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Michigan Credit Union League Home » Education » Webinars on Demand (New) » A Great Selection of 24/7 Access Topics (Copy)  

A Great Selection of Credit Union Training at a Great Value!

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  • Estate/Rep Payee Requirements
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2014-08-12
    This webinar discusses the answers to questions such as what happens to deceased member’s deposit accounts immediately upon death?  It covers documents, claims, deposit boxes, Power of Attorney and much more, specific to Michigan law.

    Price: $129.00

  • Enhancing Ledger Efficiencies: ALM and More
    Categories: Regulatory/Compliance
    Date Added: 2014-07-10
    This session provides useful information on enhancing ledger efficiencies including improving asset-liability management, containing costs and effectively managing key ratios and performance goals.

    Price: $129.00

  • SAS CU Webinar Series: Allowance and Provision for Loan Loss
    Categories: Lending/Collections, Regulatory/Compliance
    Date Added: 2014-06-24
    This session discusses how to determine what an account balance should be, properly funding an account and the items that impact this funding. This includes both regulatory requirements and generally accepted accounting principles.

    Price: $84.50

  • SAS CU Webinar Series: Tips for Increasing Non-Interest Income
    Categories: Marketing/Sales/Business Development
    Date Added: 2014-05-13
    Learn what fees can help a credit union’s bottom line and would be considered fair and reasonable to members, as well as what one credit union did to increase their non-interest income by tens of thousands of dollars each month.

    Price: $84.50

  • Grant Programs
    Categories: CEO/Management, Supervisory, Volunteer
    Date Added: 2014-04-23
    This is a FREE Webinar Recording. If ordering individually, please choose the "Invoice" option as your payment.

    This recording will also cover how the Michigan Credit Union Foundation supports small credit unions with professional development scholarships, as well as grants for community outreach and financial education activities. 

    Price: FREE

  • SAS CU Webinar Series: The Impact of CFPB Changes
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2014-04-22
    This session helps attendees better understand the holistic way small credit unions are being regulated by the NCUA by its new small credit union initiatives.

    Price: $84.50

  • Merger: Propositions, Examiner and Beyond Webinar
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2014-04-15
    This presentation covers the merger process in detail, identifying recent merger trends in the credit union movement and projecting how things will look in the near future.

    Price: $129.00

  • SEG INREACH - Steps to Creating Advocates
    Categories: CEO/Management, Supervisory
    Date Added: 2014-03-20
    Credit unions may have a SEG list, but when was the last time a call was made to a company on the list? What should be said? Where is the best place to start? This session provides tools and direction.

    Price: $129.00

  • Effective Business Development for SEGs
    Categories: CEO/Management, Supervisory
    Date Added: 2014-03-18
    Individuals leave this session with a proven and tried business development business plan, a thorough understanding of what and how to track, and ideas for starting or improving a community partner program.

    Price: $129.00

  • SAS CU Webinar Series: Conducting a Strategic Planning Session
    Categories: CEO/Management, Supervisory
    Date Added: 2014-02-11
    More than buzzwords restating the obvious, effective strategic plans distinguish what is possible and probable, compelling an organization to stake opportunity-focused claims on the members, markets and industry spaces where it is believed the credit union can be in the lead. And this can be done! 

    Price: $84.50

  • SAS CU Webinar Series: How to Prepare a Credit Union Budget
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2014-02-04
    This session walks participants through the process of creating an accurate budget, using real assumptions, to show how to prepare the budget.

    Price: $84.50

  • Directors' Duties (Federally Chartered CUs)
    Categories: CEO/Management, Supervisory, Volunteer
    Date Added: 2014-01-30
    This presentation includes the importance of directing the operations of the federal credit union in conformity with the requirements set forth in the Federal Credit Union Act (Act), the NCUA’s regulations, other applicable law and sound business practices.

    Price: $129.00

  • Information Security Program/IT Audits and Compliance
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2014-01-29
    Credit Unions need to defend against dozens of threats while attackers need to exploit just one. This non-technical presentation describes the most important practices credit unions should follow in order to prevent a costly incident.

    Price: $129.00

  • Social Media - Controls & Risk Management
    Categories: CEO/Management
    Date Added: 2014-01-23
    This session examines risks related to social media and controls to manage and mitigate those risks.  Participants will leave with strategies to enact and/or enhance their credit union's current risk management posture.

    Price: $129.00

  • Directors' Duties (State Chartered CUs)
    Categories: CEO/Management, Supervisory, Volunteer
    Date Added: 2014-01-22
    This session covers the individual role of a director, the role of the board, the purpose of the examination process, the board's role in the examination process, regulatory and legal implications for directors and current examination hot topics.
     

