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Michigan Credit Union League

Michigan Credit Union Classifieds

Classified ads are a FREE service provided exclusively to affiliated credit unions. Our Classifieds page is featured in the weekly Michigan Monitor newsletter, and each ad will be posted on this page for about 30 days, unless cancelled earlier. We reserve the right to edit all ads for space, style and clarity. All ads are full-time unless otherwise noted. Submit ads to: publications@mcul.org.

Accountant, Community Choice CU, Farmington Hills [Posted 2018-4-24]
WANTED: Community Choice CU in Farmington Hills is seeking an accountant. The primary purpose of this position is to assist the credit union in living out its purpose: "We believe in helping our neighbors achieve the life they desire." A key component of this mission is to provide outstanding service to internal members. The accountant position is an intermediate level position responsible for ensuring that day-to-day accounting functions are completed in accordance with standard procedures and regulations by computing, classifying, recording and verifying numerical data for use in maintaining and supporting credit union accounting records. To learn more about the position and to apply click here

Financial Analyst, Northland Area FCU, Oscoda/Alpena [Posted 2018-4-24]
WANTED: Northland Area FCU is seeking a financial analyst for their Oscoda corporate office, moving to Alpena upon completion of the new headquarter location. This is a brand-new opportunity at NAFCU and they are looking for someone who is technically oriented with high standards of accuracy and quality based on established systems, technologies and guidelines. This position is responsible for coordinating and maintaining accounting and other records in accordance with accounting standards and government regulations. In addition, this position is responsible for conducting high-level analysis of financial statements, reports and other related documents, as well as supporting financial forecasting processes. Northland offers a competitive full-time benefits package, including paid time off, nine paid holidays annually, medical, dental, vision and group life insurance and 401K retirement plan with 6% profit share and a 100% match up to 2%. For the full job description and the online employment application click here.

Payment Solutions Representative, Extra Credit Union, Warren [Posted 2018-4-24]
WANTED: Extra Credit Union in Warren is seeing an experienced payment solutions representative. The selected candidate will work to preserve the credit union's assets by performing duties and procedures to assist in the timely collection of accounts. This individual will also identify solutions by finding the member's motivation., as well as work closely with payment solutions team, members and the lending area to control delinquencies and recover collateral. Extra Credit Union offers competitive pay and excellent benefits. To apply send resume and cover letter to: LHockney@extracreditunion.org.

Full- & Part-time Member Contact Center Advisors, Community Choice CU, Warren [Posted 2018-4-24]
WANTED: Community Choice CU in Warren is seeking full- and part-time member contact center advisors. The primary purpose of these positions is to assist Community Choice CU in living out their purpose: “At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire.” A key component of this purpose is to provide outstanding service to both internal and external members, including recommending products and services to members that will improve their financial life. In addition, the member care advisors are responsible for responding to member inquiries received through the telephone, in the branches and electronic communications systems, and providing quality service and assistance to the membership by identifying and recommending appropriate products, solutions and services that will improve their financial lives. To learn more about the position and to apply here.

Community Engagement Manager, Community Choice CU, Farmington Hills, [Posted 2018-4-24]
WANTED: Community Choice CU in Farmington Hills is seeking a community engagement manager. The primary purpose of this position is to assist Community Choice CU in living out their purpose: “we believe in helping our neighbors achieve the life they desire.” A key component of this mission is to provide outstanding service to  internal members. The community engagement manager manages the credit union’s “Give Big” initiatives. Giving is deeply rooted in the culture and history at the credit union and through its foundation and community engagement initiatives they reinvest more than $350,000 per year in time, talent and treasure in their communities. The community engagement manager will manage the organizational giving resources and programs including the Community Choice Foundation Scholarship program and the Community Outreach and Financial Education program. To learn more about the position and to apply click here.

Associate Information Security Specialist, Community Choice CU, Farmington Hills [Posted 2018-4-24]
WANTED: Community Choice CU in Farmington Hills is seeking an associate information security specialist. The primary purpose of this position is to assist Community Choice CU in living out their purpose: “we believe in helping our neighbors achieve the life they desire.” A key component of this mission is to provide outstanding service to  internal members. The qualified applicant will support administration of all credit union applications, systems, and networks. Working closely with other members of the IT team, key areas of focus will include administration of functions supporting the compliance and effectiveness of the Comprehensive Information Security Plan. To learn more about the position and to apply click here.

Part-time Personal Advisor, Community Choice CU, Farmington Hills [Posted 2018-4-24]
WANTED: Community Choice CU in Farmington Hills is looking to fill a part-time personal advisor position. The primary purpose of this position is to assist Community Choice CU in living out their purpose: “At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire.” A key component of this purpose is to provide outstanding service to both internal and external members, including recommending products and services to members that will improve their financial life. The part-time personal advisor is responsible for providing quality service and assistance to membership by identifying and recommending appropriate products, solutions and services that will improve their financial lives with every member, every time. To learn more about the position and to apply click here.

Member Contact Center Assistant Manager, Community Choice CU, Warren [Posted 2018-4-24]
WANTED: Community Choice CU in Warren has an open member contact center assistant manager position. The primary function of this position is to assist Community Choice CU to live out their purpose: “At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire.”  One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. The selected candidate will be responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution. In addition,  the member contact center assistant manager is responsible to lead and develop the activities of their team toward sales goal achievement and to provide oversight to ensure the member contact center’s overall operations are maintained and consistent with organizational standards. Previous credit union contact center management experience preferred. To learn more about the position and to apply click here.

Part-time Personal Advisor, Community Choice CU, Dearborn Heights [Posted 2018-4-24]
WANTED: Community Choice CU in Dearborn Heights is looking to fill a part-time personal advisor position. The primary purpose of this position is to assist Community Choice CU in living out their purpose: “At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire.” A key component of this purpose is to provide outstanding service to both internal and external members, including recommending products and services to members that will improve their financial life. The part-time personal advisor is responsible for providing quality service and assistance to membership by identifying and recommending appropriate products, solutions and services that will improve their financial lives with every member, every time. To learn more about the position and to apply click here.

Credit Analyst, Community Choice CU, Farmington Hills [Posted 2018-4-24]
WANTED: Community Choice CU in Farmington Hills is seeking a credit analyst. The qualified candidate will  be responsible for decisioning loan applications from members and prospective members through the different delivery channels offered by Community Choice U, including indirect dealership and commercial lending relationships. This person will work with frontline team members to answer lending questions, review member requests, and serve as a direct contact for finance and insurance representatives from dealer partners. Credit analysts manage loan queues in Symitar, TCI (Route One and Dealer Track) and applications from PSCU on-line web applications by thoroughly analyzing and decisioning to maintain competitive turnaround times. This position will also require registration and maintenance of NMLS certification to prove and communicate terms and rates to members on home equity loan applications, ensuring compliance with SAFE Act regulations. Previous commercial lending experience is preferred. To learn more about the position and to apply click here.

Marketing Specialist/Assistant, Diversified Members CU, Detroit [Posted 2018-4-24]
WANTED:  Diversified Members CU is seeking a marketing specialist/assistant for their main office in Detroit. The qualified applicant will have outstanding writing and grammar with refined proofreading and editing skills. They must also have knowledge and experience of all social media technology. This individual will work closely with the marketing team during launches and campaigns.   The successful candidate must be a self-starter, willing to take initiative and drive results and work within deadlines. Two years of experience in marketing or similar required. Bachelor’s degree in journalism, communications, marketing, English or relevant field preferred. DMCU offers a competitive benefit package. To apply submit resume with cover letter and salary requirements to dmcujobs@gmail.com. Please no phone calls.   

CEO, FME FCU, St. Clair Shores [Posted 2018-4-23]
WANTED: The board of directors of FME FCU ($71 million in assets) has launched a regional search for a new CEO for the St. Clair Shores branch. The selected candidate will provide strategic leadership and execute the organization’s primary objectives of sustainable growth, financial performance, and continued member satisfaction. FME FCU operates in multiple states including Michigan, Illinois, South Carolina, Alabama, California, Virginia, Missouri, Indiana, Ohio, and Tennessee. Successful candidates will have experience in leading a healthy performing organization with a solid background in lending, but will also have the drive and initiative to lead the change and innovation required for this organization. This candidate will also have an appreciation for collaboration with the board of directors in developing the credit union’s strategic plan and ensuring the organization remains financially sound. This is an opportunity for the right highly motivated candidate to re-energize FME FCU, an organization with a proud 82 year history, and return the organization to consistent membership, asset, and income growth. The ability to drive progressive lending initiatives and the enhancement of a consistent member experience in a highly competitive marketplace will be required along with seven to ten years of senior leadership experience in a small to large sized financial institution. A bachelor’s degree in business administration or related field is preferred. For immediate consideration, email resume and salary requirements to TomL@leducfrank.com and chrisf@leducfrank.com.

Part-time Teller, Walled Lake School Employees FCU, Walled Lake [Posted 2018-4-23]
WANTED: Walled Lake School Employees FCU in Walled Lake is seeking a part-time teller. The ideal applicant will have customer service and cash handling experience that enable them to process routine account transactions. The duties of the position include, but are not limited to, handling cash transactions in an accurate and efficient manner, balancing a cash drawer and assisting members with basic inquiries. This individual must be pleasant and have strong communication and organizational skills. Qualified candidates must possess a high school diploma and have basic computer knowledge. To apply submit resume and salary requirements to crichards@wlsefcu.com or fax to 248-624-0614.

BSA Analyst, Zeal CU, Livonia [Posted 2018-4-23]
WANTED: Zeal CU in Livonia s seeking a BSA Analyst to join their dynamic and growing team! The primary purpose of the BSA analyst is to assist the lead loss prevention investigator with BSA/AML/OFAC through review of various reports and transaction monitoring programs. This position will also assist the credit union in achieving its service mission of building trusted relationships by providing members with superior financial solutions and outstanding service. They are looking for someone with two-to-three-plus years working experience with BSA and OFAC, as well as two to three years of experience with anti-money Laundering. If you are interested in more information and to apply click here.

Senior Member Solutions Representative, Dort FCU, Grand Blanc [Posted 2018-4-23]
WANTED: Dort FCU is seeking a senior member solutions representative for it Holly Rd branch in Grand Blanc. The successful candidate must have a minimum of two years of consumer loan collection experience. For more information and to apply click here.

Member Relationship Specialists, Public Service CU, Detroit [Posted 2018-4-19]
WANTED: Public Service CU is seeking member relationship specialists (MRS) for Detroit area locations. This position engages PSCU members in a professional manner by displaying a high level of knowledge of PSCU products focused on building relationships, expanding PSCU’s wallet share, and having a “can do” attitude. Through a needs based/consultative sales approach, the MRS will determine and recommend products that best fit the member’s needs, resulting in cross-selling effectiveness. The MRS is empowered to make decisions that enable them to problem solve, empathize and find workable solutions to better serve the membership. The MRS will: open consumer and commercial accounts; interview, process and fund consumer and real estate loans; and upsell new account and loan add-on products. Occasional Saturdays may be required. Applicants interested in this position must be 18 years or older with a high school diploma or GED. In addition, they must have a minimum of one year working in a financial institution and/or one year of sales experience, as well as basic computer, math and clerical skills. Financial experience in a sales role is strongly preferred. Who is PSCU? They are a community-based credit union that has been delivering financial services, education and support to their awesome members all over the metro-Detroit area for over 60 years. They really care about their employees and take pride in offering a fun and engaging work environment. Their values are simple but truly define who they are: family spirit, always learning, community support, teamwork, and serving their members. To apply click here to access the online application, and be sure to attach a resume and cover letter. They look forward to getting to know you!

