions: Why are you applying for this position? What motivates you and why? What are you passionate about?

Service Center Representative, TBA Credit Union, Traverse City [Posted 2018-11-6]
WANTED: TBA Credit Union (TBACU) in Traverse City is looking for a service center representative. Joining TBACU means joining a team of people working towards a goal - to live out the credit union's mission! To serve the community and build trusted relationships with everyone they encounter. If you think that sounds like something you could help them do - they welcome your application! Service center reps are the first point of contact for members calling in. They are responsible for delivering prompt, accurate and timely member service. They work hard to resolve member questions before transferring a call, all while having a really good time and enjoying regular potlucks. At least one year of customer service experience and a high school diploma or equivalent is required. TBACU offers competitive compensation, incentive program, fully paid health insurance, a 6% 401k match, and much more! To apply click here.

Member Service Representative, TBA Credit Union, Traverse City [Posted 2018-11-6]
WANTED: TBA Credit Union (TBACU) in Traverse City is looking for a member service representative. Joining TBACU means joining a team of people working towards a goal - to live out the credit union's mission! To serve the community and build trusted relationships with everyone they encounter. If you think that sounds like something you could help them do - they welcome your application! Member service reps are the first point of contact for members in the lobby. They are responsible for delivering prompt, accurate and timely member service. At least one year of customer service experience and a high school diploma or equivalent is required. TBACU offers competitive compensation, incentive program, fully paid health insurance, a 6% 401k match, and much more! To apply click here.

Teller, Michigan Schools & Government CU, Clinton Twp. [Posted 2018-11-6]
WANTED: Michigan Schools & Government CU in Clinton Twp. has an open teller position. The selected candidate will be responsible for providing a high quality of member service, including effective listening and determining member needs in order to deepen the member relationship through the cross-selling of products and services. This position provides a variety of member service functions, including the accurate processing of savings and draft accounts, loan transactions, loan transactions, cashing checks, selling money orders and traveler's checks and other duties. It is also responsible for balancing a cash drawer each day and processing end-of-day teller functions. To apply click here.

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