    Price: $129.00

  • SAS CU Webinar Series: Successful Ways to Slow Share Growth
    Categories: CEO/Management, Lending/Collections, Marketing/Sales/Business Development, Supervisory
    Date Added: 2014-01-15
    Balancing the needs of members, the opportunity of the marketplace and the desired level of growth is a key element combining marketing, operations and management support. This engaging session will demonstrate methods and processes to slow share growth, with the flexibility to adapt to an individual balance sheet situation.

    Price: $84.50

  • SAS CU Webinar Series: Marketing on a Shoestring Budget
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory, Volunteer
    Date Added: 2014-01-14
    This presentation covers inexpensive and proven tactics that credit unions can use right now to communicate their value propositions!

    Price: $84.50

  • SAS CU Webinar Series: Great Loan Promotion Ideas
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2014-01-09
    Get ready to put great ideas into action for maximizing opportunities to make loans at account opening, at the teller window, over the phone, in email exchanges and at other points of contact. This session provides staff the tools, knowledge and confidence to cultivate long-standing relationships with existing and new members.

    Price: $84.50

  • New NCUA Regulation Changes
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2014-01-09
    This insightful presentation covers the new NCUA Risk Management Expectations, new NCUA approaches to credit union boards, the newest focus points of NCUA examinations, new liquidity requirements and other hot issues that NCUA has reviewed or will be reviewing.

    Price: $129.00

  • What to Know About New CFPB Requirements
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2014-01-08
    Listen in to this discuss of the latest developments concerning the upheaval arising from the sweeping changes to mortgage lending law and where credit unions stand.

    Price: $129.00

  • How the Bank Secrecy Act Affects Credit Unions
    Categories: CEO/Management, Regulatory/Compliance, Supervisory, Volunteer
    Date Added: 2013-11-14
    This webinar provides credit union employees or officials with a refresher of the Bank Secrecy Act (BSA) requirements and also touches on some best practices for BSA with shared branching and designation of exempt person (DEP) forms.
     

    Price: $129.00

  • Technology Trends
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    Monetary transaction, payment processing, P2P, RDC and mobile solutions are revolutionizing the way everyone interacts with financial institutions. The change has just begun, so now is the time to learn about some of the trends and technological changes taking place in the financial services industry.

    Price: $129.00

  • SAS CU Webinar Series: Small is the New Big: Thrive in a Crowded Market
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    Not a billion dollar credit union? No problem. Not a $100 million credit union? Even better. A right-sized credit union can strategically and cooperatively find solutions and pursue opportunities to better members’ financial well-being – and the credit union’s well-being, too.  When members win, the credit union wins.

    Price: $84.50

  • Protecting Members from Elder Fraud
    Categories: CEO/Management, Supervisory, Volunteer
    Date Added: 2013-11-14
    As the baby boomer generation ages “Elder Fraud,” will be the biggest growing segment for crime in the country!  This session reviews how attacks work, as well as how to get the unfortunate help! This information-packed session will give a whole new perspective on elder fraud.

    Price: $129.00

  • Marketing to the Youth
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    The opportunities for credit union marketers are vast; consumer frustration with banks and credit card companies is at an all-time high, while consumers are waking back up to the importance of thrift, community and trust. Learn to capitalize on this critical juncture and use differentiation as a secret weapon to develop super hero marketing power.

    Price: $129.00

  • SAS CU Webinar Series: Why Small Credit Union Collaboration Works
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    Credit unions of all sizes are fulfilling a mission to serve the unique needs of their members, yet a credit union does not have to be big, to be the "right" size. Find out how smaller credit unions can join forces to do big things, with the right results, to deliver their product and service mission.
     

    Price: $84.50

  • SAS CU Webinar Series: Make Cross Education the New Cross Selling
    Categories: CEO/Management, Frontline, Lending/Collections, Supervisory
    Date Added: 2013-11-14
    Cross educating is the new cross selling! Credit unions that are still trying to sell to members will discover that they are too savvy to be "sold". Learn how to educate them into using more credit union products, while truly serving their needs.

    Price: $84.50

  • SAS CU Webinar Series: Grants: What to Know and Where to Go
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    Discover the great resources available to help smaller credit unions remain strong with professional development, be involved in community outreach projects and support financial education activities.
     

    Price: $84.50

  • Better Member Service
    Categories: CEO/Management, Frontline, Lending/Collections, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-11-14
    Strategically investing in and managing the member experience is a business tool that integrates the entire credit union in its desire to connect with members, inherently inspiring them to choose the credit union over all other financial service options. With clearly-defined and well-implemented frontline leadership behaviors, the “how” of “wow” is delineated, allowing a credit union to understand and demonstrate its distinctiveness in a jam-packed market place.