Part-time Teller, Teamsters CU, Detroit [Posted 2018-4-19]
WANTED: Teamsters CU in Detroit is seeking a part-time teller. The ideal candidate will be a friendly, energetic professional individual who like to interact with others. This person will be responsible for routine member transactions and cross-selling financial products and service to members. Previous experience in cash handling and customer service skills required. Fiserv/Galaxy knowledge a plus. Interested individuals may apply by submitting their resume to Claudia@teamsterscreditunion.com.

Commercial Loan Officer, Wildfire CU, Saginaw [Posted 2018-4-19]
WANTED: Wildfire CU in Saginaw is looking for a commercial loan officer. This position is responsible for planning, organizing, scheduling, and directing the activities of the business services members. Duties include: overseeing the portfolio of business services members including business accounts and loan requests; overseeing and assisting in monitoring the business loan portfolio; ensuring that business services activities are conducted in accordance with established standards; and training and coordinating branch activities related to business services. Qualifications include: a bachelor’s degree in business, finance, or a related field, or equivalent experience; an understanding of the fundamentals of business loan analysis; and complete knowledge of business lending requirements, business structures, and documentation. They are looking for a person with a minimum of four years of related business development experience, including experience handling problem loans and loan workouts. Supervisory experience is very helpful. They are seeking a person with a skill set that includes strong leadership and supervisory skills, strong financial analysis abilities, solid communication and negotiation skills, and strong public relations skills. If interested, apply by mail, email or fax by Thursday, May 3, 2018.  Mail:  Wildfire Credit Union, Attention: Human Resources, 6640 Bay Rd., Saginaw, MI  48604.  Email: humanresources@wildfirecu.org. Fax: 989-497-1723.

Collections Supervisor, Security CU, Flint [Posted 2018-4-19]
WANTED: Security CU in Flint is seeking a strong professional with expertise in financial products and services to lead their loss prevention team as a collections supervisor. The selected applicant will be responsible for organizing, planning, directing and controlling all operations of the loss prevention department, maximizing recoveries on charged-off and delinquent loans, overseeing repossession and disposition of collateral and preparing required monthly reporting information. The primary focus of this position will be supervising with the loss prevention team to reduce delinquency and increase recoveries. The collections supervisor: assists in the resolution of difficult and complex account situations; performs periodic evaluation of collections policies and procedures and modifies as needed; ensures established policies, procedures and legal requirements are followed; and ensures services are delivered professionally and efficiently. Candidates should have a driven personality, and solid problem-solving ability to work through complex situations in order to make recommendations and drive solutions to reach organization goals. The ideal candidate will have an associate's degree in business or a related field, three to five years of progressive collections experience, and supervisory experience is preferred. Security CU offers a very competitive compensation package which includes competitive salary and medical, vision, dental, and 401(k) benefits. Founded in 1949 in Flint, Security CU has been committed to providing secure, convenient and personalized service. With more than 48,000 members and 12 locations, Security CU attends to the financial needs of members across Genesee, Lapeer, Livingston, Macomb, Oakland, Saginaw, Sanilac, Shiawassee, Washtenaw and Wayne counties. Security CU members receive quality service and exceptional value when choosing Security CU as their trusted financial partner. To apply submit resume and cover letter to hr@securitycu.org.

Part-time Tellers, Wildfire CU, Locations TBD [Posted 2018-4-19]
WANTED: Wildfire CU is looking for part-time tellers to work at their Saginaw, Midland and Bay City locations. These positions are responsible for providing a variety of paying and receiving functions for members in person including processing deposits, withdrawals, loan payments, cashiers' checks, money orders and travelers checks. In addition, they will balance each day's transactions and verify cash totals, perform a broad variety of member services functions such as opening and closing accounts, renewing certificates and assisting members with bookkeeping and checking account problems, answer members' questions regarding credit union services provided and perform a variety of account maintenance duties, and actively cross-sell credit union services. The selected individuals will also perform specific assigned side-jobs and assist other service representatives with duties as required, and serve members promptly and professionally. Requirements include excellent public relations skills and an understanding of service representative functions and procedures. Timeliness, efficiency, and accuracy as well as professionalism are vital to the successful execution of these positions. A high school diploma or equivalent is required with knowledge of teller and MSR operations and credit union experience preferred. Further, good communication skills, professional appearance, dress and attitude, good math skills, the ability to operate related computer applications and other business equipment including adding machine, typewriter, copy machine, and coin and money counting machines, and good typing skills are needed. If interested, apply by mail, email or fax by Wednesday, May 2, 2018. Mail: Wildfire Credit Union, 6640 Bay Rd., Saginaw, MI 48604; E-mail: humanresources@wildfirecu.org. Fax: (989) 497-1719. No phone calls please.

Collections Manager, Michigan First CU, Lathrup Village [Posted 2018-4-18]
WANTED: Michigan First CU in Lathrup Village has an open collections manager position. They are seeking a strong professional with expertise in financial products and services to assist with the their payment solutions team. The ideal candidate will have a proven track record in leadership, sales and service savvy and the ability to partner with the assistant vice president of payment solutions to help support all of the credit union's  payment solutions activities. The selected applicant will be responsible for supervising, coordinating and scheduling activities of team members engaged in collections activities, maximizing recoveries on charged-off and delinquent loans, overseeing repossession and disposition of collateral and preparing required monthly reporting information. This position requires: a bachelor's degree in credit management or an equivalent combination of formal training and experience, with at least five years' experience in credit and collections at a senior management level for a larger credit union, bank or other financial institution; maintenance of a collection program and related processes that result in a charged-off ratio, delinquency ratio and an error-free exception standard on all delinquent accounts that are in keeping with credit union standards and requirements; the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. For more information and to apply click here.

Part-time Collector, Muskegon Co-op FCU, Muskegon [Posted 2018-4-17]
WANTED: Muskegon Co-op FCU in Muskegon is seeking a part-time collector. The qualified candidate will, under the direction of the loan manager, perform a variety of duties which include, but are not limited to: delinquent loan and VISA collections; NSF checks, negative savings and checking recovery; processing small claims, garnishments, levies and credit life/disability claim processing. This individual will also maintain knowledge of credit union loan policies, documentation, and procedures, sell and refer all credit union products and services, resolve disputes, educate members and perform other collection transactions, make minimum of 30 outbound collections calls daily, file small claims suits and make court appearances, work with attorneys on loans greater than small claims limits, process paperwork for bankruptcy filings, work with members on reaffirmation agreements, complete incoming garnishments and levies, process credit life/disability claims, prepare monthly reports for management, make charge off recommendations, track charged off loans and recoveries, continue to collect on charged off loans and additional duties as assigned. This position requires excellent written and verbal communication skills, prior lending and collections experience and proficiency in MS Word, Outlook and Excel. An associate's degree is desired. To apply send resume and cover letter to HR@muskegoncoop.com.

Loan Processor, The Local CU, Sterling Heights [Posted 2018-4-17]
WANTED: The Local CU is seeking a friendly, motivated and energetic person to fill a loan processor position at their Sterling Heights branch. The ideal candidate will be a dynamic individual who is excited to be part of a growing credit union serving a defined field of membership and who will make member needs their priority. Extensive loan processing experience is required. Compensation will be based on experience, and the benefit package is excellent including a Monday-Friday work week. To apply submit a resume via email to lpeters@thelocalcreditunion.com or fax to (586) 264-9447.

Part-time Teller, Kent County CU, Cedar Springs [Posted 2017-4-17]
WANTED: Kent County CU is seeking a part-time teller for its growing Cedar Springs office. The most qualified candidate will have a passion for service and will demonstrate it with enthusiasm and professionalism. Primary duties include processing basic account transactions, building meaningful relationships with members and offering the products and services most suited to help improve members' financial lives. This individual will interact with members in the branch and over the phone, and will foster a team-oriented environment through positivity and collaborations with other employees. Integrity in all actions is crucial to this role, and this person will be expected to learn and adhere to a number of fraud prevention, security and regulatory requirements that are in place to create a safe environment for staff and members. If you're looking for a professional yet family-like atmosphere and have at least one year of cash handling experience this may be the job for you. To apply email resume to jobs@mykccu.com.

Part-time Member Advisor, LOC FCU, Farmington [Posted 2018-4-16]
WANTED: LOC FCU, a full-service financial institution with offices in Farmington, Howell and Hartland is looking for a part-time member advisor for its Farmington location. The ideal candidate will serve an important role in helping members become Financially Fit Together(SM) in a timely, efficient and friendly manner by actively listening to members, engaging them in conversation and educating them on the products and services the credit union offers. Candidates must have excellent communication skills, exceptional sales abilities and the desire to help members get their finances in shape. Prior credit union or bank experience and cash handling experience preferred. Click here to apply.

Receptionist, Advantage One CU, Brownstown [Posted 2018-4-16]
WANTED: Advantage One CU in Brownstown  is seeking a receptionist. This individual will be responsible for projecting a positive image as a representative for the credit union in receiving visitors and guests, as well as assist with various clerical duties and general office work as assigned. Some tasks include: receiving and announcing visitors and guests to the credit union; responding to members’ requests and/or directing them to the proper person for specific information and assistance; promoting credit union products and services based on member needs; and assisting with credit union document scanning. The ideal candidate will have the following: a high school diploma or equivalent; customer service experience preferred; a strong ability to multi task and a strong sense of teamwork; financial institution experience preferred; advanced experience with Microsoft Office and office equipment is preferred. To apply send resume and cover letter to: hiring@myaocu.com.

Mortgage Loan Originator, Dort FCU, Grand Blanc [Posted 2018-4-16]
WANTED: Dort FCU in Grand Blanc is currently in search of a mortgage loan originator to join their team. The successful candidate must have three years of real estate loan origination experience or a minimum of at least five years of direct experience in all facets of mortgage lending, and knowledge of secondary market requirements. An associate’s degree in finance, business, or economics is strongly preferred, or a combination of education and relevant work experience. This individual must also have knowledge of NMA, FHA, MSHDA, and USDA Guidelines with the use of DU technology. For more information or to apply click here.

Universal Teller II/FSRs, Cornerstone Community Financial CU, Auburn Hills & Royal Oak [Posted 2018-4-16]
WANTED: Cornerstone Community Financial CU, a progressive, fast paced financial institution, is seeking two universal teller II/FSRs - one each for their Auburn Hills and Royal Oak locations. CCF was named one of the Detroit Free Press Top Workplaces of 2017 and named one of Crain’s Detroit 100 Cool Places to Work for 2017!  Join their team and you will be welcomed to a fun and enjoyable workplace that fosters growth and encourages new ideas. Qualified candidates for these positions will be enthusiastic, highly motivated, and responsible for providing excellent sales guidance and member service. What this really means is, they want someone who will go above and beyond for every member, every time!  Primary responsibilities include becoming a product sales and service expert so you can service accounts and confidently answer inquiries about/sell the credit union's products and services to members or potential members. These individuals will resolve member concerns, build long-lasting member relationships, and use a relationship-building consultative selling approach to determine the nature and extent of each member's needs and confidently recommend appropriate financial products and services to meet those needs. The perfect candidate will have at least two years of experience in a customer service sales position, with an additional year spent in the banking/credit union industry. NMLS ID is a plus!!!  If you also have a proven sales track record, are highly reliable, and have excellent customer service skills, then let’s talk! To apply submit your resume (i.e. track record of awesome!) here.

Member Solutions Representative, Mortgage Center, Southfield [Posted 2018-4-16]
WANTED: Mortgage Center in Southfield is in search of candidates for a member solutions representative role. This role will communicate with members who are falling behind in their mortgage payments, and assist them in finding ways to get caught back up or get into a modified loan. To be successful in this role, they need someone with incredible phone and communication skills, along with an ability to be direct and honest while being sympathetic and understanding. There will be difficult messages to deliver to members in this role. Someone with foreclosure claims filing experience would be a huge plus! If interested, click here to apply.

