BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CUSG//CMS//EN
METHOD:PUBLISH

BEGIN:VEVENT
DTSTART:20261028T090000
RRULE:FREQ=DAILY;COUNT=1
CREATED:20261017T212443
DTSTAMP:20261017T212443
UID:MICHIGANCREDITUNIONLEAGUEE689
SEQUENCE:0
SUMMARY:Blue Ox Chapter How to Handle Difficult Personalities
LOCATION:Jay's Sporting Goods
DESCRIPTION:The Blue Ox Chapter of Credit Unions cordially invites you to attend - How to Handle Difficult Personalities. This in-person event is for all credit union professionals - CEOs, executives, managers, and interested staff. Please forward this invitation to your team members as appropriate.\n\nUnresolved personality clashes and miscommunication aren t just workplace frustrations. They can affect productivity, member service, workplace culture, and your bottom line.\n\n \n\nJoin Tim Croll for an engaging and interactive session designed to help managers and staff effectively navigate difficult workplace and member interactions. Participants will learn a practical framework for recognizing and adapting to four distinct personality styles: Lions, Otters, Beavers, and Golden Retrievers. Through greater understanding of personality differences, attendees will gain tools to:\n\n \n\n• Improve workplace communication\n• Reduce conflict and misunderstandings\n• Strengthen member relationships\n• Increase team productivity and collaboration\n• Create a more positive and effective workplace culture\n\n \n\nPresenter: Tim Croll\nCertified LEGO® Serious Play® Facilitator  \n\n \n\nDate: October 28, 2026\n\nTime: 9:00 a.m. – Noon\n\nLocation: Jay s Sporting Goods, Headwaters Room\n\n1151 S. Otsego Ave., Gaylord, MI 49735\n\n \n\nCost:\n\nBlue Ox Chapter Members: $100 per person\nOther Chapters: $110 per person\n\n \n\nIncluded:\n\nContinental breakfast featuring pastries and coffee.\n\n \n\nRegistration Deadline: October 26, 2026\n\nPlease make checks payable to Blue Ox Chapter of Credit Unions.\n\n \n\nRegistration Contact:\nRuss Kotila\nAwakon Federal Credit Union\n1201 Lears Road\nPetoskey, MI 49770\nPhone: 586.242.9410\nEmail: rkotila@awakonfcu.net
END:VEVENT
END:VCALENDAR