    Price: $129.00

  • Don't Get Sued - Uniform Commercial Code
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2013-11-12
    Article 9 of the Uniform Commercial Code contains a minefield for uninformed credit unions. An assortment of automatic financial penalties and disastrous loss of contract rights have been salted into the Code. Knowledge of the Code will protect a credit union better than the best legal defense - and more affordably!

    Price: $129.00

  • Regulatory Update 2
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2013-10-29
    Topics in this update include: CFPB Regulatory Actions, NCUA Loan Participations Rule, Children’s Online Privacy Protection Act and    Regulation E – International Remittance Transfers.

    Price: $129.00

  • Innovations in Lending
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2013-10-10
    Traditional loan products, and how those loans are made at credit unions, are changing. This session highlights new loan products and related technologies that are emerging in the marketplace, and explores the strategies credit unions are using to win new loans and members.

    Price: $129.00

  • Let's Find Ways to Make Loans - Not Turn Them Down
    Categories: CEO/Management, Lending/Collections, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-10-01
    It is time to start looking at applications in more creative, innovative ways and find ways to make loans, not turn them down by reviewing the loan mix, how to hire loan officers, underwriting tips and effective strategies.

    Price: $129.00

  • Service Members Civil Relief Act
    Categories: CEO/Management, Marketing/Sales/Business Development, Regulatory/Compliance, Supervisory
    Date Added: 2013-09-17
    Understanding the requirements of the Servicemembers Civil Relief Act (SCRA) is important in an environment fraught with regulatory examination and litigation. Join in for this review of servicemembers protections as they apply to credit union operations and lending to servicemembers through the SCRA. 


    Price: $129.00

  • Non-Interesting Income - Keep the Engine Running (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2013-09-06
    With many factors keeping credit union income streams low credit unions have had to discover other ways to increase income revenues. This session addresses these challenges and what can be done to help increase revenues.

    Price: $129.00

  • Health Care Reform: PPACA Requirements for Employers
    Categories: CEO/Management, HR/Training, Supervisory
    Date Added: 2013-08-29
    Employers of all sizes will be impacted one way or another by health care reform beginning in January 2014. Be ready! This session is the perfect place to get the direction and help that is needed.

    Price: $129.00

  • Building a Compliance Culture (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-08-06
    Today's rapidly changing regulatory environment has credit union staff scrambling to keep up. This session discusses ways to involve everyone on staff in the compliance function, and shows how to make it FUN!

    Price: $129.00

  • Marketing & Advertising Compliance (
    )
    Categories: CEO/Management, Marketing/Sales/Business Development, Regulatory/Compliance, Supervisory
    Date Added: 2013-07-29
    This information-packed webinar provides a 360-overview of the rules and regulations that govern the design and content of advertising and marketing materials as they relate to social media, television, radio and print resources.

    Price: $129.00

  • BSA: Are you a Hero or a Pawn? (
    )
    Categories: Regulatory/Compliance
    Date Added: 2013-07-25
    The Bank Secrecy Act is far more than a reporting regulation and reaches into every department of the credit union. This training provides a perspective on BSA that is often overlooked and celebrates the hero in every credit union employee.

    Price: $49.00

  • Why Members Sue Credit Unions and Win (
    )
    Categories: CEO/Management, Supervisory
    Date Added: 2013-07-24
    It is possible to protect a credit union from unnecessary lawsuits! This session provides a guide to keeping a credit union out of hot water with review of actual case law, real life examples of credit unions involved in significant litigation and examples of how litigation was resolved. 


    Price: $129.00

  • Excelling with E-Commerce: Electronic Marketing (
    )
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-06-25
    Mobile banking...live chat...text alerts...social networking...viral marketing...mobile wallets...geolocation services. Find out if these emerging technology marketing trends or just the latest fads that will fade away!

    Price: $129.00

  • Representative Accounts (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2013-06-25
    This session reviews account agreements and items relevant to representative accounts including trust accounts, representative payee accounts, conservators, personal representative and other court designated representatives. Also included are documentation requirements and special liability issues arising out of the maintenance of these accounts.


    Price: $129.00

  • Social Engineering = Identity Theft (
    )
    Categories: CEO/Management, Supervisory
    Date Added: 2013-06-11
    Avoid allowing credit union staffers from being “Social Engineered,” by someone pretending to be a member! This fast moving program on preventing losses will focus on the information the identity thieves have before they call a credit union. This session focuses on the exact information criminals want and demonstrates several successful attacks.

    Price: $129.00

  • Business Accounts (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2013-04-30
    This webinar reviews account agreements and items relevant to non-natural person accounts, as well as the various types of legal entities, membership eligibility issues and issues related to the use and maintenance of the accounts, designation of authorized persons and change authorizations on business accounts, along with documentation requirements.