Client Services Support Analyst, Member Driven Technologies, Farmington Hills [Posted 2018-4-16]
WANTED: Member Driven Technologies is now hiring a client services support analyst. This position is responsible for providing exceptional service and an advanced level of support to the client base and also acting as an escalation point, providing level two support to the contact center representatives. The analyst works with other resource center members to improve faster turnaround times on requests and provide a higher percentage for first contact resolution. This position receives and answers application and technical questions and troubleshoots various system problems. An electronic ticketing system will be utilized to support both internal and external clients and also to escalate requests to other departments within the organization and/or MDT partners (i.e., Symitar). The successful candidate will be able to courteously and promptly resolve questions and problems as assigned and maintain a professional relationship with clients. Minimum requirements include three years of experience with Symitar and three years of experience in financial services (credit union or banks). If you are interested in this position and meet the minimum requirements, apply by sending your resume to hr@mdtmi.com with the following information: your availability, your current location, the best number to reach you during the day, and your salary expectations. To learn more about MDT click here.

Technical Services Analyst, Member Driven Technologies, Farmington Hills [Posted 2018-4-16]
WANTED:  Member Driven Technologies is looking for a technical services analyst for their Farmington Hills office. The position is responsible for maintaining smooth operations of all company workstations, applications, and peripherals. The qualified applicant will provide technical support to users and clients as needed, diagnose and resolve workstation, peripheral and application problems, and monitor system security, backup, and overall system protection. This individual will assist in desktop and applications disaster recovery procedures, evaluate, recommend, and implement system software and hardware, and assist in the development of IT strategies and policies., as well as maintain professional business relations with clients and outside contacts and keep management well informed of area activities. Minimum requirements are a high school graduate or equivalent with two years of additional college computer training or an equivalent combination of education, training, and experience. The successful candidate will have a knowledge of Active Directory environments and knowledge of desktop users and all related computer hardware and software. If you are interested in this position and meet the minimum requirements, send your resume to hr@mdtmi.com with the following information:  your availability, your current location, best number to reach you during the day, and your salary expectations. To learn more about MDT and this position click here

Application Support Representative, Member Driven Technologies, Farmington Hills [Posted 2018-4-16]
WANTED: Member Driven Technologies in Farmington Hills is hiring an application support representative. This position is responsible for answering and resolving after-hours support calls, and supporting team members and other departments on all operational and application tasks. The selected candidate will also be responsible for assisting with the support, maintenance, and analysis of the Symitar core system application, MDT file transfer automation services, and ancillary applications in accordance with established procedures, guidelines, and deadlines, as well as checking functionality and ensuring that programming code passes the established guidelines before implementing it into production. Required experience/skills include: high school graduate or equivalent; two years of college training in business or an equivalent amount of experience in operations and practices; knowledge of financial industry; extensive knowledge of Symitar core system and software applications. The hours for this position are 6 pm – 3 am EST. If you meet the minimum requirements, apply by sending your resume to hr@mdtmi.com with the following information:  your availability, your current location, the best number to reach you during the day, and your salary expectations. To learn more about MDT and this position click here.

Member Service Representatives (MSR) II, Parkside CU, Livonia, Dearborn, Westland [Posted 2018-4-13]
WANTED: Parkside CU is seeking to fill three MSR-II positions - one each at its Livonia, Dearborn and Westland branches. These positions are responsible for performing a broad variety of member services such as greeting members, opening and closing accounts, assisting members with submitting loan applications and closing loans. Qualified applicants will also: perform related duties to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments; identify and suggest solutions that will improve members' economic well- being; assist the lending department in taking of loan applications, delivery of loan decisions, addressing general loan information and closing of member loans; answer basic member inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies; assist members with direct deposit and miscellaneous authorization forms; and assist members with setting up ACH, mobile deposits, bill payment etc. These individuals will continually enhance product knowledge, present and explain credit union products and services to members and assist them in meeting their financial needs, answer questions and solve problems for members by listening to the problem, researching and collecting data and securing answers, and reporting results to the member. Parkside MSRs are to 'own' every relationship. Applicants must be have a good working knowledge of basic computer software, and the ability to read and place documents in alphabetical and numerical order. Strong organizational and analytical skills are also necessary. To apply send cover letter and resume to Parkside CU, 36525 Plymouth Rd, Livonia, Mi. 48150 or email to dgraham@parksidecu.org.

Head Teller, Alpena Alcona Area CU, Alpena [Posted 2018-4-13]
WANTED: Alpena Alcona Area is seeking a head teller for their main office in Alpena. They are looking for a star performer to team up with them to handle front-line member service responsibilities. They are looking for a self-motivated, enthusiastic person with a positive attitude who can provide leadership and coaching to their front-line staff on effective sales and service to members. Candidates must be passionate about providing excellent member service and thrive in a team and member advocacy oriented environment. They are looking for someone with demonstrated leadership experience and cross-selling experience, preferably with financial products and services. AAACU offers a great team environment, competitive salary and an excellent benefit package which includes medical, dental, vision, life, disability, 401(k) and paid time off. Click here to apply.

Mortgage Originator, Alpena Alcona Area CU, Alpena/Ossineke [Posted 2018-4-13]
WANTED: Alpena Alcona Area CU is seeking to fill a mortgage originator position that will serve both Alpena and Ossineke. Basic qualifications include a college degree or equivalent experience in business, finance, economics, accounting, or related field and a minimum of two years residential mortgage lending experience with a focus on generating self-sourced business, and proven knowledge of the financial industry. Other requirements include, but are not limited to, knowledge of conventional and/or government lending programs/guidelines, an understanding of state and federal regulations governing real estate lending, and experience in mortgage processing, underwriting and or closing procedures. Click here to apply.

Recovery Resolutions Agent, Alpena Alcona Area CU, Alpena [Posted 2018-4-13]
WANTED: Alpena Alcona Area Credit Union in Alpena is seeking a recovery resolutions agent. The position requires an individual to be responsible for working with other financial resolutions staff to achieve department goals, reduce overall delinquency and recover charged-off loans. The qualified applicant must: build trusted relationships by providing members with superior financial solutions and outstanding service; ensure timely contact of members with delinquent loans to inquire about repayment intent; initiate calls to members in accordance with credit union policies and procedures and applicable rules and regulations; work with members to establish payment arrangements as necessary and collect and document delinquent accounts in accordance with departmental and legal guidelines; review delinquent accounts; determine probable reasons for account status and contact members to resolve delinquencies, as well as utilize various techniques, as circumstances indicate, to promptly collect on delinquent accounts; exercise contractual remedies as needed; and ensure the company's professional image is maintained. This individual must be knowledgeable about the credit union’s products and services and the credit union’s policies and practices, along with the Fair Debt Collections Practices Act, Bankruptcy Laws (Chapter 7, 11, and 13), and the credit union’s BSA/AML program. Basic qualifications include a minimum of two years collection experience within a financial institution. Additional experience working as a loan officer is preferred. Knowledge of collection and lending procedures, practices, and lending qualifications associated with the loan processing and underwriting profession and familiarity with mortgage and consumer collections, repossession and credit reporting laws and requirements also needed. Additional requirements include the ability to remain calm, patient, objective and professional when presented with difficult situations. This person must be able to work in a time sensitive environment, making sound decisions, communicating these decisions to members as well as internal staff. Click here to apply.

Part-time Teller, Alpena Alcona Area CU, Alpena [Posted 2018-4-13]
WANTED: Alpena Alcona Area CU in Alpena is seeking to fill a part-time teller position. Duties include interacting directly with credit union members and employees and acting as the credit union’s representative to the membership in an environment of helpfulness and trust. The selected applicant will assist credit union members with cash transactions. Other duties include: cross-selling additional credit union products and services to new and existing members to enhance members’ financial position; ensuring that members are promptly and professionally served; providing quality member service in person and by telephone; processing member requests accurately and with timeliness; providing service and rate information; processing transaction requests; and answering questions regarding account information is a must. In this position, one must follow fraud prevention and security procedures. The highest level of service will be provided to both internal and external members by delivering on the following service promises: (1) I will always address you by your name, (2) I will treat you like you own the place-that’s right you are an owner of our cooperative, (3) I will treat you with the highest level of professionalism, (4) I will make it convenient to do business with our Credit Union, (5) I will identify your financial needs and offer a solution that will improve your financial well-being, (6) I will provide you with “above and beyond the call of duty” service at all times, (7) I will strive to deliver service that is 100% accurate, and (8) I will always thank you, our owner, for your business. This person will practice open communication with all levels, be accountable by taking ownership of member issues and responsibility for their actions, foster teamwork by cooperating and collaborating with other employees, seek ways to make the workplace fun for themselves and others, conduct themselves with integrity by being honest, trustworthy and ethical in all work activities and interactions, work with a service orientation by having a genuine concern for the needs of one’s members and by being friendly, professional and following through on commitments, and demonstrate humility in all interactions and remember to leave their ego at the door when they arrive to work. Click here to apply.

Part-time Teller, Alpena Alcona Area CU, Ossineke [Posted 2018-4-13]
WANTED: Alpena Alcona Area CU in Ossineke is seeking to fill a part-time teller position. Duties include interacting directly with credit union members and employees and acting as the credit union’s representative to the membership in an environment of helpfulness and trust. The selected applicant will assist credit union members with cash transactions. Other duties include: cross-selling additional credit union products and services to new and existing members to enhance members’ financial position; ensuring that members are promptly and professionally served; providing quality member service in person and by telephone; processing member requests accurately and with timeliness; providing service and rate information; processing transaction requests; and answering questions regarding account information is a must. In this position, one must follow fraud prevention and security procedures. The highest level of service will be provided to both internal and external members by delivering on the following service promises: (1) I will always address you by your name, (2) I will treat you like you own the place-that’s right you are an owner of our cooperative, (3) I will treat you with the highest level of professionalism, (4) I will make it convenient to do business with our Credit Union, (5) I will identify your financial needs and offer a solution that will improve your financial well-being, (6) I will provide you with “above and beyond the call of duty” service at all times, (7) I will strive to deliver service that is 100% accurate, and (8) I will always thank you, our owner, for your business. This person will practice open communication with all levels, be accountable by taking ownership of member issues and responsibility for their actions, foster teamwork by cooperating and collaborating with other employees, seek ways to make the workplace fun for themselves and others, conduct themselves with integrity by being honest, trustworthy and ethical in all work activities and interactions, work with a service orientation by having a genuine concern for the needs of one’s members and by being friendly, professional and following through on commitments, and demonstrate humility in all interactions and remember to leave their ego at the door when they arrive to work. Click here to apply.

Teller, Alpena Alcona Area CU, Oscoda [Posted 2018-4-13]
WANTED: Alpena Alcona Area CU in Oscoda is seeking to fill a teller position. Duties include interacting directly with credit union members and employees and acting as the credit union’s representative to the membership in an environment of helpfulness and trust. The selected applicant will assist credit union members with cash transactions. Other duties include: cross-selling additional credit union products and services to new and existing members to enhance members’ financial position; ensuring that members are promptly and professionally served; providing quality member service in person and by telephone; processing member requests accurately and with timeliness; providing service and rate information; processing transaction requests; and answering questions regarding account information is a must. In this position, one must follow fraud prevention and security procedures. The highest level of service will be provided to both internal and external members by delivering on the following service promises: (1) I will always address you by your name, (2) I will treat you like you own the place-that’s right you are an owner of our cooperative, (3) I will treat you with the highest level of professionalism, (4) I will make it convenient to do business with our Credit Union, (5) I will identify your financial needs and offer a solution that will improve your financial well-being, (6) I will provide you with “above and beyond the call of duty” service at all times, (7) I will strive to deliver service that is 100% accurate, and (8) I will always thank you, our owner, for your business. This person will practice open communication with all levels, be accountable by taking ownership of member issues and responsibility for their actions, foster teamwork by cooperating and collaborating with other employees, seek ways to make the workplace fun for themselves and others, conduct themselves with integrity by being honest, trustworthy and ethical in all work activities and interactions, work with a service orientation by having a genuine concern for the needs of one’s members and by being friendly, professional and following through on commitments, and demonstrate humility in all interactions and remember to leave their ego at the door when they arrive to work. Click here to apply.

