A Great Selection of Credit Union Training at a Great Value!
Please note that in order to sign up you must have a login - Supervisory Committee Webinars (Price: $29.00, Education Event Category: Supervisory)
These five sessions will walk credit union Supervisory Audit Committees through the steps of conducting an annual audit and even includes a sample handout of an annual audit report developed by the MCUL.
These short training sessions will help committee members tackle each area of the audit, from verification of member accounts, to writing the final report.
- Capital Access Program (CAP) Training Webinar (Price: FREE, Education Event Category: CEO/Management)
The Capital Access Program (CAP) is one of the Michigan Economic Development Corporation’s (MEDC) innovative loan enhancement tools designed to assist small businesses with gaining access to credit that might otherwise not be available. It allows lenders to mitigate risk and ultimately be able to do more lending.
This 12-minute free Webinar explains what you need to know about this MEDC program to help you manage risk while making more loans.
- Complying with State Data Breach Notification Laws Webinar (Price: FREE, Education Event Category: Regulatory/Compliance)
Michigan is one of 46 states with data security breach notification laws regarding personally identifiable information (PII). While Michigan exempts credit unions that are compliant with GLBA, these laws are applicable based on where the member resides rather than where the data resides. If you have members who retire in other states, these laws would be in effect in the event the credit union has a security breach incident.
- Investment Alternatives for Credit Union Portfolios (Price: $99.00, Education Event Category: CEO/Management)
This session explores the broad list of eligible credit union investment alternatives and discusses the risks and rewards of each. You will learn how your higher yielding peers utilize certain investments for greater returns while simultaneously managing interest rate risk and cash flow risk.
- How the Bank Secrecy Act Affects Credit Unions (Price: $129.00, Education Event Category: Regulatory/Compliance)
The Bank Secrecy Act remains an important aspect of operations, so be certain that staff members are well informed of their responsibilities and ascertain that your credit union is maintaining compliance.
- New Products to Serve Members & Generate Income (Price: $129.00, Education Event Category: Lending/Collections)
Join in to take a look at some ideal new products coming into the marketplace which credit unions should consider offering to members.
- You Know You're a Bully If... (Price: $129.00, Education Event Category: HR/Training)
From calling people names to stealing credit for their work, from raised voices to staff tiptoeing around, bullying lowers morale and raises both absenteeism and errors. And it does not stop there. Workplace bullying affects physical health, mental health and families. Find out how to make it stop.
- Regulatory Update I (Price: $129.00, Education Event Category: Regulatory/Compliance)
Topics in this update include:
- Regulation E Final Rule (Remittance Transfers)
- Regulation E Proposed Rule (Remittance Transfers)
- NCUA Interest Rate Risk Final Rule
- Michigan Residential Real Estate Loan Fraud Law
- Michigan Foreclosure Law Changes
- ALL (Allowance for Loan Losses) (Price: $129.00, Education Event Category: Lending/Collections)
This session reiterates key concepts included in generally accepted accounting principles and existing guidance and policies related to secondary lien loans. It notes the responsibilities of credit union managers in considering significant risk factors in junior lien portfolios and will cover how institutions should segment their loan portfolios according to risk.
- Residential Mortgage Fraud (Price: $129.00, Education Event Category: Lending/Collections)
This webinar focuses on the Feb. 2012 Michigan statute regarding mortgage fraud. Brenda explains what conduct constitutes mortgage fraud, what the penalties for mortgage fraud are and what kind of mortgage fraud policy each credit union should draft. The session is approximately 30 minutes.
- Troubled Debt Restructuring (Price: $129.00, Education Event Category: Lending/Collections)
This session covers the definition and identification of loan modifications that represent Troubled Debt Restructurings under the most recent clarifying accounting guidance and the related allowance for loan losses account. Also discussed is the financial and reporting and allowance for loan losses implications of those modified loans that go into re-default.
