Michigan Credit Union League

Compliance Conference |

February 12 & 13, 2015 |  MotorCity Casino Hotel, Detroit

View and Download Session Handouts Below!

February 12, 2015

8:00 – 9:00 a.m.
Registration and Continental Breakfast    

9:00 – 10:30 a.m.
Online Account Opening and E-Sign
Sarah Stevenson
Credit unions contemplating providing required notices and/or disclosures electronically, or exploring the feasibility of entering into binding electronic contracts, such as opening an account online or closing a loan, must first be familiar with the operative laws and what they require.  This session will discuss E-Sign, as well as the applicable state law regarding electronic signatures. In addition, the session will cover additional regulations and what to consider such as Bank Secrecy Act and Regulation E. Attendees will come away with tools to assist in implementing and complying with E-Sign and be provided with resources to plan for all applicable areas.
10:30 – 10:45 a.m.
10:45 – Noon
Bank Secrecy Act Hot Topics  
Sarah Stevenson, Barb Boyd, Glory LeDu and Mary Jo White
The Bank Secrecy Act is ever changing, and new rules and guidance are issued at a rapid pace. Join MCUL & Affiliates staff as they provide an update on recent changes and guidance, including FinCEN’s guidance on Medical Marijuana accounts, additional sanctions and watch lists under OFAC, FinCEN’s Administrative Rulings addressing Virtual currency, as well as FinCEN’s proposed rule on Customer Due Diligence and more!

Noon – 1:00 p.m.

1:00 – 2:15 p.m.        
Advertising Promotions    
Chuck Holzman
As the economy continues to improve, credit unions seek new and creative ways to increase members, deposits, loans and market share. New technology along with social media create more diverse options for credit union advertising and promotions. This discussion will take an inside look at the various laws and regulations, and other regulatory guidance that credit unions need to be aware of, when marketing their products, services and promotions to members and potential members. Issues related to traditional forms of advertising will be covered, such as print media, radio and television, as well as the unique issues related to such channels as social media, mobile and other forms of technological communications. 

2:15 – 2:30 p.m.

2:30 – 3:45 p.m.    
Integrated Mortgage Disclosures
Glory LeDu
With the August 1, 2015 effective date fast approaching, and the CFPB still revising, now is the time to learn what to be aware of in order for credit unions to comply with the Integrated Mortgage Disclosure rules. This session will not only discuss certain requirements related to the new Loan Estimate and Closing Disclosure, but will also review additional requirements such as the Escrow Closing Notice that also resulted from the finalization of these rules.  Attendees will come away with resources to assist in determining what needs to be considered when developing compliant processes and procedures for the mortgage lending area.

2:30 – 3:45 p.m.
Getting the Most From CU Policy Pro
Mary Ann Koelzer
Learn how to get the most from CU PolicyPro, an online resource with more than 200 credit union specific model operations policies. Because each credit union is unique, CU PolicyPro not only includes the model policy content, but a full policy management system that allows customization to any model policy fitting a credit union’s individual operations. The session will focus on the tools available in CU PolicyPro that can be used to help keep policies up to date, use editor notes effectively, understand the available date fields and look at the content update process and the working manual report. (Note: This session assumes a good working knowledge of the CU PolicyPro content editing system. Those not yet familiar with CU PolicyPro but who would like to take advantage of this training opportunity, should complete the New User Video Training Series prior to attending this session found online at http://www.leagueinfosight.com/training.)

3:45 – 4:00 p.m.

4:00 – 5:00 p.m.
Trust & Estate Account Considerations

Barb Boyd
Is there confusion when a member dies and a family member appears, saying they are entitled to funds in the member’s account? Do staff know what to do when a Successor Trustee comes to the credit union with a check payable to the Trust? Can a member who receives Social Security benefits get a loan? This session will address situations such as these – and more!

5:00 – 6:00 p.m.
Networking Reception    

February 13, 2015

8:00 – 9:00 a.m.
Registration and Continental Breakfast

9:00 – 10:15 a.m.
Smooth Examination Processes    
John Kolhoff & Martha Powell
Get the insider's tips and techniques directly from state and federal regulators to be better prepared for, manage and follow through the examination process.

10:15 – 10:45 a.m.
Break & Hotel Check Out    

10:45 – Noon
Examiner Open Discussion
Chuck Holzman With John Kolhoff & Martha Powell
Bring those questions and concerns that may have surfaced during the last credit union examine and hear what others have on their minds, too! Attorney Chuck Holzman with help facilitate a conversation between the audience and panel representatives from OFIR and NCUA, to bring clarity and peace of mind about being prepared for the next time examiners visit!

Noon – 1:00 p.m.
Lunch & Learn
Effective Auditing Communication       
Shawn Wolbert
Effective communication is essential and with the increasing use of technology, it is more than ever before. Each interaction that takes place is a narrow opportunity to learn what is needed to be known and provide complicated information and resources back to “internal customers” and members. Skilled communication can make a critical difference in situational outcomes and ongoing relationships. This presentation will provide a different viewpoint on communication from a service perspective to assist in accomplishing objectives.

1:00 – 1:15 p.m.

1:15 – 2:45 p.m.        
ERM Do’s and Don’ts: Key Lessons Learned from Credit Union ERM Initiatives
Alan White and Credit Union Panel Participants
Lisa Gray, Dow Employees CU; Kathy Schaefer, Dort FCU; and Jody Dabrowski, Community Choice Credit Union.

Enterprise risk management is top of mind for credit union regulators, board of directors, internal auditors and compliance professionals. But these programs are fraught with challenges. The requirements change constantly, there is confusion regarding the proper scope and techniques, resources are constrained or unavailable, and there is no clear road map for a successful implementation. Avoid the pitfalls these programs encounter and learn important lessons collected from ERM initiatives at a variety of organizations, including over 50 credit unions. There will be many valuable takeaways from an experienced ERM consultant, as well as a round table of professionals that have worked to implement ERM at their credit unions.

2:45 – 3:00 p.m.

3:00 – 4:15 p.m.
ACH and SAFE Act Audit: Overlooked Symptoms
Compliance Consultant
Having a headACHe over ACH audits? Is the credit union SAFE when it comes to SAFE Act audits? This session is just the prescription, delivering a discussion of the often overlooked symptoms that can cause the health of these areas to suffer. Topics will include recent changes to ACH rules affecting reviews, how CFPB has changed the SAFE act review, keeping up with future changes and best practices from peers. 

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