    Price: $129.00

  • Top 10 Potentially Profitable Products of 2013 (
    )
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2013-04-23
    Take a look at some new and a few not-so-new products that could be earning credit unions a revenue stream in the coming year., including ten products that should be on the radar of every credit union.

    Price: $129.00

  • CFPB 5: Overdraft Services Update, Remittance Transfers and Payday Lending (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-04-11
    This informational session coves the impact of CFPB on overdraft programs, as well as disclosure rules for remittance transactions (Reg E) and new requirements for payday lending.

    Price: $129.00

  • Developing the ALLL (
    )
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2013-04-02
    This webinar discusses requirements of generally accepted accounting principles as well as regulatory concerns, and explore what is happening in credit unions today.

    Price: $129.00

  • Share Member Accounts (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2013-03-28
    This webinar discusses basic credit union share accounts, including joint accounts and beneficiaries, plus basic TIS requirements, Funds Availability and Reg. E issues that should be addressed in account agreements.

    Price: $129.00

  • CFPB 4: Appraisal Rules, TILA/RESPA & Disclosure Integration, Plus Vendor Regulations (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-03-26
    This informational session covers copies of appraisals to be furnished by creditor; amendments to TILA and FIRREA concerning appraisals; appraisals and the effects of the implementation of Dodd-Frank; TILA/RESPA Mortgage Disclosure Integration (Regulation X; Regulation Z) and much more.

    Price: $129.00

  • Notary Training (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-03-21
    The Michigan Notary Public Act 238 provides guidance and requirements for the qualifications, appointment, and regulation of notaries in the state of Michigan. In this session participants review the “DO’s and DON’Ts of being a notary and performing notarial acts.

    Price: $129.00

  • 2013 Regulatory Update 1 (
    )
    Categories: Regulatory/Compliance
    Date Added: 2013-03-19
    This popular Reg Update is a great way to stay current and ask questions about credit union regulatory issues. This update agenda includes information about Consumer Financial Protection Bureau and NCUA rules.

    Price: $129.00

  • CFPB 3: MLR Rules, Escrow Accounts & Mortgage Servicing Rules (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-03-12
    Get the latest updates on Consumer Financial Protection Bureau rules including mortgage originators standards (Reg Z), the CFPB’s MLS compensation rule,  impacts on lending practices, escrow accounts and more!

     

    Price: $129.00

  • CFPB 2: Civil Investigative Demands, Credit Card Fees & Prepaid Rules (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2013-03-07
    This important webinar covers information about requirements for prepaid cards (Reg E); fees, disclosures and prepaid card changes and how they impact credit unions; credit card pre-opening account fees (Reg Z); changes to credit card regulations; rules relating to investigations; and the CFPB’s civil investigative demand.

    Price: $129.00

  • Leading the 7 Dwarves - It's Tougher than you Think! (
    )
    Categories: CEO/Management, Supervisory
    Date Added: 2013-03-06
    This insightful presentation takes the mystery out of leading the most cantankerous characters. Have some fun and gain new insights on how to build and maintain a cohesive core of comrades can translate into building a real-life organization that may seem like a fairy tale.

    Price: $129.00

  • CFPB 1: Mortgage Costs, Underwriting & HMDA Requirements (
    )
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2013-02-28
    This information session covers disclosure rules and substantive protection for certain high cost mortgage loans,- TILA ability to repay and expanding HMDA reporting requirements.

    Price: $129.00

  • Harassment Prevention (
    )
    Categories: HR/Training
    Date Added: 2013-01-01
    Harassment prevention is key to providing staff with a safe working environment. Gain the background on harassment laws, emphasis on the importance of communication and the ramifications that an ineffective plan can have on your organization.

    Price: FREE

  • Escheat Webinar (
    )
    Categories: Lending/Collections
    Date Added: 2012-12-20
    This session covers details about how credit unions should handle forgotten assets from dormant accounts, un-cashed checks, valuables left in safe deposit boxes and more, as well as covers the history of escheat, property dormancy periods, operational handling of dormant property, dormancy fee, written notice, reporting, record retention, fines & penalties and where to turn for further assistance.

    Price: $49.00

  • Guardianship, Conservatorship & Powers of Attorney (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2012-12-06
    Guardianship and conservatorship are very serious legal steps that receive close scrutiny from Michigan probate courts for an obvious reason: they take away an individual’s rights and freedom. This session reviews the differences and identifies important aspects that are pertinent to credit union staff and operations.

    Price: $129.00

  • Data Leaks Happen. Are you Prepared?
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-11-27
    Electronic communication has become an essential and effective means for organizations to conduct business, but with the ease of transacting business comes the risk of data leakage. This webinar clarifies important compliance issues to protect credit union data.