Teller, Alpena Alcona Area CU, Lincoln [Posted 2018-4-13] 
WANTED: Alpena Alcona Area CU in Lincoln is seeking to fill a teller position. Duties include interacting directly with credit union members and employees and acting as the credit union’s representative to the membership in an environment of helpfulness and trust. The selected applicant will assist credit union members with cash transactions. Other duties include: cross-selling additional credit union products and services to new and existing members to enhance members’ financial position; ensuring that members are promptly and professionally served; providing quality member service in person and by telephone; processing member requests accurately and with timeliness; providing service and rate information; processing transaction requests; and answering questions regarding account information is a must. In this position, one must follow fraud prevention and security procedures. The highest level of service will be provided to both internal and external members by delivering on the following service promises: (1) I will always address you by your name, (2) I will treat you like you own the place-that’s right you are an owner of our cooperative, (3) I will treat you with the highest level of professionalism, (4) I will make it convenient to do business with our Credit Union, (5) I will identify your financial needs and offer a solution that will improve your financial well-being, (6) I will provide you with “above and beyond the call of duty” service at all times, (7) I will strive to deliver service that is 100% accurate, and (8) I will always thank you, our owner, for your business. This person will practice open communication with all levels, be accountable by taking ownership of member issues and responsibility for their actions, foster teamwork by cooperating and collaborating with other employees, seek ways to make the workplace fun for themselves and others, conduct themselves with integrity by being honest, trustworthy and ethical in all work activities and interactions, work with a service orientation by having a genuine concern for the needs of one’s members and by being friendly, professional and following through on commitments, and demonstrate humility in all interactions and remember to leave their ego at the door when they arrive to work. Click here to apply.

Mortgage Processor, Alpena Alcona Area CU, Alpena [Posted 2018-4-13]
WANTED: Alpena Alcona Area CU is seeking a mortgage processor for its Alpena branch. The basic qualifications for the position include two years of work experience in residential mortgage lending with a high level of proficiency in mortgage loan processing and systems, proven knowledge of the financial industry, knowledge of conventional and/or government lending programs and guidelines and an understanding of State and Federal regulations governing real estate lending. Also needed is the proven ability to deliver exceptional member service - strong member service focus and demonstrated sales skills aptitude with verifiable job history showing stability, consistency, dependability and accountability. Click here to apply.

Part-time Financial Services Representative, Arbor Financial CU, Portage [Posted 2018-4-13]
WANTED: Arbor Financial CU is seeking a part-time financial services representative for its branch in Portage. This position requires the availability to work a flexible schedule up to 28 hours per week, Monday through Friday, and the required Saturdays. Are you looking to advance your career? Grow with them and become part of their dynamic team! They’re seeking a friendly, enthusiastic and team-spirited professional who enjoys working with people and takes initiative to service members’ financial needs and transactional requests with positivity, proficiency, and productivity. This position supports the credit union’s focus on member service and sales, team goals, and building strong relationships. The financial services representative also educates members on products and services to help them achieve their dreams and financial goals while providing an extraordinary experience! The qualified applicant should fulfill the following qualifications: high school diploma, or equivalent, required, college degree preferred; cash handling experience; financial services industry experience; service and sales experience; strong verbal and written communication and grammar skills; strong computer and application skills; ability to be bonded required; and a professional demeanor and personal accountability. Click here for more information and apply by Thursday, April 26, 2018.

Call Center Representative, Diversified Members CU, Detroit [Posted 2018-4-11]
WANED: Diversified Members CU in Detroit is seeking a call center representative. The ideal individual will be friendly, outgoing and have a "can do" attitude. The qualified applicant must have excellent communication skills and be a good listener  with the ability to ask appropriate questions. This position requires the promotion of the credit union and its products. Effective representatives provide exceptional member service and problem resolution. Previous call center, customer service and sales skills are preferred. DMCU offers a competitive benefit package. To apply submit cover letter and salary requirements to dmcujobs@gmail.com. No phone calls, please.

Training Specialist, Dort FCU, Grand Blanc [Posted 2018-4-11]
WANTED: Dort FCU in Grand Blanc is seeking a training specialist for their training team. They are looking for an enthusiastic and self-motivated professional. The successful candidate must have a bachelor's degree in human resources, organizational development, education or related area of study. Three to five years' practical experience with classroom training, large group facilitation and instructional design methodologies is required, preferably with one year of this experience in a financial institution. For more information and to apply click here.

IT Systems Administrator, Vibe CU, Novi [Posted 2018-4-10]
WANTED: Vibe CU in Novi is seeking an IT systems administrator. The selected applicant will serve as a subject matter expert and will manage enterprise systems which include: Office 365 suite of products, SharePoint, DocuSign, Help Desk, Asset Inventory, Patch Management System and others. They will research, develop and manage system implementation projects, serve as a point of contact between the IT department and Vibe's other business units seeking technology solutions to meet their needs, oversee management of Active Directory Group policy administration and configure, deploy and relocate computers to accommodate end-user additions, moves and changes. Click here for more information and to apply.

IT Specialist, Michigan Educational CU, Plymouth [Posted 2018-4-9]
WANTED: Michigan Educational CU is looking for an information technology specialist for its branch in Plymouth. The primary function of this position is to assist Michigan Educational CU in living out its mission: “Dedicated to serving the financial needs of our community” by delivering outstanding service to the membership. In addition, the qualified applicant will monitor and maintain the computer system network, and serve as a technical support contact for all systems and peripherals. This individual will have a bachelor’s degree or professional certification(s) (preferred, not required) or equivalency in work experience with computer networks and systems. They should have a thorough understanding of Windows operating systems (server and desktop), switches and routers, Office 365 management, virtual infrastructure, firewall technology and antivirus and threat management software. To apply submit resume to: tech@michedcu.org.

Teller, Southeast Michigan State Employees FCU, Southfield [Posted 2018-4-9]
WANTED: Southeast Michigan State Employees FCU in Southfield is seeking a teller. The selected applicant will work well with others, be able to handle cash transactions with accuracy and serve the credit union's members in a friendly manner. Prefer full-time but will consider part-time if desired. To apply submit resume by Tuesday, April 17, 2018, to mhansen@smsefcu.com.

Branch Manager, 4Front Credit Union, Petoskey [Posted 2018-4-9]
WANTED: 4Front CU in Petoskey is seeking a branch manager. If you are a dynamic leader, enthusiastic about building member relationships and helping members obtain their financial goals, they would love to talk to you! The branch manager is responsible for lending initiatives, talent management and efficient branch operations to promote member service excellence and an experience that exceeds the needs and expectations of those served. The ideal candidate will be detail oriented, a team player and possess demonstrated leadership skills. Lending experience and an advanced degree or commensurate experience preferred. 4Front CU, recently named one of West Michigan’s Best & Brightest Companies to Work For, offers an environment that promotes engagement, development, a work life balance, and an excellent compensation package, including medical, dental and optical insurance, vacation and 401K employer contributions. If this role mirrors your experience and career objectives, please submit a resume to HR@4frontcu.com

Sr. Programmer Analyst, 4Front CU, Traverse City [Posted 2018-4-9]
WANTED: 4Front CU in Traverse City  is seeking a senior programmer analyst. If you are forward focused, energetic and eager to build a career with one of West Michigan’s 2018 Best & Brightest Companies to Work For, they would love to meet you! 4Front CU offers an environment that promotes engagement, development, work life balance, and an excellent compensation package including medical, dental and optical insurance, vacation and 401K employer contributions. 4Front CU is seeking a senior programmer analyst to support  the credit union's end-users with the design, development, modifications and collaboration of Symitar/Episys, Advance Reporting for Credit Unions (ARCU) and Laserfiche Workflow. This role will be responsible for report writing, applications, web functions, developing programs and workflow. The ideal candidate will have an understanding of credit union products and services and experience with Episys/Symitar RepGen/PowerOn/SymForm. A bachelor’s degree and at least ten years of related work experience, coupled with a working knowledge of Microsoft Report Builder SQL, Java, C++/C#, Visual Basic and Cobal is preferred. If this role mirrors your experience and career objectives, apply by submitting a resume to HR@4frontcu.com.

eServices Manager, 4Front CU, Traverse City [Posted 2018-4-9]
WANTED: 4Front CU in Traverse City is seeking an eServices manager. If you are forward focused, energetic and eager to build a career with one of West Michigan’s 2018 Best & Brightest Companies to Work For, they would love to meet you!  4Front CU offers an environment that promotes engagement, development, work life balance, and an excellent compensation package including medical, dental and optical insurance, vacation and 401K employer contributions. The ideal candidate will be experienced in eService development and delivery to manage the credit union's eServices strategies and initiatives. The eServices manager will be responsible for digital marketing and campaigns including online advertising, social media, mobile, website design, and industry trends to increase 4Front CU's  eServices awareness, member usage and market penetration. The ideal candidate will possess excellent project management, leadership and communication skills.  A bachelor’s degree or commensurate experience required. If this role mirrors your experience and career objectives, apply by submitting a resume to HR@4frontcu.com.

Branch Manager, Dort FCU, Clio [Posted 2018-4-9]
WANTED: Dort FCU is expanding and is excited to announce they are seeking a branch manager for their Clio branch. The ideal candidate will be an enthusiastic, self-motivated assertive professional with three to five years of management experience in a financial institution. A four-year college degree in business administration or related field is required. This individual must also have demonstrated leadership proficiency in sales, service, operations and coaching. For more information or to apply click here.

Teller, Saginaw Medical FCU, Saginaw [Posted 2018-4-9]
WANTED: Saginaw Medical FCU in Saginaw is looking for a teller to join their team. The ideal candidate will have a positive outlook and believe in teamwork. The duties of the position include, but are not limited to: handling cash transactions in an accurate and efficient manner; balancing a daily cash drawer; cross-selling credit union products; and assisting members with basic inquiries. Excellent communication and organizational skills are needed. Prior experience in a sales environment is preferred. To apply email resume to hr@smfcu.com

Relationship Development Manager, Arbor Financial CU, Kalamazoo [Posted 2018-4-9]
WANTED: Arbor Financial CU in Kalamazoo is seeking a relationship development manager. Are you r
eady to make a change to advance your career? Grow with Arbor Financial CU and become a part of their dynamic marketing team. They are seeking an enthusiastic, self-motivated, and engaging professional who desires to develop and maintain the credit union’s growth opportunities and relationships with business and community groups. The relationship development manager will call on potential members, present at employer new hire orientations, and attend employee benefit fairs. They will also be responsible for conducting onsite events at prospective employer groups, and hosting member appreciation events at the credit union branches. In addition, this individual will assist management and marketing teams in strategic implementation of all credit union goals to provide members with an extraordinary experience in support of the credit union’s core values and service promise. Join their marketing team and let’s work together, do the right thing, and have fun! Candidates should fulfill the following qualifications: bachelor’s degree in business or related field desired; five or more years of management experience, preferably in the financial services industry; five to six years of financial/banking experience (business development, branch manager, lender); exceptional verbal and written communication and grammar skills; strong presentation skills; strong computer and application skills; problem analysis and problem solving skills; highly effective organizational and time management skills; strong project management skills; detailed oriented, follow-through, and analytical skills; ability to effectively employ time management skills which allow for both internal and external job responsibilities; ability to successfully organize, prioritize, and manage multiple priorities; ability to be bonded required; ability to keep up with a busy workflow; ability to travel to offsite locations; flexibility to work a varying schedule to support the position and department needs; and professional demeanor and personal accountability. Click here to view career opportunity and apply by Friday, April 27, 2018.

