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Agenda and Handouts


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Day 1 | Thursday, February 20
8:00 – 9:00 a.m.
Registration and Continental Breakfast
9:00 – 10:30 a.m. Social Media Compliance
Michael Bell
Social media is changing the way businesses and individuals communicate and interact, and credit unions need to be mindful of potential consequences. Take this time to better understand the impact of having (or failing to have) an effective social media employment policy. This session will address managing employee communications, including unapproved public statements about a credit union that might affect its public image. Tips will be shared on how to avoid or deal with litigation or internal disputes arising from social media communications.
10:30 – 10:45 a.m. Break
10:45 a.m. – Noon Getting Compliant With CFPB Mortgage Rules
Glory LeDu & Sarah Stevenson
Join in for this review of the recently effective CFPB mortgage regulations, including the ability-to-repay, loan originator compensation, valuations and appraisal requirements, escrow rules and mortgage servicing. Attendees will receive tools and resources to ensure their credit union is compliant with the new rules.
Noon – 1:00 p.m. Lunch
1:00 – 2:00 p.m. Lottery and Promotions
Chuck Holzman
Contests, sweepstakes and prizes are widely used by credit unions to promote products and services and to encourage participation. But it is important to be aware that there are different laws governing different types of promotions! Contests and raffles must be advertised and administered in accordance with strict legal requirements. Failure to comply with the laws governing these promotions could expose a credit union to significant risk. Get an easy to understand explanation of the legal requirements for these types of promotions, as well as common sense solutions to assist credit unions with remaining in compliance.  
2:002:15 p.m. Break
2:15 – 3:30 p.m. Breakout Sessions (Choose One)
  Practical Policy Pointers
    Shawn Wolbert
Policies are an important component to credit union management and operations. Every time an examiner walks into the credit union the first thing they ask for are policies. A credit union’s policies contain the rules, guidelines and strategic goals the credit union follows to govern its actions and also the guiding principles that give direction to the employees. This session will review the policies that are required by regulation, provide available resources for creating and maintaining policies and define the difference between a policy and procedure.
Member Business Lending Requirements
    Jamie Howell
Business lending is on everyone’s mind these days. It is a great way to increase loan volume, invest in small businesses and help communities thrive. The rewards can be powerful, but so are the risks if a credit union is not prepared. Get ready to step into this lending arena! This session breaks down the expertise and elements required for a successful business lending program so that CU leaders and lenders are poised to flourish in this market.
3:303:45 p.m. Break
3:454:45 p.m. State Law Update
Kieran Marion
Get the latest on state legislative priorities, including topics such as 90-day foreclosure workout period, PRE on foreclosed properties, blight violations, electronic vehicle titling, card skimming and more!
4:456:00 p.m. Networking Reception With Vendors
Day 2 | Friday, February 21
8:009:00 a.m.
Registration and Continental Breakfast
9:0010:15 a.m. Legal Issues of New Account Documentation and Compliance
Barb Boyd
Get the answers to challenging account ownership situations such as the impact of lack of signatures on contracts and how that affects insurance. Other topics will include how to set-up signers, power of attorneys and other important fiduciary relationships to avoid ownership confusion, common errors on ownership types and how that can create big problems on deceased accounts, account styling and taxpayer identification numbers and how to avoid having to pay $50 per error, as well as how do know who has proper authority on a business account.
10:15 – 10:45 a.m. Break and Hotel Room Checkout   
10:45 a.m. – Noon
Compliance Roundtable 
Glory LeDu, Sarah Stevenson, Barb Boyd & Shawn Wolbert
Bring any nagging compliance questions or get additional information on the topics covered in earlier sessions during this wrap-up roundtable. The  discussion will feature the MCUL & Affiliates' team of compliance experts who will be ready to address issues from small to complex. Let no compliance conundrums go unanswered as they will assist with dueling iPads and witty repertoire to help solve compliance questions.



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