    Price: $129.00

  • Robbery and Safety and Security Webinar (
    )
    Categories: Frontline
    Date Added: 2012-11-15
    This session outlines preventative measures and explains the importance of having clear comprehension of safety and security plans, as well as defines the policies and procedures for responding to a robbery so that employees understand their roles in such a critical situation.

    Price: FREE

  • Top 7 Secrets to Media Damage Control
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-11-13
    When a communication crisis hits, the counsel you get could be the difference between riding out the storm or a full-blown disaster. Learn the best ways to deal with a crisis and seven steps for damage control that are invaluable.

    Price: $129.00

  • 2012 Regulatory Update II (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2012-10-30
    Topics for this update include remittance transfers, SCRA, multi-featured lending products, small claim law, OFIR indirect lending fees and new CUSO authority regarding venture capital investments, plus more!

     

    Price: $129.00

  • Collections - Advanced (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2012-10-18
    From dealing with staff, to delinquent members, to attorneys, to senior management, the collections manager’s job is getting more difficult all the time. Collections is about more than the institution’s delinquency ratio, so take this time to get prepared!

    Price: $129.00

  • Handling Member Complaints (
    )
    Categories: HR/Training
    Date Added: 2012-10-17
    This webinar provides techniques for turning difficult member interactions into positive member satisfaction as an operationally focused session that builds on practical experience and provides tools for assisting staff with turning difficult situations around.

    Price: FREE

  • Collection Series - Intermediate (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2012-10-11
    Learn how to identify and communicate with a troubled members before they decide to abandon a financial institution and how to be in a position to maintain a functional relationship with the member.

    Price: $129.00

  • BSA for Management/CEO (
    )
    Categories: CEO/Management, Regulatory/Compliance
    Date Added: 2012-10-09
    During this webinar, CEOs and management staff will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis.

    Price: $129.00

  • Collections Series (Beginner) (
    )
    Categories: Lending/Collections, Supervisory, Volunteer
    Date Added: 2012-10-04
    This webinar focuses on the nuts and bolts of an effective collections program. Join attorney David Reed for an interactive, operationally focused session that builds on practical experience and provides creative tools for assisting members in financial need, while creating a more effective collections process within the credit union.

    Price: $129.00

  • BSA for Volunteers (
    )
    Categories: Regulatory/Compliance, Supervisory, Volunteer
    Date Added: 2012-09-27
    During this webinar, volunteers will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis.

    Price: $129.00

  • Verifying Borrowers' Income Using Tax Returns (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2012-09-25
    Take this time to learn the process of analyzing personal income tax returns in a simple and understandable manner with quality instruction.

    Price: $129.00

  • Credit Union Star Wars: Technology, Strategy & Planning
    Categories: CEO/Management, Supervisory
    Date Added: 2012-09-06
    With the 21st century well underway, credit unions can no longer wait to embrace technology. As a credit union technology executive, this session provides information on how credit unions can brace for the rapid pace of technological changes.

    Price: $129.00

  • BSA for Frontline Staff
    Categories: Frontline, Regulatory/Compliance
    Date Added: 2012-09-04
    During this webinar, frontline staff will learn the latest trends from FINCEN and NCUA, how to identify 'Suspicious Activity Report' and 'Currency Transaction Report' events, timetables and penalties and how to assign appropriate levels of BSA resources using a risk based analysis. At a basic level, this session will cover the Bank Secrecy Act so that frontline staff can use this knowledge to keep their credit unions in compliance in this important area of law.

    Price: $129.00

  • Mobile Banking - The Wave of the Future
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-08-23
    Mobile banking, the past, the present and the future. It is getting really easy thanks to the native applications that are inundating the market place. With 25 new tablets entering the market this year, it will become even more prolific than it has been in the past. Learn about the changes and what you should prepare for in 2012 and beyond.

    Price: $129.00

  • Compliance Information for Branch Managers
    Categories: CEO/Management, Regulatory/Compliance
    Date Added: 2012-08-16
    In this webinar participants hear about the latest updates in the compliance world as they relate to the responsibilities of a credit union branch manager. Topics may include the SAFE Act, sales of non-deposit investments, increase director responsibilities and member business loans. Enjoy the latest compliance issues credit union branch managers should understand.

    Price: $129.00

  • How to Write Great Copy: Tips for Snappy Advertising
    Categories: Marketing/Sales/Business Development
    Date Added: 2012-08-07
    Successful marketing requires successful writing. However, writing great copy is sometimes a laborious task. Take the drudgery out of writing by learning secrets to great copy. This webinar provides practical tips to help improve your ads, flyers, web sites, brochures and other printed material.