Receptionist, Catholic Vantage Financial, Livonia [Posted 2018-4-6]
WANTED: Catholic Vantage Financial in Livonia is seeking a receptionist. The selected applicant will be responsible for greeting members, directing members, and providing a variety of clerical member requests. This individual must project a positive image as a representative for the credit union in receiving visitors and guests. This position requires a strong ability to be personable under all circumstances and juggle multiple responsibilities at once. This person will ensure that members are served promptly and professionally. This position also requires the ability to interpret a variety of instructions in written and oral form. The ideal candidate will have the following: a high school diploma or equivalent; Symitar experience preferred; a strong ability to multi task and a strong sense of teamwork; call center/receptionist experience preferred ; one year financial institution experience preferred; a basic understanding of copier, printer, PC, adding machine, and fax; and strong customer services skills. To apply send resume and cover letter to: calvarez@mycvf.org.

Head Teller, MemberFocus Community CU, Dearborn [Posted 2018-4-6]
WANTED: MemberFocus Community CU in Dearborn is seeking a head teller to join their team. This position requires exceptional member service skills, attention to detail and adherence to operational policies and procedures. The qualified candidate must have excellent communication skills, be able to respond to member inquiries, cross-sell products and services, have previous cash handling experience and maintain vault cash. Symitar experience a plus. Bi-lingual (fluent Arabic/English) is a plus but not required. To apply submit resume to cwatson@memberfocus.org.

Part-time Member Contact Specialist, Dow Chemical Employees' CU, Midland [Posted 2018-4-6]
WANTED: Dow Chemical Employees' CU in Midland has an opening for a part-time member contact specialist. The selected applicant will assist members with account questions and service member financial needs in a call center. This individual will solve member concerns and perform necessary account maintenance functions, as well as ensure that positive relationships are built between members and the credit union. Click here for more information and to apply.

Mortgage Loan Officer, Adventure CU, Grand Rapids [Posted 2018-4-6]
WANTED: Adventure CU in Grand Rapids is seeking a mortgage loan officer (MLO). The qualified candidate will proactively solicit new residential mortgage business and sell Adventure products to meet established loan quality and productions goals. In this on-going sales role, the MLO continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. The minimal job requirements are: a minimum of one year residential mortgage lending experience with a focus on generating self-sourced business; a valid NMLS number; a high school diploma or equivalent, with a four-year college degree preferred; demonstrated success in prospecting, generating leads, closing business and consistently meeting/exceeding production goals; a verifiable, established network of referral business including real estate professionals and other centers of influence; demonstrated understanding of mortgage processing, underwriting and closing procedures; knowledge of conventional lending and secondary market guidelines; MSHDA experience is a plus; strong attention to detail and effective written and verbal communication skills; and the ability to work flexible and varying work schedules to meet the needs of the business. For more information and to apply click here.

Consumer Lender, Compass CU, Sparta [Posted 2018-4-5]
WANTED: Compass CU in Sparta is searching for a member-focused individual to join their consumer lending department as a consumer lender. The ideal candidate will have two years of lending and member service experience, be confident, outgoing and self-motivated with a strong work ethic. This individual should enjoy working with the public using a courteous and professional approach, be dependable and have strong organization, planning, and sales skills. They must also be a team-oriented person who has the ability to function effectively in a fast-paced work environment. The selected applicant will be responsible for assisting members with opening accounts, consumer lending, mortgage referrals, answering questions about the credit union's products and services, and resolving concerns. The ability to identify opportunities to inform members about beneficial products and cross-selling will be key. This position reports to their Sparta branch, but may flex as scheduling requires to their Fremont branch. Prior experience with CU Answers core is a plus. To apply, submit resume to HR@compasscu.com.

Manager, Rivertown Community FCU, Grandville [Posted 2018-4-5]
WANTED:  Rivertown Community FCU is seeking a branch manager for its Grandville branch. The qualified applicant will be responsible for managing the day to day branch operations, consumer loan underwriting, managing staff/branch sales goals, staff scheduling, training, performance evaluations, processing member ACH origination and wire requests, and vault & ATM balancing. This individual will also review and approve remote deposit capture, equipment and supplies, sales, security and the safety of the retail branch facility. Candidates must possess strong coaching and sales skills so as to maintain a highly motivated, well trained staff, while maintaining effective employee relations. Three years’ management experience preferred. To apply send resume and salary requirements to stubbs@rivertowncu.org.

Collector, Dow Chemical Employees' CU, Midland [Posted 2018-4-5]
WANTED: Dow Chemical Employees' CU in Midland has an open collector position. The qualified applicant will contact members with delinquent account and make repayment arrangements to maintain member relationships. This position requires a high school diploma, with some postsecondary college hours preferred. Also necessary are two years of collections or credit counseling experience and a driver's license. Click here for more information and to apply.

Part-time Loss Prevention Representative, Security CU, Flint [Posted 2018-4-5]
WANTED: Security CU in Flint is seeking a highly motivated individual to serve as a part-time loss prevention representative. This position is responsible for initiating collection activity in the control and collection of delinquent loan accounts, NSF checks, VISAs, overdrawn share accounts not handled by outside collection agencies, and other related activities to assist in the prevention of losses to Security CU. The requirements of position are: a high school diploma or equivalent; one to three years of collections and/or lending experience; successful completion of the CUNA Financial Counseling Certification Program within six months; and proficient Microsoft Office application skills with emphasis on Excel. An assessment test will be used to assess Excel skills and collections knowledge. Founded in 1949 in Flint, Security CU has been committed to providing secure, convenient and personalized service. With more than 48,000 members and 13 locations, SCU attends the financial needs of members across Genesee, Lapeer, Livingston, Macomb, Oakland, Saginaw, Shiawassee, Sanilac, Washtenaw and Wayne counties. SCU members receive quality service and exceptional value when choosing SCU as their trusted financial partner. To apply send resumes to hr@securitycu.org.

Mortgage Consultant, Michigan Schools & Government CU, Troy [Posted 2018-4-5]
WANTED: Michigan Schools & Government CU is seeking a mortgage consultant for its Troy office. The selected individual will be responsible for the origination of first mortgages. This will include: conducting initial pre-qualification interviews; preparing complete loan application packages and necessary documentation; communicating policies for extension of credit in accordance with credit union and secondary investor guidelines; meeting production expectations; and serving members, prospective members, builders, developers, and realtors promptly and professionally. Click here to apply.

Senior Accountant, Dow Chemical Employees' CU, Midland [Posted 2018-4-5]
WANTED: Dow Chemical Employees' CU in Midland is seeking a senior accountant. The qualified candidate will ensure the integrity of accounting information by recording, verifying, consolidating and entering transactions. This individual will also oversee preparation and examination of financial statements and ensure the accuracy of financial statements for the credit union, assist with mentoring employees and perform functions relating to accounting and financial reporting. For more details and to apply click here.

Teller, Alpena Alcona Area CU, Ossineke [Posted 2018-4-4]
WANTED: Alpena Alcona Area CU in Ossineke is seeking to fill a teller position. Duties include interacting directly with credit union members and employees and acting as the credit union’s representative to the membership in an environment of helpfulness and trust. The selected applicant will assist credit union members with cash transactions. Other duties include: cross-selling additional credit union products and services to new and existing members to enhance members’ financial position; ensuring that members are promptly and professionally served; providing quality member service in person and by telephone; processing member requests accurately and with timeliness; providing service and rate information; processing transaction requests; and answering questions regarding account information is a must. In this position, one must follow fraud prevention and security procedures. The highest level of service will be provided to both internal and external members by delivering on the following service promises: (1) I will always address you by your name, (2) I will treat you like you own the place-that’s right you are an owner of our cooperative, (3) I will treat you with the highest level of professionalism, (4) I will make it convenient to do business with our Credit Union, (5) I will identify your financial needs and offer a solution that will improve your financial well-being, (6) I will provide you with “above and beyond the call of duty” service at all times, (7) I will strive to deliver service that is 100% accurate, and (8) I will always thank you, our owner, for your business. This person will practice open communication with all levels, be accountable by taking ownership of member issues and responsibility for their actions, foster teamwork by cooperating and collaborating with other employees, seek ways to make the workplace fun for themselves and others, conduct themselves with integrity by being honest, trustworthy and ethical in all work activities and interactions, work with a service orientation by having a genuine concern for the needs of one’s members and by being friendly, professional and following through on commitments, and demonstrate humility in all interactions and remember to leave their ego at the door when they arrive to work. Click here to apply.

Card Services Associate, PARDA FCU, Auburn Hills [Posted 2018-4-3]
WANTED: PARDA CU in Auburn Hills is seeking a card services associate. This position is responsible for providing support/coaching to front line staff for debit card inquiries, reviewing and monitoring daily reports, and handling member card requests and disputes. The card services associate will assist with the management of the debit card portfolio and provide backup assistance for the accounting department as needed. The qualified candidate will have a high school diploma, two years of financial institution experience, intermediate knowledge of Microsoft Outlook and Excel, excellent organizational skills and be detail-oriented. Preferred qualifications include six months to one year of experience working with debit and/or credit cards and knowledge of electronic payment regulations/rules. PARDA offers a competitive benefits package and opportunities for professional growth. Interested candidates may submit their resume to jobs@parda.com.

MSR, PARDA FCU, Auburn Hills [Posted 2018-4-3]
WANTED: PARDA FCU in Auburn Hills is seeking a contact center MSR. Qualified candidates will have experience with consultative sales, a passion for helping others, an understanding of financial institution products and services and a high level of comfort with making targeted outbound calls existing members. They must also have the flexibility to work a rotating schedule M-F until 7 p.m. and Saturday until 1 p.m. One year of customer service and sales experience is required, with one year of financial institution experience preferred. PARDA offers a competitive benefits package and opportunities for professional growth. Interested candidates may apply by sending resumes to jobs@parda.com.

Repayment Solutions Clerk, FreeStar Financial CU, Harrison Township [Posted 2018-4-3]
WANTED: FreeStar Financial CU is seeking a repayment resolutions clerk for its branch at Selfridge ANG in Harrison Township. This is an excellent step for an individual with one year of office or customer service experience and is looking for that next step in their career. If you are a friendly and professional individual who can efficiently multi-task while remaining focused, they want you. Are you looking to make the next step in your career? Do you love working in a teamwork inspired culture with a "family feel"? If you answer yes to both questions, then FreeStar Financial CU is the place for you. FreeStar Financial CU has been serving the military and community for 60 years! They take pride in the service they provide to members and are looking for an enthusiastic and passionate candidate to join their branch operations team. For more information regarding additional duties and requirements for this position, and to apply, click here.

Part-time Teller, Catholic Vantage Financial, Livonia [Posted 2018-4-3]
WANTED: Catholic Vantage Financial in Livonia is seeking a part-time teller. The qualified candidate for this position will be enthusiastic and highly motivated, and be responsible for providing excellent member service. The successful candidate will be knowledgeable about credit union products and services and be able to answer questions about them. In addition, this individual will assist members with a variety of financial transactions such as deposits and withdrawals, loan payments, transferring funds per member requests, etc. The successful candidate will be able to identify opportunities to refer products and services that will help members get ahead financially. Exceptional interpersonal skills are needed, and two years of similar or related experience desired. To apply send cover letter and resume to calvarez@mycvf.org.

