Illinois Credit Union League

Outstanding Webinars Affordably
Priced for Illinois Credit Unions!

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These Sessions are Priced at Just $169 per Connection and
Each Include a Complimentary Webinar on Demand Archive for Future Reference!
Financial Literacy for Board Members
May 17, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Mike Moyes
As part of NCUA financial literacy requirements, all FCU directors, including existing directors, must have the ability to read and understand a credit union balance sheet and income statement, as well as have at least a working familiarity with basic finance and accounting practices, and to ask, as appropriate, substantive questions of management and the internal and external auditors.
The Michigan OFIR director’s guide states that individual directors must become educated in the business of the credit union operations in order to effectively serve. Professional development and training are strongly encouraged. The managing officers of the credit union must be supported and supervised by directors who are thoroughly familiar with the credit union’s affairs and who will take an active part in making policies and decisions.
Directors should not be wholly reliant on operational management to interpret financial data or other information received. Board members must be independent and able to question management about issues they do not understand or that are unclear. This helps to keep the credit union progressive, sound, and profitable.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012FINLITWEB
Beyond Account Basics Webinar
May 22, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Tom Leduc
Credit unions are routinely faced with vexing issues involving non-natural person entities, such as trusts and business entities. It is also becoming more and more common to be faced with power of attorney and other fiduciary representatives of members. Tom Leduc will provide the foundation for an understanding of these challenging situations to help avoid the pitfalls they present.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012ACCTBASICSWEB
How to Compete with Car Dealer Financing Tactics
May 24, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Rory Rowland
It is not uncommon for credit unions to have issues with auto dealerships being somewhat aggressive about wanting to provide members dealer financing options. So what can credit union staffers do and say to not feel bullied by auto sales people, while still being professional and serving the best interests of members to deliver a credit union loan? There is no reason to feel uncomfortable about explaining how the benefits of a credit union auto loan stack-up against other financer's. This session will lay it out on the table and provide staff the tools needed to:
* Handle the new “super aggressive" tactics of car dealers;
* Discover four ways to steal loans back even if they were financed at a dealer;
* Steal loans off of a credit report using a free rescue rate calculator;
* Be competitive by advertising rate matching;
* Make it easier for members to get a loan with a simple and fast loan approval process;
* Avoid missed opportunities in used car financing; and
* Grow the auto loan portfolio!
Register Online at: https://mcul.cuveventreg.com/web/?event=2012AUTOLOANWEB
Protecting Members from Elder Fraud
June 14, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by David M. Kessler
Exploiting the elderly out of their life long savings and property is far more than stealing material items, it goes deeper. It is the THEFT OF THEIR DIGNITY.
This webinar allows participants to hear from victims and learn how these crimes have impacted their lives, as well as from predators who victimized and how they located and exploited America’s senior citizens.
The RED FLAG warning signs that are almost always present but overlooked by the family, friends and business associates of the elderly victim will be discussed to bring quicker awareness.How to handle the problem once it is exposed and where to go for assistance will also be covered.
Anyone who interacts with senior citizens in thier personal life or in a business environment will benefit from this awareness of an enormous problem of exploiting senior citizens financially through deception and undue influence.
Be proactive in protecting elderly loved ones or by providing customer service to elderly members.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012FINLITWEB
What Board Members Need to Know
June 19, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Linda Keith
Once an individual agrees to join a credit union's board of directors, they may begin to wonder what they've gotten themselves into. This insightful webinar will address economic challenges, the regulatory environment and actions by government agencies that directors need to understand? It will clarify what the NCUA really means by board members financial literacy and how to develop it (or prove that volunteers were trained). And it will provide specific ideas to help create a positive relationship with management while fulfilling responsibilities as a board member.
