... An audio session on Data Breaches will be facilitated on Dec. 13 from 11 a.m. to noon (EST) in cooperation with the Illinois Credit Union League. With data theft now exceeding all other forms of fraud and the information-rich financial services industry leading the way in reported data breach cases, the session will cover eye-popping statistics and an overview of key privacy laws affecting credit unions, as well as practical advice on protecting member data. The audio session is priced at just $129 per connection. For more details or to register, click here.
...Good communication is a two way street, which is the focus of an upcoming audio session on Effective Listening Skills. The session is ideal for member service representatives and all other credit union staffers as an outstanding resource for improving communications between employees and with members. The event takes place Dec. 19 from 11 a.m. to noon (EST) and is available for just $129 per connection. To learn more and to register, click here.
… The Credit Union Collection Consortium will have its next meeting from 2 p.m. to 4 p.m. on Wednesday, Dec. 12 at Michigan First CU, 27000 Evergreen Road. Well-known attorney Chuck Holzman, managing partner of Holzman Corkery will discuss post-judgment collection issues. This is a topic vital to every credit union that files lawsuits to recover money. All credit union lending, loss prevention and collection professionals are encouraged to attend this free event. For more information call CUCC president Ken Kollar at (734) 582-8844.