Commercial Lending Systems Administrator, Advia CU, Parchment [Posted 2018-4-3]
WANTED: Advia CU is seeking a commercial lending systems administrator for it branch in Parchment. This position is the subject matter expert responsible for actively managing the efficiency and effectiveness, improving the performance, and overseeing the maintenance of Advia’s lending systems. This includes: gathering and analyzing data in support of systems management, maintenance, and performance; working with the business units to program advanced decisioning rules, process workflows, and underwriter authority levels; testing and implementing enhancements and periodic releases; maintaining the test/training, and production systems; updating documents and managing e-signatures; and managing connectors to vendors. This position is responsible for applying strong communication, analytical, and problem-solving skills to identify and resolve system malfunctions, improve the member and end-user experience, and maximize the efficiency of all lending systems. Qualified applicants should have three to five years of similar or related experience, including preparatory experience, experience/knowledge of project management methodologies and application development lifecycles, supporting projects as a subject matter expert and/or eliciting business requirements, and previous experience with automated loan origination systems. A college degree is required. The ability to motivate or influence inside or outside senior level personnel is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. Other needed skills include a broad knowledge of re-engineering concepts, being a self-motivated, strategic thinker capable of tackling complex problems and influencing cross-functional teams, the ability to manage relationships and coordinate work between cross-functional teams and the ability to prioritize work based on predefined technology rollout schedules and business need. Click here to apply.

Service Center Associates, North Central Area CU, Houghton Lake [Posted 2018-4-3]
WANTED: North Central Area CU is seeking service center associates for its administration office in Houghton Lake. The primary duties include answering phone calls and providing prompt, courteous service to members. Addition duties may include account research and reconciliation, general ledger entries, card maintenance on all plastics, wire transfers, ACH origination and other member account related duties. To apply send resumes to tschwalm@ncacu.org.

Commercial Lending Systems Administrator, Advia CU, Southgate [Posted 2018-4-3]
WANTED: Advia CU is seeking a commercial lending systems administrator for it branch in Southgate. This position is the subject matter expert responsible for actively managing the efficiency and effectiveness, improving the performance, and overseeing the maintenance of Advia’s lending systems. This includes: gathering and analyzing data in support of systems management, maintenance, and performance; working with the business units to program advanced decisioning rules, process workflows, and underwriter authority levels; testing and implementing enhancements and periodic releases; maintaining the test/training, and production systems; updating documents and managing e-signatures; and managing connectors to vendors. This position is responsible for applying strong communication, analytical, and problem-solving skills to identify and resolve system malfunctions, improve the member and end-user experience, and maximize the efficiency of all lending systems. Qualified applicants should have three to five years of similar or related experience, including preparatory experience, experience/knowledge of project management methodologies and application development lifecycles, supporting projects as a subject matter expert and/or eliciting business requirements, and previous experience with automated loan origination systems. A college degree is required. The ability to motivate or influence inside or outside senior level personnel is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. Other needed skills include a broad knowledge of re-engineering concepts, being a self-motivated, strategic thinker capable of tackling complex problems and influencing cross-functional teams, the ability to manage relationships and coordinate work between cross-functional teams and the ability to prioritize work based on predefined technology rollout schedules and business need. Click here to apply.

Commercial Lending Systems Administrator, Advia CU, Port Huron [Posted 2018-4-3]
WANTED: Advia CU is seeking a commercial lending systems administrator for it branch in Port Huron. This position is the subject matter expert responsible for actively managing the efficiency and effectiveness, improving the performance, and overseeing the maintenance of Advia’s lending systems. This includes: gathering and analyzing data in support of systems management, maintenance, and performance; working with the business units to program advanced decisioning rules, process workflows, and underwriter authority levels; testing and implementing enhancements and periodic releases; maintaining the test/training, and production systems; updating documents and managing e-signatures; and managing connectors to vendors. This position is responsible for applying strong communication, analytical, and problem-solving skills to identify and resolve system malfunctions, improve the member and end-user experience, and maximize the efficiency of all lending systems. Qualified applicants should have three to five years of similar or related experience, including preparatory experience, experience/knowledge of project management methodologies and application development lifecycles, supporting projects as a subject matter expert and/or eliciting business requirements, and previous experience with automated loan origination systems. A college degree is required. The ability to motivate or influence inside or outside senior level personnel is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. Other needed skills include a broad knowledge of re-engineering concepts, being a self-motivated, strategic thinker capable of tackling complex problems and influencing cross-functional teams, the ability to manage relationships and coordinate work between cross-functional teams and the ability to prioritize work based on predefined technology rollout schedules and business need. Click here to apply.

Senior Loan Officer, FreeStar Financial CU, Sterling Heights [Posted 2018-4-3]
WANTED: FreeStar Financial CU in Sterling Heights is looking for a dynamic candidate to take on the role of senior loan officer. This is an excellent step for an individual who has at least three years of consumer lending underwriting experience. Primary duties for this position include decisioning indirect loan applications and consumer loan applications as volume and business needs dictate, maintaining all necessary documentation in order to remain in compliance with all regulatory agencies and maintaining the necessary records to protect the assets of the credit union. If you are looking to make the next step in your career and love working in a teamwork-inspired culture with a "family feel", then FreeStar Financial CU is the place for you! FreeStar Financial has been serving our military and community for 60 years! They take pride in the service provided to members and are looking for an enthusiastic and passionate candidate to join their team. They have competitive pay and awesome benefits which include tuition reimbursement, paid holidays, clothing allowance and much more! For more information regarding additional duties and requirements for this position click here.

Mortgage Liaison, Public Service CU, Romulus [Posted 2018-4-3]
WANTED: Public Service CU in Romulus is seeking a mortgage liaison. The primary responsibilities will be assisting members thru the mortgage process (residential and home equity), following-up to ensure efficient processing, and assisting with mortgage and home equity loan servicing. The mortgage liaison will also provide mortgage product and process information and training to members and to credit union staff.  A basic understanding of mortgage products and program qualifications is required. The mortgage liaison will be responsible for putting together mortgage files with proper documents and ensuring compliment documents. Applicants should be efficient, well-organized, able to understand title commitments and mortgage documents, and proficient in Microsoft suite products. Applicants must also have strong written and oral communication skills. Byte program skills preferred. Applicants will ideally be an innovator with fresh perspectives, be eager to succeed and be able to work in a fast-paced department. Being fun, friendly and positive is a must. To apply click here.

Payment Solutions Representative, Extra Credit Union, Warren [Posted 2018-3-28]
WANTED: Extra Credit Union is Warren is seeking an experienced payment solutions representative. The selected candidate will: work to preserve the credit union's assets by performing duties and procedures to assist in the timely collection of accounts; identify solutions by finding members' motivation; and work closely with the payment solutions team, members and the lending area to control delinquencies and recover collateral. Extra Credit Union offers competitive pay and excellent benefits. To apply send resume and cover letter to LHockney@extracreditunion.org.

Financial Analyst, North Central Area CU, Houghton Lake [Posted 2018-3-28]
WANTED: North Central Area CU is seeking a financial analyst for their Houghton Lake Administration office.  This is a brand-new opportunity at NCACU and they are looking for someone who enjoys the development process. This position will: help with various audits; assist in researching, analyzing and preparing performance and economic activity reports; and develop financial analyses and forecasts, including ALM modeling and cash management. Progressive responsibilities will be assigned as the position develops. Advanced Excel and Access skills along with an analytical mind set will be an important part of this job. Knowledge of CU Answers platform is helpful. To apply send resume to tschwalm@ncacu.org.

Financial Navigator, Compass CU, Sparta [Posted 2018-3-28]
WANTED: Compass CU is searching for a member-focused individual for a financial navigator position at their Sparta branch. The ideal candidate will have two years of lending and member service experience and be confident, outgoing and self-motivated with a strong work ethic. This individual should enjoy working with the public using a courteous and professional approach, be dependable and have strong organization, planning, and sales skills. They must also be a team-oriented person who has the ability to function effectively in a fast-paced work environment. The selected applicant will be responsible for assisting members with opening accounts, opening special accounts, consumer lending, answering questions about the credit union's products and services, and resolving concerns. The ability to identify opportunities to inform members about beneficial products and cross-selling will be key. This position requires Saturday hours on a rotating basis. While this position reports to the Sparta branch, it may flex to the Fremont branch as scheduling requires. Prior experience with CU Answers core is a plus.  To apply, submit resume to HR@compasscu.com.

MSR (Teller), Zeal CU, Dearborn [Posted 2018-3-28]
WANTED: Zeal CU in Dearborn is seeking a MSR (teller). Are you ready for a career that will provide you with a good work-life balance (38 hour work week), a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? At Zeal CU they offer the ability to do just that, and much more. At Zeal CU they are passionate about their members and work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal CU? It takes character, empathy and passion. These aren't just words to them, they are the core elements of their brand and the principles that guide everything they do. If you have the qualifications listed here this job might be just right for you: 12 months cash handling experience; previous sales experience; excellent communication skills; high attention to detail; and a high school diploma or equivalent. This position requires availability Monday 9:00am-6:15pm, Tuesday 9:00am-5:15pm, Wednesday 9:00am-5:15pm, Thursday 11:30am-5:15pm and Friday 9:00am-6:30pm. Click here to apply.

Contact Center Rep, One Detroit CU, Detroit [Posted 2018-3-27]
WANTED: One Detroit CU in Detroit is looking for an experienced contact center rep. The inbound contact center representative handles only the inbound calls from members, answering questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding the credit union’s products or services. The selected applicant will: ensure that calls, voice mails and online requests are handled appropriately and confirm current and prospective members are being responded to in a suitable and timely manner; collect information about service problems or member complaints and resolve or refer customer disputes to the appropriate department for resolution; fulfill member service requests for accounting maintenance including loan maintenance, account research and reconciliation, corrections, address changes, stop payments, check orders, check copies, account statement copies and replacement of plastic; route inbound calls to the appropriate resources and follow-up on complicated member calls, where required; complete call logs and reports as required, updating them in the database; record details of comments, inquiries, complaints, and actions taken during all member interactions; and take loan requests by phone or online and refer to appropriate staff member for closing. A high school diploma or GED is required. Also needed are at least one year of experience in a call center environment, six months to one year of prior banking or customer service experience, and familiarity with Microsoft Office Suite applications. A bachelor’s degree in a related field preferred. Experience with Corelation is a plus. Bilingual (Spanish) a plus. This position will work Monday-Saturday. A competitive benefits and salary package is included. To apply email hr@onedetroitcu.org to submit your resume.

Teller, FreeStar Financial CU, Harrison Twp [Posted 2018-3-27]
WANTED: FreeStar Financial CU is looking for a dynamic candidate to take on the role of teller at their branch at Selfridge Air National Guard Base in Harrison Twp. Are you looking for the next step in your career? Do you love working in a teamwork inspired culture with a "family feel"? If you answer yes to both questions this may be the position for you. This is an excellent step for an individual with two years of cash handling experience who is looking for that next step in their career. If you are a friendly and professional individual who enjoys working with people and is able to provide superior service and accuracy while handling financial transactions they want you. FreeStar Financial has been serving the military and community for 60 years! They take pride in the service they provide to their members and are looking for an enthusiastic and passionate candidate to join their branch operations team. Click here for more information and to apply.

Application Support Assistant Manager, Honor CU, Berrien Springs [Posted 2018-3-26]
WANTED: Honor CU is seeking an application support assistant manager for their Berrien Springs Operations Center. The qualified candidate for this position will be responsible for: effectively supervising the application team, ensuring optimal performance and delivering support to end users in the organization regarding the using the various types of software programs efficiently and effectively in fulfilling business objectives; troubleshooting applications and software for all internal customers, specific to these business applications; assisting in the research, design, training, documenting and implementation of all potential and existing in-house software applications as well as ongoing upgrades and enhancements;  assisting in and executing electronic strategies that will keep the credit union at the forefront of emerging technologies; managing reporting, developing policies and procedures regarding security, employee access, and general development; and supporting team members and ensuring that established deadlines are met. This individual must have  a thorough knowledge of importing data for use in spreadsheets, graphs and flow charts, experience in gathering, analyzing and meeting business requirements, and an understanding of IT infrastructure, communications and customer service principles. Strong knowledge of system and software quality assurance and best practices, experience with troubleshooting principles, methodologies and issue resolutions are also needed. The qualified candidate will have a degree in computer science or information technology, or equivalent experience, and must have a minimum of  four or more years of equivalent work experience with supervisory experience preferred. Click here to apply.