Get a look at the new realities of board responsibilities, while also touching on basic duties and focusing on liabilities. This webinar will explore:
• why previous jobs do not adequately prepare directors for this job
• Good reasons why not to allow credit union management to train board members who oversee that same management team
• The importance of directors to take personal responsibility for education
• Meeting obligations with more confidence and providing resources to improve
Register Online at: https://mcul.cuveventreg.com/web/?event=2012NEEDTOKNOWWEB
How to Write Great Copy: Tips for Snappy Advertising
August 7, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Mark Arnold
Successful marketing requires successful writing. However, writing great copy is sometimes a laborious task. Take the drudgery out of writing by learning secrets to great copy. Attendees will learn practical tips to help improve your ads, flyers, web sites, brochures and other printed material. As a credit union marketing executive and winner of multiple communication awards, Arnold provides insights to this critical marketing function. This session covers:
• 10 Keys to Writing Copy that Sells
• 5 Steps to Testing Effective Writing
• Ways to Capture Attention
Register Online at: https://mcul.cuveventreg.com/web/?event=2012SNAPPYWEB
Strategies to Boost Your ROA
August 9, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Mike Moyes
It is no secret that during these unsure economic times, most organizations have seen a dramatic dip in their return on assets ratio (ROA) and net worth capital. While credit unions have fared better than the competition, the economy has had a negative affect as well.
This session will discuss several strategies to improve credit union income and prepare for the future.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012COMPLIANCEWEB
Compliance Information for Branch Managers
August 16, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Rob Rutkowski
From the creator and producer of the 'Current Issues in Credit Unions' podcast, participants will hear about the latest updates in the compliance world as they relate to the responsibilities of a credit union branch manager. Topics may include the SAFE Act, sales of non-deposit investments, increase director responsibilities and member business loans. One or more of these topics may change given the unpredictable and volatile regulatory landscape. Plan now to hear details about the latest compliance issues credit union branch managers should understand.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012COMPLIANCEWEB
Mobile Banking - The Wave of the Future
August 23, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Pierre Cardenas
What was once a cool idea is slowly becoming mainstream. The average consumer is finding mobile banking easier to work with and the next generation sees it no other way. Mobile banking, the past, the present and the future. It is getting really easy thanks to the native applications that are inundating the market place. With 25 new tablets entering the market this year, it will become even more prolific than it has been in the past. Learn about the changes and what you should prepare for in 2012 and beyond.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012MOBILEWEB
BSA for Frontline Staff
September 4, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Rob Rutkowski
It is important for frontline staff to understand the importance and what is involved with keeping their credit union in compliance. Credit unions are increasingly caught between stricter regulations concerning member data and increasingly broad powers of government to acquire this data. During this webinar, frontline staff will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis. At a basic level, this session will cover the Bank Secrecy Act so that frontline staff can use this knowledge to keep their credit unions in compliance in this important area of law.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012BSABASICSWEB
Credit Union Star Wars: Technology Strategy & Planning
September 6, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Mark Arnold
With the 21st century well underway, credit unions can no longer wait to embrace technology. How can credit unions incorporate technology? As a credit union technology executive, this session provides information on how your credit union can brace itself for the rapid pace of technological changes. The session covers:
• How to assess your technological needs
• Technology planning tips
• Technology plan basics
• Upcoming trends
Register Online at: https://mcul.cuveventreg.com/web/?event=2012STARWARSWEB
Verifying Borrower Income Using Tax Returns
September 25, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by John Baptista
It is a tough economy out there. Understanding the true cash flow of borrowers is as important today as it has ever been. This webinar will help take the mystery out of borrower’s personal income tax returns. No more guessing how much cash income your borrower is really earning. Overestimating the income from a tax return can lead to approving a weak loan that could eventually cost tens of thousands of dollars. Underestimating income on a tax return can lead to denying good loans that should be granted in this tough economy. Take this time to learn the process of analyzing personal income tax returns in a simple and understandable manner with quality instruction and frequent examples.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012VERIFYINGWEB
BSA for Volunteers
September 27, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Rob Rutkowski
