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Challenges & Opportunities Facing Lenders & Marketers Today
Facilitated by Rory Rowland
This group discussion brings forth challenges and opportunities facing credit unions such as getting the credit union’s name out there, the pro’s and con’s of indirect lending and things that marketers would like to see from lenders, as well as what lenders would like to see from marketers. Walk away with a better understand of how to work together to improve the lending and marketing processes and achieve better results.
Young Adult Lending
Facilitated by Brent Dixon
It may seem like a simple formula. Young adults need money, and credit unions have money to lend. But finding where these two groups intersect may not be as obvious or as easy to attain. Take a look inside what the Filene Research Institute has to share about communicating, reaching and serving young adults with lending … and more!
Refinance Boom: Transitioning to the Purchase Market
Facilitated by Kristine Kline
Credit unions have had great success in the refinance market over the years, but now it is time to take action and work smarter to capture more of the purchase market. It is important to understand that over 75% of consumers start their home buying/selling research on the Internet prior to contacting a real estate agent, so whether having an in-house mortgage program or using a third party, there are steps credit union should take to prosper as the housing market continues recovering.
Spotlight on First General Credit Union
Facilitated by Timothy Hichue
Join First General Credit Union CEO Tim Hichue to take a closer look at how his credit union has increased loan growth by 117%, increased assets by 42% and increased ROA to 1.14%, all while serving more members, having a strong relationship with dealers in the area and doing more things than in the past. He will discuss challenges such as climbing delinquency, staffing issues, decreasing capital ratio and tools that have been needed to track performance of the loan portfolio. Take advantage of this first hand account of how a peer credit union is managing the good, the bad and the ugly, including the examiners visiting more often, dealing with increasing charge-offs and monitoring the portfolio.
Using Invest in America to Grow Auto Loans and
Generate Credit/Debit Transactions
Facilitated by Lisa Rizk
Join this in-depth presentation about auto programs and Shop America and learn how credit unions can take advantage of these programs to grow core product offerings -– auto loans and credit/debit card transaction volume. Lisa will go through the report section in the partner center of the Invest in America Website to review the reports available to all participating credit unions, including how to view which members requested a GM authorization code (in order to market an auto loan to them) and how to find out which members purchased a vehicle through the Invest in America program.
Help for the Hardest Hit
Facilitated by Nancy Baker
The mortgage crisis in Michigan has affected thousands of residents. Michigan was the first Housing Finance Authority in the country to qualify for federal funds to assist those “hardest hit” homeowners. Learn how to help members that are drawing unemployment benefits, have fallen behind on mortgage payments or are “underwater” due to a reduction in income. Make sure eligible members are able to access some of the $498.6 million assigned by the federal government to help homeowners avoid foreclosure.
Best Practices in Used Car Lending
Facilitated by Rory Rowland
Join Rory for an inside look at the top credit union used car lending programs in the country and find out what others are doing to create such success. He will explain how to make the marginal loans, create a loan approval environment for used cars and to price used car loans to boost loan to share ratio.
Small Business Loans: Make More, Risk Less
Facilitated by William P. Beardsley
Credit is the lifeblood of credit union business services programs, but keeping risk and reward in proper balance is a challenge in this economy. This session uses case studies and group participation to help evaluate and explore various risk mitigation tools available specifically to Michigan credit unions and their business members.
Accounting Issues Associated with Loan Modifications &
Troubled Debt Restructuring
Facilitated by John Kolhoff, OFIR, Andrew Healey, NCUA
Dan Mahalak, Cindrich & Mahalak
Credit unions are in the business of serving their member’s needs, particularly during tough economic times like those recently experienced. However, there are certain legal considerations that need to be examined when making decisions to modify or restructure a member’s loan, as well as certain accounting requirements that must be followed once a loan is modified or restructured. This panel of experts will define the difference between a loan modification and troubled debt restructuring (TDR); discuss the various considerations that need to be examined when making decisions to modify or restructure a member’s loan; explain how to properly account for loan modifications and TDRs; and provide information on what examiners will be looking for regarding the underwriting and documentation requirements. This session also provides an opportunity for attendees to interact with this expert panel.
Hot Topics in Lending Compliance
Facilitated by Justin Robinson
(This session repeats at 1:00 p.m.)
The previous 24 months have brought about incredible changes involving lending compliance, including sweeping changes to major regulations affecting real estate lending, risk based lending and credit cards. The changes have been broad and at times confusing. This presentation will focus on a variety of important lending compliance areas that have come under closer scrutiny, such as RESPA, Regulation Z, real estate and credit card regulations. Take this time to understand current key compliance areas, common violations within those areas and updates on upcoming regulatory actions, to gain tools and insights for improving lending compliance efforts.
Hot Topics in Lending Compliance
Facilitated by Justin Robinson
This session is repeated from the 11:00 a.m. – noon time slot.
How to Grow Your Loan Portfolio
Facilitated by Rory Rowland
Take this opportunity to look closer at Rory’s recent research on how the best credit unions keep their loan to share ratio high. He will share an update on incentives, explaining who and what to reward to get the best results. Rory will also provide ways to identify and avoid the deadliest loans, how to find good loans faster, the best tool for "stealing loans" and the "golden rule" of growing loans!
Best Practices for Lending and Marketing Professionals Forum
Facilitated by Robin Wybenga
This exciting wrap-up session will bring lending and marketing professionals together to collaborate in a forum to address issues affecting both groups. Using insights from the conference, participants will put knowledge into action to discover hands-on ways to work together marketing outstanding lending products.
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