- Getting Serious About Remote Deposit (Price: $129.00, Education Event Category: Marketing/Sales/Business Development)
This webinar shares innovations that credit unions and competitors have brought to the market for remote capture and transmission of check images. From small business oriented dedicated terminals, to basic multi-function scanners, to Apple and Android smart phones, remote capture devices are transforming standards of service and convenience.
- Strategies to Increase Non-Interest Income (Price: $129.00, Education Event Category: Marketing/Sales/Business Development)
What is the future of fee income? Is it a strategic income item? Can it be earned from members and non-members? Can it be earned off the balance sheet as well? Find out how non-interest income can be managed in a way to balance the needs for financial health - for both credit unions and members.
- Can They Really Garnish My Social Security? (Price: $129.00, Education Event Category: Regulatory/Compliance)
There are new federal rules in 31 CFR Part 212 which govern how credit unions must respond to garnishment of deposit accounts containing certain federal benefits (like social security, VA benefits, etc.) New deadlines, new notice requirements and new exceptions now apply to all such garnishments by judgment creditors. This webinar explores the new rules and their relationship to a credit union's lien on shares and the new risk of non-compliance.
- Preparing Frontline Staff for Robbery Response (Price: $129.00, Education Event Category: Frontline)
This session focuses on robbery training for frontline staff. Learn how the robbers case an office before a robbery and what they are trying to observe. Discover how to handle a robbery situation and what should happen after the robber leaves.
- Member Investment and Insurance Solutions (Price: $129.00, Education Event Category: CEO/Management)
Come explore what the needs of the members are for investment services, how they fit into the circle of services offered to members and the potential for non-interest income to come back to the credit union.
- Concentrating on Concentration Risks (Price: $129.00, Education Event Category: Regulatory/Compliance)
NCUA has issued letters to credit unions regarding the management and monitoring of concentration risks in various asset classes. This webinar addresses issues raised by the regulators including: credit union responsibilities; definitions; asset classes at risk; managing and monitoring; and flagging and classifying risk.
- Michigan IRA/Pension Withholding: Tax Restructuring Legislation (Price: $49.00, Education Event Category: Regulatory/Compliance)
On May 25, 2011, Michigan Governor Rick Snyder signed Public Act 38 into law, which made substantial changes to the Michigan individual income tax. This session will assist Michigan credit unions, both state- and federally chartered, including those that offer individual retirement accounts, with understanding the impact of this legislation regarding compliance with the law.
- Updated Bankruptcy Rule and Forms: Are You Ready for the Change? Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
This webinar covers the changes to the Bankruptcy Rules and Forms with an effective date of December 1, 2011 and provides an update as to bankruptcy trends. This substantive webinar provides information on changes to the proof of claim process, information that must be contained in the claim, how to provide for arrearages and fees, documentation that must be included with the claim, the special requirements for mortgaged, purchase accounts and more.
- Regulatory Update II Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Take this time to check-in on current legislation and regulatory changes that affect compliance issues at your credit union, This update includes:
• Card Act Clarifications
• NCUA Share Insurance Rules (Non-Deposit Accounts and Advertising)
• Authentication in Internet Banking
• Proposed Rules? (Reg CC, Reg E, QRMs)
- Handling Decedent Accounts Properly (Price: $129.00, Education Event Category: Regulatory/Compliance)
When a members dies, it is important for the credit union to be prepared to deal with the accounts properly and to know who funds may be paid to when a member passes on. Take this time to make certain staff handling accounts understand the consequences that can arise from mishandling funds paid to estates and beneficiaries.
- A Look Inside RESPA/HMDA Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
This session discusses revisions to the Real Estate Settlement Procedure Act (RESPA), Truth-in-Lending Act (TILA) and the Home Mortgage Disclosure Act (HMDA). New disclosure requirements are addressed, as well as examination issues and other matters related to these important compliance areas. Credit unions are provided with the necessary strategies to continue compliance with these regulations.
- New FFIEC Authentication Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
The FFIEC Supplement to the 2005 Authentication in an Internet Banking Environment was released on June 28, 2011. This session explores the expectations of periodic risk assessments, controls to detect and respond to suspicious activity, controls over administrator functions, enhanced identification and verification strategies, and more detailed customer awareness education.