Member Service Representative (Teller), TBA CU, Traverse City [Posted 2018-3-23]
WANTED: TBA CU is seeking a member service representative to help live out its mission “To serve our community and build trusted relationships.” This position provides excellent member service and perform transactional duties by receiving and/or paying out funds with accuracy, effectively communicating with internal and external members in accordance with the credit union’s service standards, and promoting credit union products and services. Candidates should have strong written and verbal communication skills, customer service experience, adapt well to change and have a positive attitude. Strong computer and technical skills are important as the credit union is focused on helping members through technology. Benefits include FREE insurance, 401(k) matching up to 6%, paid time off, sick leave, volunteer time, and much more! To apply click here.

Loan Servicing Representative I, Community Financial CU, Plymouth [Posted 2018-3-23]
WANTED: Community Financial CU in Plymouth is seeking a loan servicing representative I. This position is responsible for the administration of all tasks related to serving loans in the credit union's loan portfolio: process department incoming/outgoing mail; monitor and process loan file requests and loan change requests; investigate all insurance mail, paying all homeowners insurance bills from escrow; answer requests and phone calls from members or other companies which could include extensive research and corrections – requiring that loan documents be located and thorough knowledge of both simple and amortized interest loans; perform all aspects of system loan reversals and maintenance as needed; review/obtain underwriting and draft subordination agreements; complete termination statements and discharge of mortgages as requested; log all recorded mortgages, discharges and final title policies; complete systems transactions as requested by Asset Protection per guidelines for such tasks; manage all aspects of consumer loan titling: lien placement, missing titles, termination statements, obtaining necessary corrections; perform loan scanning/indexing duties, as needed; process all loan payoff checks and close accounts as required; accurately maintain, balance and close cash drawer; and perform all duties related to maintaining proper insurance placement on all applicable collateralized loan accounts including working with insurance tracking vendor to accurately obtain, track, force place and refund insurance. Qualifications include: high school diploma or equivalent; up to two years of loan servicing experience or related experience in a financial/lending institution; strong independent and time management work skills; strong analytical and mathematical skills; intermediate skill level in MS Word and MS Excel programs; the ability to express oneself clearly and concisely both orally and in writing; the ability to interact positively with management, coworkers and members to promote a team effort and maintain a positive attitude even under pressure; and the ability to produce a high volume of accurate, complete, and high quality work in a timely manner. For more information and to apply click here.

Equity Mortgage Loan Processor I, Community Financial CU, Plymouth [Posted 2-18-3-23]
WANTED: Community Financial CU in Plymouth is seeking an equity mortgage loan processor I. This position is responsible for obtaining all pertinent documentation to process and complete quality mortgage equity loans for the life cycle of the loan - from initial set-up through disbursement and perfection of lien. The selected applicant will compile, review and analyze incoming information to ensure accuracy and compliance with policy and loan approval. Qualifications include: high school diploma or equivalent, with college degree preferred; up to two years of loan processing experience or related experience in a financial/lending institution; high attention to detail; the ability to produce a high volume of accurate, complete and high quality work in a timely manner; the ability to express oneself clearly and concisely both orally and in writing; the ability to interact positively with management, coworkers and members to promote a team effort and maintain a positive attitude even under pressure; familiarity with standard concepts, practices and procedures of the lending field and proficiency in reviewing titles, appraisals, trusts, deeds, property transfer paperwork, discharges, quit claim deeds and income analysis; and adequate PC skills to perform essential job duties. Click here for more information and to apply.

Collections Team Leader, OUR Credit Union, Royal Oak [Posted 2018-3-22]
Wanted: OUR Credit Union in Royal Oak is seeking a collections team leader for its Normandy branch location to assist the department supervisor in leading, coaching, and developing department staff. The primary focus of this position will be working with the collections team to reduce delinquency and increase recoveries. To achieve this the candidate will need experience in placing and receiving internal and external phone calls and emails, with an understanding of collection laws, evaluating a variety of delinquent accounts for loan modifications, workouts, repossessions, legal action, assignment to collection agency, or charge off. The accounts that will typically need evaluation include VISA Credit Cards, lines of credit, secured loans, vehicle loans, signature loans, real estate loans, and negative share accounts, including returned checks and fraudulent items.  An understanding of bankruptcy laws will be key for this position to assist staff with forwarding new bankruptcy files to the attorney’s for filing of reaffirmation agreements, objections, lifts of stay, proof of claims, etc.  The qualified candidate will need strong communication skills in an effort to uphold OUR Core Values, assisting each member with tact and empathy, while utilizing negotiation skills to reach an acceptable resolution for both the member and the credit union, while also supporting member service and sales goals. This position requires at least two years of prior collection experience, a high school education or GED, extensive customer service skills, including understanding and presenting verbal information, active listening and the ability to react professionally during difficult interactions and situations is essential.  As this position requires extensive documentation in a clear concise manner, the candidate will also need strong verbal and written skills. Time management and personal management skills are also essential in understanding the importance of time sensitivity and production of accounts for this position.  Prior experience working within a financial institution and prior lending and underwriting experience are preferred. To apply for send letter of interest with salary requirements and resume to hr@ourcuonline.org. Please use Collections as the subject line.

Lending Financial Service Associate, Zeal CU, Livonia [Posted 2018-3-22]
WANTED: Zeal CU is seeking a lending financial service associate to join their dynamic and growing team in Livonia. Are you ready for a career that will provide you with a good work-life balance (40 hour work week), a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal CU they offer the ability to do just that, and much more. At Zeal CU they are passionate about their members and work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal CU? It takes character, empathy and passion. These aren't just words at Zeal CU; they are the core elements of their brand and the principles that guide everything they do. If you have previous financial institution experience and sales experience, and are ready for the next move in your career, this might be the right job for you. Click here for more information and to apply.

Mortgage Loan Processor, Zeal CU, Livonia [Posted 2018-3-22]
WANTED: Zeal CU in Livonia is seeking a mortgage processor to join their dynamic and growing team. Are you ready for a career that will provide you with a good work-life balance (35-40 hour work week), a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? At Zeal CU they offer the ability to do just that, and much more. At Zeal CU they are passionate about their members and work hard every day to help them achieve their financial goals.  Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal CU? It takes character, empathy and passion. These aren't just words at Zeal - they are the core elements of their brand and the principles that guide everything they do. If you have 12 months mortgage processing experience and are ready for the next move in your career, this might be the right job for you. Click here for more information and to apply.

Call Center Representative, Extra Credit Union, Warren [Posted 2018-3-21]
WANTED: Extra Credit Union is in need of a call center representative for their expanding call center in Warren. Join their highly interactive team helping members and potential members by telephone, chat or text. The selected applicant will problem solve using credit union knowledge and resources. They will handle all calls with diplomacy and respect while actively promoting the products and services offered by the credit union. Extra Credit Union offers excellent pay and benefits. To apply send resume and cover letter to: lhockney@extracreditunion.org.

Lending Manager, Extra Credit Union, Warren [Posted 2018-3-21]
WANTED: Extra Credit Union in Warren is seeking a lending manager. The qualified individual will direct the lending functions to meet established goals for service, sales, productivity and quality of work. This person will effectively analyze, plan, direct and evaluate increasing staff and processes to solve business issues to enhance service delivery. Prior management and lending experience requires. Extra Credit Union offers excellent pay and benefits. To apply send resume and cover letter to: lhockney@extracreditunion.org.

Member Services Lender, Extra Credit Union, Warren [Posted 2018-3-21]
WANTED: Extra Credit Union in Warren is expanding their loan department and is seeking a member services lender. The selected candidate will build relationships with members in person, or by phone, to discuss their lending needs by obtaining personal and credit information for submittal. This individual will submit applications to the underwriting team and notify applicants of loan decisions while identifying other product and service opportunities for each member. Candidates must be professional, accurate and have excellent communication skills. Extra Credit Union offers great benefit plans including medical, dental, optical, 401(k) and lucrative monthly incentives. To apply send resume and cover letter to: lhockney@extracreditunion.org.

MSR, People Driven CU, Southfield [Posted 2018-3-20]
WANTED: People Driven CU is looking for a dynamic, personable and member-focused individual for a MSR position in their Southfield office. The selected applicant will be responsible for assisting members with the opening and closing of accounts, opening special accounts (trusts, IRA, etc), answering questions about the credit union's products and services and resolving concerns, and identifying opportunities to inform members about beneficial products. Applicants should be motivated, organized, sales-oriented individuals who are friendly and enthusiastic, with strong verbal and written communication skills, and proficiency in Windows, Word and Excel. To apply submit resume to HR@peopledrivencu.org or mail to People Driven CU, 24333 Lahser Rd., Southfield, MI 48033.

Part-time MSR, Unified Communities FCU, Belleville [Posted 2018-3-20]
WANTED: Unified Communities FCU in Belleville is seeking a part-time MSR. The qualified candidate will be an energetic, organized, efficient and solution-oriented person with strong communication skills. This position is responsible for accurately processing member transactions, opening new accounts and promoting a strong positive relationship with members through high quality member service. To apply send resume to memberservice@unifiedcommunitiesfcu.com.

Branch Manager, People Driven CU, Warren[Posted 2018-3-20]
WANTED: People Driven CU is seeking a branch manager for its branch in Warren. The primary purpose of this position is to assist People Driven CU in living their values to be proactive, knowledgeable, consistent, accountable, and consultative.  The individual in this role works toward achieving the vision by anticipating, understanding and educating the needs of others because they are “People Driven.”  The branch manager has the responsibility of ensuring the branch meets organizational, financial, operational, service and growth plans.  As a member of the management team, the branch manager actively participates in the general management of the credit union. This team member strives to meet the needs of People Driven CU members, ensuring they are promptly and professional served. The essential duties and responsibilities of the position are to: plan, direct, and control branch activities to ensure they are in compliance with established credit union policies and procedures; monitor building maintenance to provide a comfortable work environment and a professional appearance; supervise the activities of the branch and branch personnel, ensuring that goals are met, and that members and internal customers are handled effectively and efficiently; develop and maintain Small Employee Group (SEG) and community relationships; develop a highly effective team of employees, developing each employee to their highest potential through coaching, leadership, and training; promote a sales culture within the branch by example; and coach and develop employees to identify cross sales opportunities. A two year college degree, preferably in finance, business management, or related field is preferred. A minimum of 4 years supervisory experience is needed and knowledge of Symitar is a plus. If these qualifications are met apply by emailing a cover letter, resume and salary requirements to HR@peopledrivencu.org.

FSR, Michigan First CU, Detroit [Posted 2018-3-20]
WANTED: Michigan First CU in Detroit is seeking a FSR. If you thrive on making people happy, doing something different every day, and being a rock star while you do it, they’ve got the perfect position for you. As a FSR at Michigan First CU you’ll be challenged to deliver five-star service while building relationships with members. It's a family there, so outstanding teamwork is a must. Their number one goal is to provide their members with personalized solutions to their financial situations so they can walk out the door happy, satisfied, and worry-free. The key job responsibilities are to: deliver stellar service to credit union members - no slackers here; serve as a face for the brand - happy, confident, positive, that’s who they are; provide solutions - they want the critical thinkers, the expert interviewers, the stellar listeners who are able to provide unique and personalized financial solutions for members by helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them; and following through by delivering on promises and making sure all details are covered. If you can do these things you’ll love it at Michigan First. This position requires: outgoing and personable candidates who truly love people; professional experience, preferably three or more years, and even better if work was in financial sales or retail; customer service, preferably three or more years as they are a people’s credit union and members deserve the best possible experience; the ability to learn the products and services offered thoroughly and quickly; and a high school diploma/GED, preferably an associate’s in business or a related field. Click here to apply.