    Price: $129.00

  • What Board Members Need to Know
    Categories: Regulatory/Compliance, Volunteer
    Date Added: 2012-06-19


    Price: $129.00

  • How to Compete with Car Dealer Tactics
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2012-05-24
    What can credit union staffers do and say to not feel bullied by auto sales people, while still being professional and serving the best interests of members to deliver a credit union loan? There is no reason to feel uncomfortable about explaining how the benefits of a credit union auto loan stack-up against other financer's. This session lays it out on the table and provides staff the tools to win back member auto loans.

    Price: $129.00

  • Beyond Account Basics
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2012-05-22
    Credit unions are routinely faced with vexing issues involving non-natural person entities, such as trusts and business entities. It is also becoming more and more common to be faced with power of attorney and other fiduciary representatives of members. This session provides the foundation for an understanding of these challenging situations to help avoid the pitfalls they present.

    Price: $129.00

  • Financial Literacy for Board Members
    Categories: CEO/Management, Volunteer
    Date Added: 2012-05-17
    As part of NCUA and Michigan OFIR financial literacy requirements, all FCU directors, including existing directors, must have the ability to read and understand a credit union balance sheet and income statement, as well as have at least a working familiarity with basic finance and accounting practices. This session is an ideal teaching tool to help credit unions ascertain their directors meet their fiduciary responsibilities in serving the best interests of the membership.

    Price: $129.00

  • Turning Around Member Complaints
    Categories: CEO/Management, Frontline, Lending/Collections, Supervisory
    Date Added: 2012-04-26
    This session is ideal for any employee interested in learning or improving how they deal with irate members or those that complain. Make sure your employees are empowered with the resources and skills to keep members happy.

    Price: $129.00

  • New Products to Serve Members & Generate Income
    Categories: CEO/Management, Lending/Collections, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-04-19
    Join in to take a look at some ideal new products coming into the marketplace which credit unions should consider offering to members.

    Price: $129.00

  • You Know You're a Bully If...
    Categories: CEO/Management, Frontline, HR/Training, Supervisory
    Date Added: 2012-04-12
    From calling people names to stealing credit for their work, from raised voices to staff tiptoeing around, bullying lowers morale and raises both absenteeism and errors. And it does not stop there. Workplace bullying affects physical health, mental health and families. Find out how to make it stop.

    Price: $129.00

  • Regulatory Update I
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2012-03-20
    Topics in this update include:

    • Regulation E Final Rule (Remittance Transfers)
    • Regulation E Proposed Rule (Remittance Transfers)
    • NCUA Interest Rate Risk Final Rule
    • Michigan Residential Real Estate Loan Fraud Law
    • Michigan Foreclosure Law Changes
    Price: $129.00

  • Residential Mortgage Fraud
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2012-02-23
    This webinar focuses on the Feb. 2012 Michigan statute regarding mortgage fraud. Brenda explains what conduct constitutes mortgage fraud, what the penalties for mortgage fraud are and what kind of mortgage fraud policy each credit union should draft.  The session is approximately 30 minutes.

    Price: $129.00

  • Troubled Debt Restructuring
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2012-02-21
    This session covers the definition and identification of loan modifications that represent Troubled Debt Restructurings under the most recent clarifying accounting guidance and the related allowance for loan losses account. Also discussed is the financial and reporting and allowance for loan losses implications of those modified loans that go into re-default.

    Price: $129.00

  • Getting Serious About Remote Deposit
    Categories: CEO/Management, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-02-16
    This webinar shares innovations that credit unions and competitors have brought to the market for remote capture and transmission of check images. From small business oriented dedicated terminals, to basic multi-function scanners, to Apple and Android smart phones, remote capture devices are transforming standards of service and convenience.

    Price: $129.00

  • Strategies to Increase Non-Interest Income
    Categories: CEO/Management, Lending/Collections, Marketing/Sales/Business Development, Supervisory
    Date Added: 2012-02-14
    What is the future of fee income? Is it a strategic income item? Can it be earned from members and non-members? Can it be earned off the balance sheet as well?  Find out how non-interest income can be managed in a way to balance the needs for financial health - for both credit unions and members.

    Price: $129.00

  • Member Investment and Insurance Solutions
    Categories: CEO/Management
    Date Added: 2012-01-17
    Come explore what the needs of the members are for investment services, how they fit into the circle of services offered to members and the potential for non-interest income to come back to the credit union.

    Price: $129.00

  • Concentrating on Concentration Risks
    Categories: Regulatory/Compliance, Supervisory
    Date Added: 2012-01-17
    NCUA has issued letters to credit unions regarding the management and monitoring of concentration  risks in various asset classes. This webinar addresses issues raised by the regulators including: credit union responsibilities; definitions; asset classes at risk; managing and monitoring; and flagging and classifying risk.

