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Supervisory Topics

Supervisors! Get ready for two-days packed with useful tools and information to make you a more effective leader.

Day 1 | Tuesday, September 25

Effective Problem Solving & Decision Making
Facilitated by Harry Jones
      Pre-approved for 1.25 general credit hours.

Using a straight-forward, “tell-it-like-it-is” approach, attendees will be amazed at the out of the box tools that will be shared to improve effective problem and decision making skills. A variety of proven problem-solving methods and specific idea-generating techniques will send participants on their way able to create and produce new and a different types of ideas like they never before imagined.

Communicating Beyond Differences...Moving Forward - Parts One and Two
Dr. Jack Wolf "Returns by Popular Demand"
      Pre-approved for 1.25 general credit hours.

Every study that relates to workforce performance improvement has indicated that individual and team communication are two of the most critical ingredients to organizational success. This eye-opening, two-part interactive workshop is designed to increase communication and conflict resolution skills and provide specific techniques to use with credit Union members, peers, business associates and others. Participants will learn about different capacities to speak, listen and write effectively, as well as how to apply “bridging” as a way to better relate to others. Find out why people act, think and relate as they do, during this motivational, engaging and fun presentation that will have everyone laughing as they learn to communicate beyond their differences.

Day 2 | Wednesday, September 26

Leadership Compliance
Facilitated by Jody Dabrowski
      Pre-approved for 1.25 general credit hours.

What are the latest leadership compliance topics that credit union supervisors need to understand? This is the place to find out! As CUcorp's compliance consultant, the speaker will shed plenty of light on the world of compliance and regulations, as well as provide an overview of the regulations that employees must be familiar with. Take this time to stay current with compliance hot topics and take away an understanding of the role employees need to play with a compliance management program.

Internal Negotiation Skills: Conversation as a Management Tool
Facilitated by Melissa Boyce    
      Pre-approved for 1.25 general credit hours.

Effective negotiating is a powerful, and often underutilized, management tool. Changing the approach in which a message is delivered to others can help maximize a manager's or leader's effectiveness. Come prepared to learn how to take communication skills to the next level and discover how to sell thoughts and ideas to key internal decision makers, direct reports and outside vendor/partners with great results.

Note: The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.



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