Credit unions are increasingly caught between stricter regulations concerning member data and increasingly broad powers of government to acquire this data. During this webinar, volunteers will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis. At this level, this session will cover the Bank Secrecy Act so that volunteers can use this knowledge to keep their credit unions in compliance in this important area of law.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012BSAINTERMWEB
Beginner Collections
October 4, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by David A. Reed
This webinar focuses on the nuts and bolts of an effective collections program. The current credit crunch is having a negative impact on many credit union members. Is your collections staff ready to help both the member and the credit union weather the storm? Now, more than ever, communication is the key to an effective collections strategy. A good collector will fashion a win/win scenario with each interaction. Join us for an interactive, operationally focused session that builds on practical experience and provides creative tools for assisting members in financial need, while creating a more effective collections process within the credit union.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012BEGINWEB
BSA for Management/CEO
October 9, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Robert Rutkowski
Credit unions are increasingly caught between stricter regulations concerning member data and increasingly broad powers of government to acquire this data. During this webinar, CEOs and management staff will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis. At an advanced level, this session will cover the Bank Secrecy Act so that executives can use this knowledge to keep their credit unions in compliance in this important area of law.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012BSAADVWEB
Intermediate Collections
October 11, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by David A. Reed
There was once a time when the collections function was one of the most under appreciated areas of the credit union. Guess what? That time is over! Take advantage of the current economic downturn and fine tune the credit union collections processes. No longer should credit unions be focusing solely on the delinquency report to identify troubled members-- so get ready for an upgrade! Every member who has their loan charged off made a final payment at some time, but most credit unions did not realize it was the last payment when it was made.
Learn how to identify and communicate with a troubled members before they decide to abandon a financial institution and how to be in a position to maintain a functional relationship with the member. Credit union collections expert David Reed will reveal lessons learned from 20 years of collections and bankruptcy experience.
Now is NOT the time to maintain the status quo in the collections department. This webinar examines innovative techniques to foster an effective collections program and centers on maximizing collections efficiency and the role of member service.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012INTERMWEB
Advanced Collections
October 18, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by David A. Reed
Advanced collections is about managing expectations and getting results. Being the manager of the collections function is not just about dialing for dollars and repossessing collateral anymore. The collections area is at the cross roads of member service, and back office operations and the manager needs to be aware of all the risks and opportunities that present themselves.
Is your collections department ready to help both the customer and the institution weather the storm?
From dealing with staff, to delinquent members, to attorneys, to senior management, the collections manager’s job is getting more difficult all the time. Collections is about more than the institution’s delinquency ratio, so take this time to get prepared!
Now is NOT the time to maintain the status quo in the collections department.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012ADVANCEDWEB
Reg Update II
October 30, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Veronica Madsen and Tom Leduc
It can be challenging to keep up with current legislation and regulatory change that affects compliance issues at your credit union, but this bi-annual update is an ideal way to “check-in” on timely topics and have your questions answered. Actual topics will be shared as the event date approaches.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012REGUP2
Top Seven Secrets for Media Damage Control
November 13, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Mark Grimm
When a communication crisis hits, the counsel you get could be the difference between riding out the storm or a full-blown disaster. Mark Grimm is a former television news anchor with 30 years of communication experience. As a seasoned professional he will explain the best ways to deal with a crisis and share seven steps for damage control that are invaluable.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012MEDIAWEB
Data Leaks Happen: Are you Prepared?
November 27, 2012 | 1:00 - 2:30 p.m. (ET)
Facilitated by Susan Orr
Electronic communication has become an essential and effective means for organizations to conduct business. However, along with the ease of transacting business and the global reach it provides, comes the risk of data leakage. In addition paper documents still require protection. The protection of PII and corporate information is a critical issue and is mandated by not one, but numerous complex and sometimes confusing regulations. This webinar will clarify compliance issues and provide times for participants to ask questions.
Register Online at: https://mcul.cuveventreg.com/web/?event=2012DATALEAKWEB

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