Debt Collection Strategies for Improving Results 

Credit union collectors will find the answers to five valuable questions, plus much more, when they gather for the Collector's Training School on May 8, at The Inn at St. John's in Plymouth.

Offered in cooperation with the Credit Union Collection Consortium, collection professional Karin Brown will discuss how to determine account/bankruptcy risk based on a borrower’s credit score, what is revealed by escalating debt patterns and inquiries, what workload efficiencies can help collectors be more effective, how to correctly staff a collection department for results, why encouraging members to sign up for direct deposit or payroll deduction is important and more.

Attendees will discover valuable takeaways to improve charge-offs and learn about many industry best practices. More information and online registration for the Collector's Training School in Plymouth may be found here.

A Collector's Training School for the Upper Peninsula is set for May 2 at the Holiday Inn in Marquette. Facilitated by attorney David Wolfe, more details about the event may be found here.

Submissions to Monitor may be emailed. Bryan Laviolette is the editor of Monitor. Contact him by email or call (800) 262-6285, ext. 233. The newsletter of the Michigan Credit Union League is published Monday mornings or Tuesday mornings when Monday is a holiday. There is no Monitor the week after Christmas and the week after the Annual Convention and Exposition. The MCUL reserves the right to edit submissions for clarity and space.
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