- Setting up Trust Accounts Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
This webinar covers trusts from the credit union’s perspective and the speaker discusses various types of trusts in detail and describe how trusts are set up with the credit union. Using real world examples, the speaker identifies potential operational issues and how to solve them.
- Handling Garnishments, Tax Levies & Subpoenas Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Garnishments, tax levies and subpoenas may seem harmless, but they can expose credit unions to significant liability. This session reviews the obligations of credit unions in responding to different legal processes brought against the credit union to reach the assets or information of its members.
- Finance Reform Routing Provisions Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Among the many changes taking place with the Dodd-Frank Wall Street Reform and Consumer Protection Act, is giving merchants greater control over the routing of debit transactions among networks. This session will help sort out exactly what this means to your credit union and how it may affect the Point of Sale use of debit cards used by your credit union members.
- Account Basics 101: What you Need to Know! (Price: $129.00, Education Event Category: Frontline)
Take this opportunity to review all aspects of credit union accounts including: ownership, joint with right of survivorship, payable on death, trust and custodial accounts. Truth-in-savings provisions are discussed, as well as procedures for opening accounts. Now is the time to train all staff who are responsible for compliance with account management and policy.
- Overview of Fair Lending Laws & Regulations Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
The essence of Fair Lending Laws prohibit discrimination in credit transactions at the consumer and real estate levels, and include the Equal Opportunity Act (Reg B) and the Fair Housing Act. These laws are actively enforced by credit union regulators, the Federal Trade Commission and HUD. This Webinar will provide participants with compliance information, examples and case studies.
- Tips to Prevent Social Media Nightmares Webinar (Price: $129.00, Education Event Category: CEO/Management)
Get past the HR nightmares that may arise from employees using social media and create a single policy that will outline all appropriate social media activity.
BONUS! Test your Knowledge by taking a Quiz for this webinar recording! (Download the Quiz directly from the Webinar on Demand site).
- A Great Balancing Act: Asset Liability Management (Price: $129.00, Education Event Category: Regulatory/Compliance)
Discover what you need to know to improve your balancing act with ALM. This webinar will discuss current best practices, modeling considerations and keys to an effective asset liability management committee process.
- What to Know About CUSO Rules (Price: $129.00, Education Event Category: Regulatory/Compliance)
Discover the types of CUSO opportunities that may benefit your credit union and your members, as well as what regulations are involved with participating in a CUSO. From conducting thorough due diligence, to examining policies, what you need to know about CUSO rules will be discussed in detail.
- Risk Rate Your Loan Portfolio Webinar (Price: $129.00, Education Event Category: Lending/Collections)
Today's economic climate has created a need for credit unions to look at their portfolios like never before. And now that regulators will be asking if you have "risk rated" your portfolio, it is important for you to be prepared to have this discussion with examiners.
- Information Security Risk Assessments & More Webinar (Price: $129.00, Education Event Category: CEO/Management)
Once thought to be an IT risk assessment only, today, the focus is on the institution as a whole. A strict focus on IT and electronic data is not sufficient. This session will explain an enterprise-wide risk assessment and provide an approach for developing an assessment and a framework that can be adapted to the other numerous risk assessments now required.
- Financial Literacy for Board Members Webinar (Price: $129.00, Education Event Category: Volunteer)
This two-hour course is an ideal resource for helping to meet the requirements of NCUA Regulation 701.4 or for state chartered credit unions looking to comply with OFIR guidelines. Purchasing this Webinar allows you to download it for permanent reference and to share with future directors who will require training. The session covers basic financial reports and tips for managing and mitigating risk.
- Staying Current with New FOM Rules (Price: $129.00, Education Event Category: Regulatory/Compliance)
In June, 2010, NCUA amended 12 CFR 701 and issued a final rule on its chartering and field of membership for federal credit unions. The amendments include using objective and quantifiable criteria to determine the existence of a local community and defining the term “rural district” and also clarifies NCUA’s requirements for marketing plans for credit unions wishing to convert to or expand their community charter. This Webinar provides an update on these topics and more.
