CU Village.com's policies and procedures for handling customer information
have been created with the understanding that Internet technologies are still
evolving and that Internet business methods are continuing to evolve to meet
the needs and opportunities of the changing technologies. As a result, these
policies and procedures are subject to change.
In the course of serving its customers, CU
VillageSM may acquire, store and transmit customer communications and information
that customers may regard
as private or sensitive. Some of this information - such as the
customer's name, address, telephone number, and credit card data - is provided
to CU
Village by its customers in order to establish service. Other information
- such as the customer's account status, choice of services, and
customer logs - is created and maintained by CU Village in the normal course
of providing
service. CU Village also use cookies, which are small pieces of
information that a Web site can store in a designated file on a user's
computer for various
reasons. For example, CU Village uses cookies on the landing pages
of products sold online which record the customer information that is required
on the
order form. This information is then forwarded to an internal sales
tracking database within CU Village database. In addition, CU Village may
store customers'
electronic mail and other communications as a necessary incident
to the transmission and delivery of those communications. CU Village may
share limited customer
contact information with selected partners to provide customers
with information about products or special that might be of interest to
the customer. CU Village
will not otherwise disclose its customers' personal and account
information unless CU Village has reason to believe that disclosing such
information
is necessary to identify, make contact with, or bring legal action
against someone who may be causing harm or interfering with the rights
or property
of CU Village, or CU Village's customers, or others, or where CU
Village has a good faith belief that the law requires such disclosure.
Furthermore,
CU Village also will not, except for reasons stated below, disclose
to third parties the contents of any electronic mail or other electronic
communications
that CU Village stores or transmits for its customers. The circumstances
under which CU Village will disclose such electronic customer communications
are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of CU Village
and our customers;
- it is required to cooperate with interception orders, warrants,
or other legal process that CU Village determines in
its sole discretion to
be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the
contents are inadvertently obtained by CU Village and
appears to pertain to the commission
of a crime