Post-Closing Clerk, FreeStar Financial CU, Sterling Heights [Posted 2018-3-15]
WANTED: FreeStar Financial CU is looking for a dynamic candidate to take on the role of post-closing clerk at their Sterling Heights branch. Are you looking to make the next step in your career? Do you love working in a teamwork inspired culture with a "family feel"? If you answer yes to both questions, then FreeStar Financial CU is the place for you!  for FreeStar Financial. This is an excellent step for an individual who has one year of office or customer service experience and is looking for that next step in their career. If you are a friendly and professional individual who can efficiently multi-task while remaining focused, they want you! FreeStar Financial has been serving our military and community for 60 years! They take pride in the service they provide to members and are looking for an enthusiastic and passionate candidate to join their branch operations team. Click here for more information and to apply.

Part-time Tellers, FreeStar Financial CU, Multiple Locations [Posted 2018-3-15]
WANTED: FreeStar Financial CU is seeking part-time tellers for its branches in Clinton Township, Sterling Heights and Chesterfield. Are you looking to make the next step in your career? Do you love working in a teamwork inspired culture with a "family feel"? If you answer yes to both questions, then FreeStar Financial Credit Union is the place for you! They are looking for dynamic candidates to take on the role of part-time tellers. This is an excellent step for individuals with two years of cash handling experience who are looking for that next step in their careers. If you are a friendly and professional individual who enjoys working with members and is able to provide superior service and accuracy when handling financial transactions, they want you! FreeStar Financial CU has been serving our military and community for 60 years! They take pride in the service provided to members and are looking for enthusiastic and passionate candidates to join their branch operations team. For more information and to apply click here.

Real Estate Lending Specialist, FreeStar Financial CU, Sterling Heights [Posted 2018-3-15]
WANTED: FreeStar Financial CU is seeking a real estate lending specialist for its branch in Sterling Heights. Are you looking to make the next step in your career in mortgages? Do you love working in a teamwork inspired culture with a "family feel"? If you answer yes to both questions, then FreeStar Financial CU is the place for you! They are looking for a dynamic candidate to take on the role of real estate lending specialist. This is an excellent step for an individual who has two years similar or related experience in the financial industry and is looking for that next step in their career. If you are a friendly and professional individual who can efficiently multi-task while remaining focused, they want you! FreeStar Financial has been serving our military and community for 60 years! They take pride in the service they provide to their members and are looking for an enthusiastic and passionate candidate to join their branch operations team. For ,ore information and to apply click here.

Branch Manager I, United FCU, Buchanan [Posted 2018-3-15]
WANTED: United FCU is seeking a branch manager I for its Buchanan branch. This is a management position responsible for selling products and services, coaching member satisfaction through the branch delivery channels, and managing a branch with less than $50 million in assets. Click here to apply.

Director of Product Management, United FCU, Niles [Posted 2018-3-15]
WANTED: United FCU in Niles is seeking a director of product management. This position is responsible for the management of the credit union’s deposit, card, loan (consumer), and ancillary products for members, businesses and public entities. The director establishes a roadmap and strategy for products and services based on the organization’s business plan and financial targets, as well as market need and competition.  This includes managing product portfolios, pricing and promotion of products to achieve stated goals. The director regularly monitors and analyzes economic trends with all deposit and loan products, and also ensures compliance with regulations, banking laws and internal policies and procedures. The qualified candidate will also be responsible for product development and implementation of deposit and card products and services to meet the annual financial targets and long-range strategic objectives of the credit union.  The director also leads a team of product subject matter experts. Click here to apply.

Member Service Advisor, United FCU, Buchanan [Posted 2018-3-15]
WANTED: United FCU in Buchanan is seeking a member service advisor (MSA). The MSA service queue reinforces and builds member relationships through efficient response to members' service requests, and solicitation of new loan and deposit product purchases. Contact with members is via inbound and outbound phone calls. This position is responsible for consistently exceeding member expectations by matching the full range of credit union products and services with an informed understanding of members' needs and making appropriate lending decisions based on established guidelines. The MSA is responsible for effectively diagnosing and solving member’s problems. Click here to apply.

Part-Time Branch Assistant, GR Consumers CU, West Olive [Posted 2018-3-15]
WANTED: GR Consumers CU is seeking a part-time branch assistant for its West Olive location. This position entails knowledge in all aspects of a credit union branch operation: lending, teller and member services; ATM and vault balancing; and the understanding of the credit union philosophy, history, organization, mission and vision statement. Compliance with all policies and procedures for the branch is expected. This person will perform all duties of a member services representative, including opening/closing and maintaining new accounts, consumer loans, and recommending products and services to members and prospective members. This position requires the ability to effectively assist members with their inquiries and provide appropriate follow-up. Attendance at monthly credit union trainings and meetings which are located at the main office in Grand Rapids is required. In the absence of the branch manager, the branch assistant will perform all daily duties and tasks and ensure the branch office is well maintained. They will also oversee all member interaction concerning member services and teller functions and enforce all security procedures. The ideal candidate must have excellent communication and organizational skills, confident sales manner and a professional appearance. Teller experience preferred. Member service and loan experience is a plus. To apply, please submit your resume to: jhaggerty@grccu.com.

Payment Solutions Representative, Michigan First CU, Lathrup Village [Posted 2018-3-13]
WANTED: Michigan First CU in Lathrup Village is seeking a payment solutions representative. Founded more than 90 years ago by educators, Michigan First CU now delivers world-class service to more than 130,000 members at 17 branches throughout Michigan, and they’re growing! They offer financial solutions for every life stage and seek to positively transform their members’ lives through personalized service that meets their unique needs. The key job responsibilities of this position are: to use a systematic process for identifying delinquent accounts of members/borrowers and follow established methods and procedures for immediately responding to delinquent situations with collection activity; prior to contacting the member reviewing both the account and loan application information to build a profile of the member and understand who they are; interview the member in-depth to help further assess their needs and help to determine potential resolutions; consistently use all stages of the Michigan First sales and service standards when relating to members; and maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problems. Qualifications and requirements include a high school diploma or equivalent, with an associate’s degree in a related field is preferred; three to five years of collection or related experience; understanding of or experience with financial institution products and services preferred; must have exceptional customer service skills and interviewing skills including the ability to assess customer needs, meet the quality of standards of Michigan First, and provide member satisfaction; can use a wide range of communication skills to deal effectively with members and team members; the ability to listen and respond effectively when dealing with challenging situations, dealing with requests for assistance and responding to questions or concerns; the ability to clarify member concerns and respond as needed; maintains a collection program and related processes that result in a charged off loan ratio, delinquency ratio, and an error-free exception standard on all delinquent accounts that are in keeping with credit union standards and requirements. Click here to apply.

Head of Lending, North Central Area CU, Houghton Lake [Posted 2018-3-12]
WANTED: North Central Area CU is seeking a head of lending for their Houghton Lake Administration office. This position is responsible for directing all lending operations including mortgage lending, consumer lending, both direct and indirect, and loss prevention. Duties include ensuring lending operations are in accordance with established policies, procedures and legal requirements, as well monitoring and analyzing economic conditions affecting the loan department and making recommendations for appropriate action for growth while ensuring lending services are professionally delivered and members are well served. Experience in all lending areas preferred. To apply submit resume to tschwalm@ncacu.org.

Part-time MSR/Teller, Best Financial CU, Muskegon [Posted 2018-3-12]
WANTED: Best Financial CU in Muskegon has an exciting opportunity for a part-time MSR/teller. If you want to make a difference in peoples' lives and have a passion for helping people come work at Best Financial CU. They are looking for outgoing, energetic candidates who have prior member service, sales and cash handling skills. This position is responsible for engaging in meaningful interactions with member at the front-line. The selected applicant will promptly and courteously provide information, conduct transactions for members and identify their needs by cross-selling appropriate products and/or services. This position also: acts as the face of the organization and first point of contact for members; builds and maintains positive rapport with members and actively offers products and services that meet their needs and suggestions; and conducts teller transactions while fulfilling the needs of the members accurately each day. Here are a few of  the things that make "Best" a great place to work: 10 - 12 holidays off each year, on top of regular paid time off; get an education and a paycheck with a set schedule that will work with you attending school; a vacation can be planned when you start working because paid time off starts accruing day one; friendly competition with co-workers to raise donations for a charity of your choice; get a promotion with a competitive salary because it's their policy to promote from within whenever possible and part-time positions can often turn into full-time positions; and of course the usual benefits done well - medical, flexible spending account and 401k retirement plan. To apply send resume to resumes@bestfcu.org.

Lead Teller, Kellogg Community CU, Battle Creek [Posted 2018-3-12]
WANTED: Kellogg Community CU in Battle Creek is seeking a lead teller. This position is responsible for processing member transactions in an accurate and timely manner while delivering superior member service and cross-selling products and services that match members' needs. Additional responsibilities include training, scheduling, balancing the vault and serving as a mentor to other tellers in the branch. Applicants must have an outgoing personality, enjoy working with people, have excellent communication skills and provide outstanding member service. At least two years' previous teller experience and/or leadership experience required. This position requires availability Monday thru Friday until 7pm and Saturdays until 3pm. The hours of this job are standard and related to the needs of the membership and business flow. This is an hourly position, with compensation based upon established guidelines and contracts. Click here to apply.

Part-time Member Advisor, LOC FCU, Farmington [Posted 2018-3-12]
WANTED: LOC FCU, a full-service financial institution with offices in Farmington, Howell and Hartland is looking for a part time member advisor for its Farmington location. The ideal candidate will serve an important role in helping members become Financially Fit Together(SM) in a timely, efficient and friendly manner by actively listening to members, engaging them in conversation and education them on the products and services the credit union offers. Candidate must have excellent communication skills, exceptional sales abilities and the desire to help members get their finances in shape. Prior credit union or bank experience and cash handling experience are preferred. Click here to apply.

Consumer Loan Underwriter, Dow Chemical Employees’ CU, Midland [Posted 2018-3-12]
WANTED: Dow Chemical Employees’ CU in Midland is seeking a consumer loan underwriter. The qualified candidate will underwrite consumer, indirect, and student loan applications according to established policies and guidelines and in compliance credit union standards, as well as work with members on loan applications, aligning proper products with member needs. The essential duties of the position include: reviewing and underwriting consumer loan applications in a timely and consistent manner evaluating applications for credit quality and making appropriate credit decisions; approving and denying loans according to established authority limits and credit union loan policy; processing loan applications via web, phone and indirect dealers; communicating application decisions to members and/or loan officers specifying requirements for loan closing; cross-selling credit union products and services to members such as GAP, disability and life insurance, and recapturing loans from competitors; counseling members on credit issues and proposing the best alternative for the member when the initial request cannot be satisfied; resolving member complaints, data conflicts, and ensuring proper pipeline management of loans; providing guidance and expertise to loan officers; working with and maintaining good working relationships with outside vendors such as indirect dealers, 3rd party service providers, insurance agents and other vendors as needed; obtaining pay-off information from competitors; working with other credit union departments such as loan servicing, loss prevention and others as needed; maintaining working knowledge of legislation and regulations affecting lending activity; and accomplishing the credit union's mission by completing relevant duties as needed when requested by management or other staff members. Applicants must have a high school diploma or equivalent and three to five years of consumer lending experience. Click here to apply.

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