- Accounting for Escrow Accounts: Reg Z & More (Price: $129.00, Education Event Category: Regulatory/Compliance)
Take this opportunity to gain an overview of escrow accounting under RESPA and TILA. You will learn what caused this act as it relates to mortgage escrow accounting and how it affects escrows needing to be handled properly. From explaining what happens to shortages to what to do if there are overages, this session will put you in the know, even including how good faith estimates play into the matter.
- Appraisal Evaluation & Compliance Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
In the ever-evolving world of residential collateral, appraisal has been a hot button issue. This session explains the history of the current appraisal rules, safeguards to ensure appraisal quality and processes to detect and enforce appraisal policies within their organizations.
- Regulatory Update I Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Topics covered in this Webinar include:
* Reg Z: Appraisals
* Reg Z: Loan Compensation and “Steering” of Loans
* Reg Z/MDIA Tabular Disclosures
* ATM/ADA Rules
* Financial Literacy Requirements for FCU Directors
* BSA Confidentiality
* SAFE Act Update
* Other NCUA Regulatory Issues
- The Credit CARD Act: Not Just an Act Anymore (Price: $129.00, Education Event Category: Regulatory/Compliance)
Now that the Credit Card Accountability, Responsibility and Disclosure (CARD) Act is in place, it is serious business. Take this time to make certain your credit union is in full compliance and avoid violations.
- Mobile Banking: Your CU on the Go! Webinar (Price: $129.00, Education Event Category: CEO/Management)
Discover the ins and outs of putting together a “mobile banking program” for your members and get your credit union on the go! This Webinar shares the nuts and bolts of selecting a vendor, the ten important due diligence questions you must ask and real life experiences from other credit unions that have implemented mobile access to accounts for their members.
- The Ups and Downs of Member Business Lending (Price: $129.00, Education Event Category: Lending/Collections)
Many credit unions are anxious to start or expand their Member Business Lending, and this webinar discusses both the risks and rewards of this popular product offering. Take an inside look at topics related to the specific regulations involved, as well as find best practices and examples of how other credit unions are being successful with their Member Business Lending operations.
- Vendors' Relationships: Your Role in Due Diligence (Price: $129.00, Education Event Category: Regulatory/Compliance)
This session discusses the NCUA’s Guidance on Due Diligence, including the key components of a proper due diligence program. It guides attendees through the selection of third party vendors and teaches the skills necessary to properly manage the operational, reputation, strategic and compliance risks associated with the use of vendors, as well as provide the tools to engage in effective ongoing monitoring of vendor services.
- FACT Act: Just the Facts Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
FACTA incorporates several provisions that require financial institutions, creditors and other businesses that rely on consumer reports to detect and resolve fraud by identity theft. Take this opportunity to make certain you have all of your “red flags” requirements and guidelines in place with this “just the facts” session on the FACT Act.
- S.A.F.E. Mortgage Licensing Act Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
The SAFE (Secure and Fair Enforcement) Act was designed to enhance consumer protection and reduce mortgage fraud. This session provides credit unions with critical information regarding the SAFE Act’s requirements for policies, procedures and registration. It will also provide attendees with the knowledge necessary to perform follow-up maintenance to ensure continuing compliance.
- Sales Tax Recovery on Bad Debts Webinar (Price: $89.00, Education Event Category: Lending/Collections)
Attorney Chuck Holzman explains the changes to Michigan law, the requirements that must be met and how credit unions can apply for a refund on charged off loans where sales tax was paid on the underlying transaction.
- Achieving Service Excellence Webinar (Price: $129.00, Education Event Category: Frontline)
Discover what great service looks like at your credit union and how to achieve that level of service your members expect and deserve. Participants will walk away with new ideas on how to enhance service and with new skills for implementing those ideas immediately.
