Managing change is a full-time job. It is everywhere. And nowhere is that more apparent than in the competitive credit union workplace and its mergers, new online services, automated processes and fast-changing technology, etc. Effectively managing change starts and ends with three words; communication, communication, communication.
The face of your credit union to the members and the market is your employees. How well does your credit union workforce understand and support the changes taking place? What do they think about the changes? The best way to measure and address your employee engagement level and their attitude toward the changes or challenges affecting them is to conduct an employee opinion survey.
CU Solutions Group, through its HRN Performance Solutions division, provides complete Employee Opinion Survey services to identify areas where the credit union is doing well and areas where monitoring may be warranted. For more information about developing an employee opinion survey contact Senior HR Consultant Gene Mandarino at Gene.Mandarino@hrnonline.com or at (800) 940-7522, ext. 754.