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 Supervisors! Get ready for two-days packed with useful tools and information to make you a more effective leader.
Day 1 | Wednesday, October 12
Managing Four Generations in the Workplace –
Where do You Fit in?
Keri Bell
Ever wonder why it is harder to motivate the Gen Y generation? Or why the Baby Boomer generation uses all of their personal time and then asks for more? For many organizations this may be the first time having four distinct generations present in the workforce. This session will focus on the core values of each generation and help supervisors understand the importance of recognizing and respecting the differences within each generation.
Number of recertification credit hours: 1.25
TEAMing Quest
Juli Lynch
For the past decade "teamwork" has been the buzzword in organizations. The reality is most organizations struggle with realizing true teamwork. This is often due to a misunderstanding of the true nature of teams and an inability to create, coach and commit to team ideas. In this session attendees will have an opportunity examine the current "teaming" situation in their organizations, as well as create a roadmap for a teaming culture and leave with a clear understanding of "team" and the tools to begin reconsidering and reconstructing the teams they currently have.
Number of recertification credit hours: 1.0
Become a Better Manager in 75 Minutes
Devon Scheef
Frontline managers never know what new challenges each day will bring. Their days are busy and unpredictable. They hire, orient new employees, coach and manage performance. In their high-speed work environments, they only have time for training that is fast and targeted. This session focuses on key skills needed to coach and engage employees, from recruitment, to retirement. When managers understand and address employee needs at each phase of the employee cycle, the result is performance and engagement.
Number of recertification credit hours: 1.25
Legendary Leadership: Will You be Remembered by Those You are Leading Today?
Juli Lynch
Over time great leaders are not remembered for the results they attained, but rather for the people they developed. Ironically well developed employees deliver results! What does staff development look like in your department or on your team? Is it skill based as well as relationship based? Does it develop task expertise as well as exemplary interpersonal savvy? Will the staff you lead today tell others years from now that you made a difference in their life? In this session managers will have an opportunity to evaluate their skill at developing others -- from a test perspective and an interpersonal perspective --and leave with a plan of action for implementing and improving the development of those they lead.
Number of recertification credit hours: 1.25
Day 2 | Thursday, October 13
Conflict Strategies
Gene Mandarino
One of the most difficult tasks a manager has is managing interpersonal conflicts with and between staff. In this presentation, participants will review basic interpersonal conflict communication strategies, discuss common workplace conflicts in credit unions and learn how to apply communication techniques to minimize conflict.
Number of recertification credit hours: 1.25
Managers as
Performance Improvement Partners
Jack Wolf
Organizations, regardless of size, must learn to use their trainers and front-line managers in ways that promote increased performance for all employees, while reducing the need for micromanaging from the senior leaders. Through a series of experiential exercises, this session will focus on the “how” of transforming an organizational culture and improving performance-based factors such as knowledge, skills, motivation levels, measurements and leadership support. Trainers, supervisors and managers are now the focal point of the performance revolution in most organizations. This call to lead, coach, mentor and thrive places extreme pressure for these professionals to understand the issues, gain the knowledge to address the issues, and then implement a strategy that will successfully increase the current performance levels, from where they are, to where they have to be, in the new performance model of the organization.
Number of recertification credit hours: 1.0
Wrap-Up: What's Bugging Supervisors?
Robin Wybenga
Reconnect with other HR professionals and take this time to reflect on the information presented during the conference. Renee Werth will facilitate this open forum and discussion, that will provide time for peers to share ideas, provide solutions to challenges, answer questions and help participants leave ready and able to apply what has been learned.
Note: The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
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