- How to Read & Sell from a Credit Report Webinar (Price: $129.00, Education Event Category: Marketing/Sales/Business Development)
When it comes to understanding credit reports, credit scoring, credit profiles and risk-based lending, this is the Webinar that will explain what you need to know! Discover how looking at a credit report and what to focus on are important tools every credit grantor needs to know, as well as how credit unions with risk-based lending systems utilize credit scores to price loan products and more!
- Handling Difficult Situations Webinar (Price: $129.00, Education Event Category: Frontline)
During this informative session participants will develop practical techniques to handle difficult situations and gain an understanding of what can put members "over the edge" in order to prevent difficult situations from happening.
- Retaining Staff & Keeping Them Motivated During Tough Times Webinar (Price: $129.00, Education Event Category: HR/Training)
It can be frustrating to train new employees and have them resign, but even more frustrating to have employees with a negative outlook stay and make others miserable! Stop the constant revolving door of loosing new hires and discover the six steps that will help you increase employee motivation and retain your best employees. Becky will share four effective ways to create motivation without spending money and leave you feeling equipped and empowered to more effectively manage and retain staff during these difficult times.
BONUS! Test your Knowledge by taking a Quiz for this webinar recording! (Download the Quiz directly from the Webinar on Demand site).
- TILA/Reg Z Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
This session covers the 2009 and 2010 changes to laws pertaining to the Truth-in-Lending Act, Regulation Z and Home Equity Line of Credit lending. From policy to forms, Christy will help you bring together the practical aspects of compliance to assist with establishing training and procedures. She will also address the FRB’s rules and guidance, as well as day-to-day considerations such as options and due diligence related to the new laws.
- Monitoring and Controlling Employee Use of Social Media Webinar (Price: $129.00, Education Event Category: HR/Training)
Take this opportunity to develop more effective policies and controls to better manage employee use of social media, and avoid abuse and costly consequences. This session identifies how employers can be exposed to workplace issues, disclosure of business secrets and deceptive endorsements in social media abuse.
- Opt-In Requirements for Fee-Generating Services Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Congress has passed legislation prohibiting the charging of over-limit fees on credit card accounts unless a member specifically consents to the over-limit services and clearly understands and accepts that a fee will be charged. If your credit union has been relying on these fees for significant income, find out what you will need to know in order to review the impact of these restrictions.
- Organic Growth at the Front-Line Level Webinar (Price: $129.00, Education Event Category: Frontline)
Facilitated by: Jeff Rendel
There is an excess of business to be gained from the members you see every day. Believe it or not, your members have financial business elsewhere, but they don’t have to! Your frontline leaders can modify this dilemma and help your credit union grow. Find out how during this information packed presentation.
- BSA Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
This session explains the credit union’s need for a BSA compliance program and provides an overview of the necessary requirements (internal policies and procedures, training and testing), relevant regulations and consequences of non-compliance. During this Webinar, Veronica will focus on the specific rules and requirements related to the Bank Secrecy Act, such as member due diligence, anti-money laundering, CTR and SAR issues.
- Selling From the Drive Thru & Teller Windows Webinar (Price: $129.00, Education Event Category: Frontline)
Facilitated by: Jeff Rendel
Credit unions need a frontline staff armed with skills and strategies to sell, in what is essentially a retail environment. Whether it is at the drive-thru window or in-branch teller station, frontline staff can learn to recognize opportunities to approach members, create interest and encourage discussions of financial needs that only your credit union can satisfy.
- Credit CARD Act: The Feb. 22, 2010 Requirements Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Facilitated by: Robert Rutkowski
Congress and the Federal Reserve have been busy with changes to Regulation Z and the Credit CARD Act! In this session Robert discusses what credit unions need to do to be in compliance with the February 22, 2010 deadline, as well as what other compliance items are ahead for July 1, 2010.
- Succession Planning Webinar (Price: $129.00, Education Event Category: HR/Training)
Facilitated by: Michael Hudson
This session explores ways for developing the capacity of your team so that future leaders will emerge prepared to step up and guide the credit union when the time comes.