    Price: $129.00

  • Michigan IRA/Pension Withholding: Tax Restructuring Legislation (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2012-01-12
    On May 25, 2011, Michigan Governor Rick Snyder signed Public Act 38 into law, which made substantial changes to the Michigan individual income tax. This session will assist Michigan credit unions, both state- and federally chartered, including those that offer individual retirement accounts, with understanding the impact of this legislation regarding compliance with the law.

    Price: $49.00

  • Updated Bankruptcy Rule and Forms: Are You Ready for the Change? Webinar (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-11-15
    This webinar covers the changes to the Bankruptcy Rules and Forms with an effective date of December 1, 2011 and provides an update as to bankruptcy trends. This substantive webinar provides information on changes to the proof of claim process, information that must be contained in the claim, how to provide for arrearages and fees, documentation that must be included with the claim, the special requirements for mortgaged, purchase accounts and more.

    Price: $129.00

  • Handling Decedent Accounts Properly (
    )
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2011-10-13
    When a members dies, it is important for the credit union to be prepared to deal with the accounts properly and to know who funds may be paid to when a member passes on. Take this time to make certain staff handling accounts understand the consequences that can arise from mishandling funds paid to estates and beneficiaries.

    Price: $129.00

  • New FFIEC Authentication Webinar (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-09-20
    The FFIEC Supplement to the 2005 Authentication in an Internet Banking Environment was released on June 28, 2011. This session explores the expectations of periodic risk assessments, controls to detect and respond to suspicious activity, controls over administrator functions, enhanced identification and verification strategies, and more detailed customer awareness education.

    Price: $129.00

  • What to Know About CUSO Rules (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-06-16
    Discover the types of CUSO opportunities that may benefit your credit union and your members, as well as what regulations are involved with participating in a CUSO.  From conducting thorough due diligence, to examining policies, what you need to know about CUSO rules will be discussed in detail.

    Price: $129.00

  • Risk Rate Your Loan Portfolio Webinar (
    )
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance, Supervisory
    Date Added: 2011-06-09
    Today's economic climate has created a need for credit unions to look at their portfolios like never before. And now that regulators will be asking if you have "risk rated" your portfolio, it is important for you to be prepared to have this discussion with examiners.

    Price: $129.00

  • The Ups and Downs of Member Business Lending (
    )
    Categories: CEO/Management, Lending/Collections, Supervisory
    Date Added: 2011-03-01
    Many credit unions are anxious to start or expand their Member Business Lending, and this webinar discusses both the risks and rewards of this popular product offering. Take an inside look at topics related to the specific regulations involved, as well as find best practices and examples of how other credit unions are being successful with their Member Business Lending operations.

    Price: $129.00

  • Vendors' Relationships: Your Role in Due Diligence (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-02-10
    This session discusses the NCUA’s Guidance on Due Diligence, including the key components of a proper due diligence program. It guides attendees through the selection of third party vendors and teaches the skills necessary to properly manage the operational, reputation, strategic and compliance risks associated with the use of vendors, as well as provide the tools to engage in effective ongoing monitoring of vendor services.

    Price: $129.00

  • FACT Act: Just the Facts Webinar (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-02-08
    FACTA incorporates several provisions that require financial institutions, creditors and other businesses that rely on consumer reports to detect and resolve fraud by identity theft. Take this opportunity to make certain you have all of your “red flags” requirements and guidelines in place with this “just the facts” session on the FACT Act.

    Price: $129.00

  • S.A.F.E. Mortgage Licensing Act Webinar (
    )
    Categories: CEO/Management, Regulatory/Compliance, Supervisory
    Date Added: 2011-01-18
    The SAFE (Secure and Fair Enforcement) Act was designed to enhance consumer protection and reduce mortgage fraud. This session provides credit unions with critical information regarding the SAFE Act’s requirements for policies, procedures and registration. It will also provide attendees with the knowledge necessary to perform follow-up maintenance to ensure continuing compliance.

    Price: $129.00

  • Achieving Service Excellence Webinar (
    )
    Categories: CEO/Management, Frontline, Supervisory
    Date Added: 2010-09-22
    Discover what great service looks like at your credit union and how to achieve that level of service your members expect and deserve. Participants will walk away with new ideas on how to enhance service and with new skills for implementing those ideas immediately.

    Price: $129.00

  • How to Read & Sell from a Credit Report Webinar (
    )
    Categories: CEO/Management, Frontline, Marketing/Sales/Business Development, Supervisory
    Date Added: 2010-08-10
    When it comes to understanding credit reports, credit scoring, credit profiles and risk-based lending, this is the Webinar that will explain what you need to know! Discover how looking at a credit report and what to focus on are important tools every credit grantor needs to know, as well as how credit unions with risk-based lending systems utilize credit scores to price loan products and more!

    Price: $129.00

  • Handling Difficult Situations Webinar (
    )
    Categories: CEO/Management, Frontline, Lending/Collections, Supervisory
    Date Added: 2010-06-30
    During this informative session participants will develop practical techniques to handle difficult situations and gain an understanding of what can put members "over the edge" in order to prevent difficult situations from happening.

    Price: $129.00

  • Capital Access Program (CAP) Training Webinar (
    )
    Categories: CEO/Management
    Date Added: 2010-06-23
    The Capital Access Program (CAP) is one of the Michigan Economic Development Corporation’s (MEDC) innovative loan enhancement tools designed to assist small businesses with gaining access to credit that might otherwise not be available. It allows lenders to mitigate risk and ultimately be able to do more lending.
    This 12-minute free Webinar explains what you need to know about this MEDC program to help you manage risk while making more loans.

    Price: FREE

  • Retaining Staff & Keeping Them Motivated During Tough Times Webinar (
    )
    Categories: HR/Training
    Date Added: 2010-06-17
    It can be frustrating to train new employees and have them resign, but even more frustrating to have employees with a negative outlook stay and make others miserable! Stop the constant revolving door of loosing new hires and discover the six steps that will help you increase employee motivation and retain your best employees. Becky will share four effective ways to create motivation without spending money and leave you feeling equipped and empowered to more effectively manage and retain staff during these difficult times.

    BONUS!  Test your Knowledge by taking a Quiz for this webinar recording!  (Download the Quiz directly from the Webinar on Demand site).

    Price: $129.00

  • Organic Growth at the Front-Line Level Webinar
    Categories: Frontline
    Date Added: 2010-03-16
    Facilitated by: Jeff Rendel

    There is an excess of business to be gained from the members you see every day. Believe it or not, your members have financial business elsewhere, but they don’t have to! Your frontline leaders can modify this dilemma and help your credit union grow. Find out how during this information packed presentation.

    Price: $129.00

  • Selling From the Drive Thru & Teller Windows Webinar (
    )
    Categories: Frontline
    Date Added: 2010-02-11
    Facilitated by: Jeff Rendel

    Credit unions need a frontline staff armed with skills and strategies to sell, in what is essentially a retail environment. Whether it is at the drive-thru window or in-branch teller station, frontline staff can learn to recognize opportunities to approach members, create interest and encourage discussions of financial needs that only your credit union can satisfy.

    Price: $129.00

  • Succession Planning Webinar
    Categories: HR/Training
    Date Added: 2010-02-09
    Facilitated by: Michael Hudson

    This session explores ways for developing the capacity of your team so that future leaders will emerge prepared to step up and guide the credit union when the time comes.

    Price: $129.00

  • Supervisory Committee Webinars (
    )
    Categories: Supervisory
    Date Added: 2009-12-22
    These five sessions will walk credit union Supervisory Audit Committees through the steps of conducting an annual audit and even includes a sample handout of an annual audit report developed by the MCUL.

    These short training sessions will help committee members tackle each area of the audit, from verification of member accounts, to writing the final report.

    Price: $129.00

  • Pandemic Planning Webinar (
    )
    Categories: CEO/Management, Supervisory
    Date Added: 2009-05-20
    Facilitated by Veronica Madsen and Alan Darbe
     
    Session Description
    During this 90-minute Webinar, an overview of the Pandemic Planning Process will provide attendees with the information needed to perform Pandemic Planning for their credit unions. By focusing on the four stages of the planning process: assess, plan, respond and restore, the session will provide a systematic approach to the developing the Pandemic Plan.

     

    Price: $129.00

  • Ten Cardinal Rules for Proper Repossession Webinar (
    )
    Categories: CEO/Management, Lending/Collections, Regulatory/Compliance
    Date Added: 2009-05-05
    The worst possible way to learn the law of repossessions is by "on the job" experience. Like clearing a minefield by stomping the ground, no other method comes at a greater risk and higher cost.

    Rather than suffer the agony of litigation, any collections department staffer can benefit from the accumulated experience of Frank Drake, a lawyer with 30-years legal practice experience representing secured lenders in five states.

    During this 90-minute presentation, Frank will share plenty of methods to stay out of court, out of jail and out of the office of your credit union's lawyer. He'll review what he considers to be the "Ten Cardinal Sins" of repossessions and will explain in detail the best ways to avoid them ... all in an entertaining and informative manner.

    This session is intended for those with at least an intermediate knowledge of collections practices; it is assumed participants will have a basic understanding of the rights of enforcement of a security interest for a loan.

    Price: $129.00

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