- The Credit CARD Act Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Facilitated by R. Todd Sherpy
In this session, attorney R. Todd Sherpy takes a look back at the changes that took place in August and November of 2009, as well as related compliance and legal issues that also address practical applications, risk assessment and due diligence.
- Member Business & Commercial Lending Webinar (Price: $129.00, Education Event Category: Lending/Collections)
Facilitated by R. Todd Sherpy
To lend or not to lend? That is the question many credit unions have had to ask pertaining to offering commercial lending and building member business relationships. During this Webinar recording Todd provides an A to Z understanding of the legal and regulatory issues involved. Heavy emphasis is be placed on basic legal concepts, as well as practical issues such as how to determine qualifications of an entity for credit union membership.
- The Credit CARD Act of 2009 Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
The Credit Card Accountability Responsibility and Disclosure Act of 2009 (the Act) seeks to establish transparency between all actors participating in the consumer credit market. More specifically, it seeks to restrict unfair interest rate hikes, fees and penalties. It also bans credit card companies from knowingly issuing cards to people under the age of 21 unless co-signed. This webinar addresses key provisions such as penalty fees, APR increases and significant changes to the account, interest rate reductions, over-limit fees, minimum payment notices and much more!
- Returned Deposits and Chargebacks: Lessen Your Liability Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
Facilitated by Kelly Kammer
Find out how Regulations J and CC combine with the requirements of the Uniform Commercial Code and Federal Reserve Operating Circular #3 to provide for the proper handling of return items.
From meeting filing deadlines to advising depositors of returned items to being provided sample letters for various situations, this insightful Webinar recording will address all of this, plus much more!
- New Foreclosure by Advertisement Procedures Webinar (Price: $29.00, Education Event Category: Regulatory/Compliance)
On May 20, 2009, Governor Granholm signed into law Public Act 29 which modifies the process that must be followed when a borrower’s principal residence is foreclosed by advertisement under Michigan law. The new requirements take effect on July 3, 2009.
This session provides an overview of what steps a foreclosing party needs to follow and also how to inform the borrower of their rights and responsibilities under this Act. Take this opportunity to find out what you need to know about the new foreclosure by advertisement procedures to remain in compliance, assist your members and take appropriate steps to protect your credit union if the loan defaults in the future.
- RESPA's New Good Faith Estimate & Settlement Statement Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
How Your Credit Union Will be Impacted by
January 2010 Regulation Changes
Facilitated by: Robert Zalewski
This information-packed session is designed to provide credit union executives, lending and regulatory compliance professionals an overview and insights on how their credit union operations will be impacted by significant changes taking place to RESPA in 2010.
- Pandemic Planning Webinar (Price: $129.00, Education Event Category: CEO/Management)
Facilitated by Veronica Madsen and Alan Darbe
Session Description
During this 90-minute Webinar, an overview of the Pandemic Planning Process will provide attendees with the information needed to perform Pandemic Planning for their credit unions. By focusing on the four stages of the planning process: assess, plan, respond and restore, the session will provide a systematic approach to the developing the Pandemic Plan.
- Ten Cardinal Rules for Proper Repossession Webinar (Price: $129.00, Education Event Category: Regulatory/Compliance)
The worst possible way to learn the law of repossessions is by "on the job" experience. Like clearing a minefield by stomping the ground, no other method comes at a greater risk and higher cost.
Rather than suffer the agony of litigation, any collections department staffer can benefit from the accumulated experience of Frank Drake, a lawyer with 30-years legal practice experience representing secured lenders in five states.
During this 90-minute presentation, Frank will share plenty of methods to stay out of court, out of jail and out of the office of your credit union's lawyer. He'll review what he considers to be the "Ten Cardinal Sins" of repossessions and will explain in detail the best ways to avoid them ... all in an entertaining and informative manner.
This session is intended for those with at least an intermediate knowledge of collections practices; it is assumed participants will have a basic understanding of the rights of enforcement of a security interest for a loan.
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Regulatory Affairs
